101–110 of 403 posts
Earlier quoted context omitted.
Seriously though, someone working there had to find a friend with a Telus hotspot to borrow, I imagine.
Wait until you find out that the cable that Rogers uses to peer to the Telus network got unplugged!
If this doesn't show Canadians that telecommunications are a public utility, I don't know what will. The CRTC's (Canadian FCC) own phones are down[1] today because they're a Rogers customer. If that doesn't scream regulatory capture... 1: https://twitter.com/CRTCeng/status/1545421218534359041
People in other countries probably don't understand just how powerful - and depended upon - the big telecoms are here in Canada. They have no presence outside the country - they are so bloated and inefficient they couldn't compete - but they are omnipresent here. There are lots of people who depend on Rogers for home Internet, home phone, mobile phone, TV, and home security, not to mention business services that cons…
Is there any place in the world that can claim to have a diverse, competitive Telco market?
Earlier quoted context omitted.
At least the Canadian banks and airlines have international operations. TD has more US than Canadian branches. But Rogers, Bell, Telus? Nobody has heard of them ex-Canada unless they’re an ex-resident with bad memories.
TD Bank (and Scotiabank in Latin America) operate as independent entities outside of Canada -- those American TD Bank branches are branches for a different bank (TD Bank USA). In fact, I believe that TD Bank (Canada) simply acquired a US bank rebranded it. I believe they have basically nothing in common operationally.
But it’s also true that over the years, TD has had to merge systems and make changes. They’ve been operating in the US for about two decades now. So they’ve had time to merge and continue growing by merging companies in the US.
It’s true though. They aren’t entirely integrated across borders the way other companies might be. The plans and cards they offer in the US are a much better value than those in Canada, too.
People in other countries probably don't understand just how powerful - and depended upon - the big telecoms are here in Canada. They have no presence outside the country - they are so bloated and inefficient they couldn't compete - but they are omnipresent here. There are lots of people who depend on Rogers for home Internet, home phone, mobile phone, TV, and home security, not to mention business services that cons…
Isn't that true in most countries? Is there any place in the world that can claim to have a diverse, competitive Telco market?
a) last mile dark fiber network operated by local public utility district which is also the electrical grid operator, and rents access to the fiber to 3rd party ISPs
b) local cable tv operator, legacy coax operator, often docsis3 cablemodem
c) local ILEC/POTS phone company that may or may not have overbuilt its last mile copper/DSL service with its own singlemode fiber and 1Gbps GPON service.
for primarily mobile phone carriers like rogers, there's an effective RF planning limit of around four major LTE/3GPP technology based operators in any given geographical area.
USA used to have 4 with sprint until the tmobile/sprint acquisition.
Earlier quoted context omitted.
I think people in the USA understand bloated telecoms with monopoly power that means they don't need to compete. In my neighborhood, I have one effective ISP, that is the cable company (who offers phone+internet+cable), the other is an old-school phone company who offers DSL (with bonded DSL, up to 12mbit). I thought that I could get a slow DSL connection to back up my cable, but no, there's some neighborhood line co…
I have a lot of experience in both places. Americans may think think they do, but I don’t think so. As bad as Comcast and others are in the USA, I have found them to be far more efficient and competitive than Rogers or Bell in Canada. Same for banks in Canada. It’s unbelievable what they do and get away with. And airlines. Rather, Airline. I believe there’s a cultural element here: Canadians are more risk adverse and…
I would dispute this one, only because in addition to Air Canada (fleet size 312), Westjet does exist (fleet size 162). And the other regional airlines offer (-ed, prepandemic) some price/service competition. Comparisons to the US aren't as useful with airlines as with some other industries due to population differences.
People in other countries probably don't understand just how powerful - and depended upon - the big telecoms are here in Canada. They have no presence outside the country - they are so bloated and inefficient they couldn't compete - but they are omnipresent here. There are lots of people who depend on Rogers for home Internet, home phone, mobile phone, TV, and home security, not to mention business services that cons…
BT/Openreach has control of about 80% of the backhaul/trunk connectivity.
Earlier quoted context omitted.
That would make sense, since only Interac relies on Rogers, and it processes debit cards, not credit cards.
Could be one of two things: 1) the site has connectivity so only Interac is down 2) the site has no connectivity and can process credit transactions offline and queue them (don’t tell anyone their expired card will work), but not for debit.
The expiration date is stored on the card, so expired cards wouldn't work. Revoked cards (eg. ones replaced by the bank) would, though.
Keep in mind that the merchant sets terminal limits for what transactions are allowed to be processed offline, so one might be able to get a burger without connectivity, but not a new TV.
Staying with the inlaws that use Rogers' reseller for wired internet. Using Fido for mobile internet access (also by Rogers). Zero internet. It's wild to discover how reliant I am on the internet: - Can't get around this city (no waze, gmaps). - Can't figure out what's going on (AM radio is non stop commercials) - Can't figure out where we might get some internet (maybe WeWork somewhere? How do you find one without i…
Still no internet at all? I have a suspicion that you found some…
I see a lot of people noting the lack of communication and updates from Rogers. To me it would be shocking if they were providing updates. Canada’s telecommunication monopolies are not known for their customer service and, even worse, they seem to have internal corporate cultures of entitlement and arrogance that drive an “F U” attitude in general when it comes to external communications and accountability. So you wo…
It's not just Rogers' client who are impacted, the whole banking ecosystem is impacted.
Even rumors that Costco can only accept cash, the Capital One Mastercard network might be down.
I don't see how Rogers could keep quiet on this, unless it's from some malicious actor.