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Rogers network outage across Canada hits banks, businesses and consumers

reuters.com

271–280 of 403 posts

Re: Rogers network outage across Canada hits banks, businesses and consumers

#271

Earlier quoted context omitted.

It's not possible to pay with debit card in Canada because Interac is down, because Rogers is down. Many atm across the country aren't working. It's not just Rogers' client who are impacted, the whole banking ecosystem is impacted. Even rumors that Costco can only accept cash, the Capital One Mastercard network might be down. I don't see how Rogers could keep quiet on this, unless it's from some malicious actor.

Have you ever seen any similar company give meaningful updates in a situation like this? It is odd they don't have PR people trying to spin it. But I am not surprised in the slightest that there is no technically useful updates happening.

If you are already the most hated company in Canada, why do you need to bother spinning anything or trying?

Re: Rogers network outage across Canada hits banks, businesses and consumers

#273

Earlier quoted context omitted.

Does Canada not have strong antitrust laws? As far as I know, this is explicitly illegal in the USA.

On paper, yes. But over the last few decades our regulatory bodies have been subverted by influence from our telcoms. Recently our telecom regulator (the CRTC) was considering whether MVNOs should be allowed in Canada. Our Competition Beaureau, which is supposed to be enforcing antitrust laws, provided guidance to the CRTC[1]. Here's an excerpt: "MVNOs can drive lower prices and greater choice, but they also could th…

https://en.m.wikipedia.org/wiki/Regulatory_capture

Re: Rogers network outage across Canada hits banks, businesses and consumers

#274

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Sounds like how the free market was designed to work. Not that I find it a particularly good design, though.

Utilities like telecoms can't be free market due to the natural monopoly effect.

We can't have a hundred different companies burying infrastructure or stringing up lines on poles.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#275
post #228

I believe this is a Russian hack. Some group took credit for it. It's an act of war. I'm wary we may not find out for a long time. Debit cards were out, huge swaths of wireless and internet, this was a huge failure.

I always assume incompetence before malice, for Rogers, that goes triple. It is a shit network build on layers of shit. It is owned by a crazy family in a perpetual feud that could have inspired Succession. https://www.ctvnews.ca/entertainment/succession-actor-brian-... https://www.wsj.com/articles/rogers-family-feud-creates-boar... Rogers and Bell executives are more interested in their ego than their networks and u…

I too think this is more likely to be a mistake, but incompetence also makes you easier to hack.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#276

Earlier quoted context omitted.

You're at a National Park. In Canada, it's crown land. In America, it's your park. The Canadian mentality is different.

We also have national and provincial parks, Crown land is different. A national park is maintained for visitors and for nature, crown land is closer to unused or unclaimed land, generally nothing is done with it unless it's sold off. You are free to camp on crown land, but it's nothing like going to a park, it's full on wilderness camping with no amenities, sites, or anything else.

My point is, Canadians think of government land philosophically as something that is not theirs, but rather, owned by the crown -- the Queen. While Americans see public land as their shared land. This mentality penetrates into many of the differences between the two countries in how they govern.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#277
post #20

The lack of communication from Rogers for an event of this magnitude is quite something. Three tweets[0] with zero useful information so far today. The first one not coming until ~4 hours after the interruption started. [0] https://twitter.com/rogers/

Your mistake is assuming that their twitter account is for providing useful information to customers, rather than signaling their allegiance to state-sanctioned social and political causes.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#278
post #95

Earlier quoted context omitted.

If you asked 100 Canadians if they’d prefer more competition to the telcos, 97 would say yes (1 works for Bell, 1 works for Rogers, 1 now works for the CRTC). We’re not risk adverse. It’s just that our government / regulator is captured.

I wonder how many of them would actually buy them though. There's been attempts at mobile providers, sometimes offering prices that the big telcos won't try to match even to flood them out, and they tend to wither away.

Most of the smaller providers have either been acquired (e.g. Public Mobile) or downright always been run by the larger telcos (e.g. Virgin Mobile). For both mobile and ISPs, very few companies actually own the infrastructure, most are just leasing bandwidth.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#279

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Last mile connectivity is a bit of a natural monopoly, in Australia they converted that to a government owned monopoly that leases their infrastructure to ISPs. I wonder if Canada should do the same.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#280

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Canada is rife with oligopolies and the government does nothing to make this right. Everything is much more expensive in Canada vs the US because there's simply no competition.
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