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Logitech MX Products are incompatible with AirPods

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Re: Logitech MX Products are incompatible with AirPods

#151
post #26

Of all the years I've been reading HackerNews, this is the one that moved me to actually sign up. So I have three Intel-based MacBook Pros but of different model years - 2017 (15in), early-2019 (13in), and mid-2019 (16in). The mid-2019 16in MacBook Pro in combination with Logitech MX Mouse (Mac version) and AirPod Pros cause significant interference on the microphone. The result? I sound like a "robot" on Zoom calls.…

> MacBook Pro in combination with Logitech MX Mouse (Mac version) and AirPod Pros cause significant interference This might be a silly question, but I'm assuming the AirPods are connected to the same MBP? I'm finding this entire conversation fascinating because I routinely use a Logitech MX (anywhere 3) for Mac mouse and Airpods (Pro). However, the mouse is connected to a Mac Mini and my Airpods to my iphone. I take…

You're correct. It's connected to the same MBP.

I've also done it where my MX mouse is connected to my MBP, but my AirPods are connected to my iPhone. That works fine!

Re: Logitech MX Products are incompatible with AirPods

#152

Earlier quoted context omitted.

I think he's referring to some Canadian equivalent to the "this device may not cause harmful interference" FCC warning label we have on wireless devices.

Harm in the spec specifically means personal injury or leading to personal injury. Headphones not working is an inconvenience. Let’s not get ahead of ourselves here.

No. The FCC definition of harmful is easily searchable but it is basically the same as the Canadian (Industry Canada) definition - the FCC definition is more specific about safety-related systems including radio navigation systems:

"endangers the use or functioning of a safety-related radiocommunications system, or significantly degrades or obstructs, or repeatedly interrupts, the use or functioning of radio apparatus or radio-sensitive equipment."

Re: Logitech MX Products are incompatible with AirPods

#153
post #40

Earlier quoted context omitted.

I dunno, if you haven't run into audio or video interference on a wired device, you're lucky or have quality cables. I've definitely picked up radio stations on headphones or had nearby electrical currents induce an annoying buzz in a microphone or distort a video signal.

It’s been almost 15 years but I do remember always knowing when my pre-smartphone cell phone was about to ring. It’d make my stereo system buzz loudly moments beforehand.

I remember that! I wonder what it was - the actual signal sent or something in phone's reaction?

Re: Logitech MX Products are incompatible with AirPods

#154

I encourage only US owners of both the defective Logitech products and of AirPods, to write a complaint to the FCC reporting the problem as you experience it and asking the FCC to respond. https://consumercomplaints.fcc.gov/hc/en-us/requests/new (Interference; Unlicensed.)

What do you assume that will accomplish? It’s your own Part 15 devices interfering with each other because of some shitty spec (Bluetooth) - I don’t think there’s any FCC rule breaking involved here. I’m all for using the federal agency complaint process but this is dumb.

I assume it will accomplish helping the FCC realize that some people are upset about interference in the unlicensed bands between popular consumer products from a large company (Logitech) and a larger company (Apple).

I'm not confident in making any accurate predictions beyond that, but it's not my job to predict what they'll do — it's my job as a consumer to report problems to them, and let them act or not as they see fit. Refusing to report a problem just because (made up example) I think they don't care about Bluetooth has a non-zero probability of being a variant of the Bystander Problem. And however likely or unlikely that may be to any of us, it's got better odds than if we don't report it at all. So I say:

Report the issue as perceived, and give them a chance to surprise you with a useful outcome from that.

Re: Logitech MX Products are incompatible with AirPods

#155

Earlier quoted context omitted.

Unless I'm mistaken, Thunderbolt is fiber optic; if it's fiber optic, it shouldn't be generating any EM or RF interference.

While optical Thunderbolt cables do exist, they are a niche product. Most Thunderbolt cables in existence is comprised of good old metal wires. https://www.corning.com/optical-cables-by-corning/worldwide/...

Ah. I was mistaken -- I thought that TB3 requires fiber cables, while USB-C allows for copper.

Re: Logitech MX Products are incompatible with AirPods

#156

Earlier quoted context omitted.

Extra rant: I can't find my favorite keyboard, the MS Sculpt, in wired version, and have already had to replace it once due to, I suspect, wireless issues. I like its ergo layout, key feel, and key travel distance [1]. I just bought a new one after the last one would become unreliable on keypresses, and I can't shake the feeling that it was just wireless performance issue, not actual key detection issue. There appear…

I had that issue as well. Wish I had a good solution for you but I ended up replacing it with a logitech K860. If they offered this in a tenkeyless variety it would be perfect, but I do really like that it can do bluetooth with my tablet so I don't have to use the on-screen keyboard if I'm at my desk. and I haven't had ANY of the latency or key repeating that I had with the Sculpt.

Same here. I had both Microsoft Sculpt (black, proprietary dongle) and Surface Sculpt (grey, Bluetooth) and ended up replacing them because of wireless issues. Currently using a ERGO K860.

The Surface Sculpt uses Bluetooth and in my office I'd regularly have the keyboard lagging, like I'd type a word and a few seconds later it would appear. At home it worked fine, but it was unusable in the office.

The Sculpt uses a proprietary dongle, which I still use at home, but macOS on my M1 MacBook Pro has a weird issue where it often does not connect. I need to remove and reinsert the keyboard's dongle from the USB-C dongle - removing and reinserting the USB-C dongle from the laptop does not fix it. I have no issues using it on my Linux laptop with USB-C, so it seems to be an Apple bug.

Re: Logitech MX Products are incompatible with AirPods

#157
post #26

Of all the years I've been reading HackerNews, this is the one that moved me to actually sign up. So I have three Intel-based MacBook Pros but of different model years - 2017 (15in), early-2019 (13in), and mid-2019 (16in). The mid-2019 16in MacBook Pro in combination with Logitech MX Mouse (Mac version) and AirPod Pros cause significant interference on the microphone. The result? I sound like a "robot" on Zoom calls.…

I have the same MacBook. I use a Magic Mouse, no Logitech devices. A PLT headset connected over Bluetooth causes the mouse and keyboard to lag severely. Using the same headset with it's bundled dongle or connected to my phone will not interfere with my mouse.

The Bluetooth and USB experience with this machine has been nothing but trouble for me.

Re: Logitech MX Products are incompatible with AirPods

#158
post #40

Earlier quoted context omitted.

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

I dunno, if you haven't run into audio or video interference on a wired device, you're lucky or have quality cables. I've definitely picked up radio stations on headphones or had nearby electrical currents induce an annoying buzz in a microphone or distort a video signal.

A bad ground in a USB power brick made Spanish talk radio leak into my video mixer's audio interface. Through the chassis, the BlackMagic SDI card, the SDI card, and the BlackMagic HDMI->SDI converter being powered by the cursed USB brick.

That was a bad time.

Re: Logitech MX Products are incompatible with AirPods

#159
post #40

Earlier quoted context omitted.

I dunno, if you haven't run into audio or video interference on a wired device, you're lucky or have quality cables. I've definitely picked up radio stations on headphones or had nearby electrical currents induce an annoying buzz in a microphone or distort a video signal.

Get a ferrite ring for your cable, solves more of these issues than you'd imagine. Or a clip on, something like this : https://www.cablechick.com.au/cables/ferrite-core-rfi-and-em...

They used to be common on USB cables, especially USB A to B cables for printers. Not sure why they disappeared.

Re: Logitech MX Products are incompatible with AirPods

#160
post #54
post #40

Earlier quoted context omitted.

I dunno, if you haven't run into audio or video interference on a wired device, you're lucky or have quality cables. I've definitely picked up radio stations on headphones or had nearby electrical currents induce an annoying buzz in a microphone or distort a video signal.

> I've definitely picked up radio stations on headphones Not exactly the same, but makes me reminisce the days of the iPod nano. It offered FM radio using the headphone cables as an antenna. I haven’t seen that supported anywhere since, which is a shame because I’d really like to get local stations on my phone.

A surprising number of phones have that feature but it's often disabled in software (especially in North America). Sometimes you can force enable it.
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