51–60 of 64 posts
There are a handful of web forums where people discuss the hobby that my product is related to. They're pretty frank. In addition to reading comments about my product, I also read both the praise and horror stories about other vendors, and try to form a picture in my mind of what really went wrong with the bad customer experiences.
If you have a product but no users at all, I think you should go back to the step of idea validation. Make sure what you're building is something that people might use in the first place. Multiple ways to do this. Th easiest, imo, is to set up a simple landing page for your idea. Know before-hand who might be interested in your product, if it's just a handful of people, that works too. Just prepare for a lot of manua…
A survey honestly helps a lot. Also Hotjar has a tool thar records users using a site. You can see people's frustrations on it. Most people should avoid friends and family. Or rather "normies" who aren't your target market. You'll get dishonest replies by people who want to support you, people who are blindly envious, people who want to sound clever or helpful. You'll often get feedback like "this costs too much" or…
It's part of my job, so my advice would be: 1. You talk with real people, it's way more complex than doing a survey, but you'll get better data. 2. Talk to your customers or ask your potential customers if you don't have them. 3. Don't ask your friends, especially your mum - she'll tell you've got a great product because she loves you. 4. Important thing is to ask open-ended questions that don't suggest the answers.…
It shouldn't happen like this in the first place. Before building something, you should already have access to your target audience. There are many ways of solving this. E.g. doing consulting and building a list of clients with a similar problem. Starting out to build a solution without this makes it just so much more likely that you build something that doesn't solve a real problem or there's no buying interest. Ide…
Source : I am a UX Researcher :)
I would ask an UX Researcher to help you out via platforms like Fiverr. This is literally their job. Source : I am a UX Researcher :)
When we started in 2017, the pattern was similar but just more 1x1 basis and more frequent(catch up each week)
Not sure best practices for B2C