Late this afternoon a Rogers Executive in charge of the response gave an interview to the CBC. He said they hadn't even identified the root cause of the issue at that point (~12 hours into outage) https://twitter.com/PnPCBC/status/1545512971878662145
Rogers network outage across Canada hits banks, businesses and consumers
241–250 of 403 posts
Re: Rogers network outage across Canada hits banks, businesses and consumers
#242Earlier quoted context omitted.
The actual dispatch appears to be fine. It’s just the network isn’t allowing mobile connections. Everyone has “No Service”.
https://www.cbc.ca/amp/1.6514453 And some hospitals appear to have similar issues.
My spouse is a division chief in a surgical subspecialty - hospital is mandating anyone on-call to not leave the premises. People are sleeping in their offices.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#243I believe this is a Russian hack. Some group took credit for it. It's an act of war. I'm wary we may not find out for a long time. Debit cards were out, huge swaths of wireless and internet, this was a huge failure.
Do you have a source you could use to convince readers why you believe this? As written, your source is "trust me, bro"
Re: Rogers network outage across Canada hits banks, businesses and consumers
#244Earlier quoted context omitted.
New Zealand often seems like a toy country with one of everything. There's the One Bank, the One Telecom, the One Airline. Not ... exactly. But effectively, yes. A combination of a tiny population (5.1 millions) and a long way from nowhere (roughly 3,200 km / 2,000 mi from Sydney). Australia and Canada already have issues from their own small scale (and vast land areas). NZ takes it up a notch.
Mobile data in NZ is pretty good nowadays, for NZD $60/mo we had unlimited/unthrottled 4G broadband good enough to play FPS games on. In Canada the best we can get is CAD $169/mo for average to middling speeds with pings over 180.
At least of late NZ seem to have pretty good governance. That may help ameliorate the more agregious harms.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#245Earlier quoted context omitted.
Curious though what the government could do about this pricing scheme here? Seems like the solution is to setup a bureaucracy to watch pricing and then micro-manage the situation whenever its tried? The ride-hailing services pulled this in various places around the world. Airlines in Canada did it as well. Feels like whack-a-mole.
the government is the reason there is such a triopoly - Bell/Telus/Rogers is a triopoly set up and supported by the government itself. The CRTC last mile service rule (forcing the triopoly to let other vendors use their physical cabling) is the only thing holding back a complete closed market.
In Canada, the entire public apparatus (federal and provincial at least) is geared toward keeping big businesses alive and happy, no matter the costs, because that means keeping jobs, because people with jobs paying taxes is the only meaningful source of revenue for governments since corporations can evade most taxation.
So, the various Canadian governments will do whatever they can to maintain corporate status quo and keep the money flowing. That's how it works. Just please big players and the rest follows.
Then, don't expect too much. Canada has never been a real country, its people never decided to take over and govern themselves, it's just an ex-British colonial body from a bygone era (one of many), and has always been acting as such.
Because of that, it's also one of the few places in the world where true personal and community freedom can be achieved, probably because it's so harsh and so vast and so highly dysfunctional and so challenging and so unimportant. Whatever it is, it's nice to be a Canadian for the most part. I'm not proud of being one, but I don't have to be, and that works pretty well for me.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#246The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…
These observations are very true. A friend was living in a Toronto condo building, and I saw them choose to switch from Beanfield to Bell/Rogers for the same monthly price but higher Internet speeds. They took the bait and now everyone pays the price in the long run. And yes, Bell/Rogers gouges with high prices for houses/apartments that don't have an independent ISP like Beanfield, etc.
I recently moved to a newly built condo in Toronto and there was a special resident onboarding email, which happened to include a promotional offer from Rogers, advertising a rock bottom deal on internet that I couldn't refuse. I later asked the Rogers representative on the phone how they managed to score the deal with the building developer, and he basically told me that they have an ongoing relationship. They basically have the deal made as soon as the project gets off the ground.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#247The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…
While I believe that this is a tactic that gets used, it shouldn't work. And therefore it is points to probable regulatory failures. Note that the theory here is that the majors will offer cheap prices if the infra is duplicated.
That means "I" (my building) could build my (our) own fibre connection and then use that as leverage to get cheap internet without having to actually run it. It'd be a bit silly, but sounds long-term profitable.
The focus should be on enabling this sort of competition.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#248Earlier quoted context omitted.
Mobile providers have to make huge investments in infrastructure to provide reasonable coverage in Canada. It happens on a small scale but it's like an entirely different market from the main players. Now I have little doubt that if foreign providers were allowed in Canada that Verizon or AT&T would be able to setup reasonable competition in short order.
This happened: Wind Mobile. They couldn't immediately build infrastructure across the entire country, so IIRC you were "roaming" outside a few major urban centers. However, I believe they also had unlimited US roaming (much better than the big three). I expected more uptake since it would have been a better deal for most Canadians in those urban centers, but I think there's a subtle bias against taking these kinds of…
The Egyptian billionaire CEO had some choice words about the Canadian business climate as he was in the process of divesting of wind mobile: https://www.cbc.ca/amp/1.1013522
Re: Rogers network outage across Canada hits banks, businesses and consumers
#249Earlier quoted context omitted.
In Jersey City I can get xfinity (cable) Verizon 5g, or Fios 1gbit unmetered for $65 a month It's probably the density and income levels that make it worth putting out the infrastructure
Not really. Most Canadians live near the US border and concentrated in high density. There's no correlation to what you are proposing. Income levels are good. Looking at developing countries, they have cheaper and better plans than Canada.
Further to that : https://brilliantmaps.com/half-canada/
Re: Rogers network outage across Canada hits banks, businesses and consumers
#250I am in Toronto and I don’t use Rogers. Nevertheless Rogers slows down 4g traffic for most providers. It is fun watching how tones of services and sites simply stop functioning when internet slows down