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I fucking hate Jira

ifuckinghatejira.com

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Re: I fucking hate Jira

#361

Post by heretogetout »

sefrost wrote: post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

I can't help but wonder what PM tools Atlassian developers use. Surely it can't be JIRA? Maybe they have some browser extensions that make the interface less frustrating.

Re: I fucking hate Jira

#362

Post by originalvichy »

I read some of those rants and almost 50% of them were not rants but people ignorant of features and how they work getting angry. I’m not saying they deserve to be angry, but if a passionate rant can be dismissed by a ”you’re holding it wrong” it isn’t really a rant.

There are tons of real issues like ages old bugs or weird design decisions years ago that make something that feels very sane feel impossible to deliver.

All in all my point is that most of these rants are against knowledge of features/design and misuse by colleagues.

Re: I fucking hate Jira

#363

Post by joshgachnang »

heretogetout wrote: post #361
sefrost wrote: post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

I can't help but wonder what PM tools Atlassian developers use. Surely it can't be JIRA? Maybe they have some browser extensions that make the interface less frustrating.

I assume they do use JIRA, hence the mess.

Re: I fucking hate Jira

#364

Post by bamboozled »

synu wrote: post #145
colechristensen wrote: post #113

Earlier quoted context omitted.

>The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for the extreme difficulty of the organization-wide problem Jira is trying to solve. I think the core problem with Jira is organizations trying to use it to solve complex organization-wide problems. It is an enormous time sink, and using Jira to rule the workdays of employees is the problem. Anything muc…

Agreed, it’s like a big flashing neon sign that promises middle management a stage on which to act out all their worst impulses. It’s the exact opposite of “keep it simple and communicate with each other like humans.”

100% agree, in my current role it’s used this, if what you’re working on doesn’t have an issue, you’re a naughty person.

Re: I fucking hate Jira

#365

Post by dfcowell »

deathanatos wrote: post #40
sefrost wrote: post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

- For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything. - For a while, the side pane when you open an issue would just be blank. - Setting a ticket's epic makes me want to tear my eyeballs out. The button has the tiniest hitbox, the suggestion list is always wrong. - Bulk operations are ju…

All valid criticisms, especially the slowness and heavy page sizes. Another perspective on 3 of your points though (and a free quality-of-life tip!)

> For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything.

I almost guarantee someone forgot to set the resolution field when creating a workflow transition, noticed and went back and fixed it.

> Bulk operations are just a PITA

Agreed that the UI is jank AF, but it works reliably on the order of tens of thousands of tickets at a time.

> UIs that have drag & drop, but don't support simultaneous scroll are annoying. I have to wait for the view to move at JIRA's speed, which is ofc., slow.

Almost every operation you want to do this for can also be done by right-clicking and “move to.” There’s “move to top of backlog”, “move to sprint x”, “move to top of column”, you can also ctrl/cmd click (or shift-click) to select multiple issues.

Re: I fucking hate Jira

#367

Post by originalvichy »

plorkyeran wrote: post #351
wizofaus wrote: post #230

Earlier quoted context omitted.

From what I've read it's the cloud hosted version that's slow. Seems to be fine locally hosted, and probably if you host yourself with another cloud provider. Unless by "responsive" you mean works well on tiny screen devices...

The self-hosted version is discontinued and you can't buy it any more if you aren't already a customer.

Incorrect. The cheapest license version is discontinued, ”server”. Data center license is not.

Re: I fucking hate Jira

#368

Post by bamboozled »

cotillion wrote: post #204
pjmlp wrote: post #175

Earlier quoted context omitted.

Same here, I really don't get the cargo cult hate against Jira. Before I got to use Jira for the first time around 2006, everything I used before was crap, either in-house solutions out of CGI scripts or crap like ClearQuest. Stuff like Trello just seems too basic for typical enterprise workflows that overlap sprint planning, with project roadmap, milestones and change requests, mapping of tickets to source code, pul…

I think those of us who have had to suffer through ClearQuest, Lotus notes etc have an entirely different scale on how bad things can be compared to those who appear to really really hate Jira today. I'm not a fan of Jira but atleast it loads, eventually.

Those things were like 20 years ago ? JIRA is working years old. We’ve developed better more simple issue trackers since, such as GitHub issues and projects. Much simpler.

Re: I fucking hate Jira

#369

Post by geraldwhen »

colechristensen wrote: post #209
oneplane wrote: post #161

Earlier quoted context omitted.

No, it isn't. We have plenty of setups in multiple organisations where even within the org only the administrative settings of the server are locked down and everyone else is free to do whatever they need. Lots of teams just use it as a kanban board, while others setup a state machine-based funnel to process user/business input into usable tickets. JIRA in its default configuration essentially lets you create anythin…

And how long is this going to last before someone further up decides that Jira needs to be unified for reporting purposes? Eventually somebody with the organization obsession is going to get hired and put somewhere important and their goal is going to be making something complicated and unified and dissent will be "discouraged".

This happened to me!

Re: I fucking hate Jira

#370

Post by NonNefarious »

cptcobalt wrote: post #35

I came from Apple (and their excellent Radar issue tracking tool) to a company that uses Jira. Jira is the worst . I routinely lose data in jira, like saving errors. Dragging and dropping attachments sometimes causes the page to crash and reload. Everything in the UI moves around or obscured behind some tabs. I want to be able to file a network of issues all at once, something Radar did great. Jira workflows are much…

Also ex-Apple here. Radar does suffer (to a lesser extent than Jira) from a profound defect, though: Searches are "exact match" for whatever text you put in the title. To find a bug YOU filed, you have to remember the exact words and sequence you used in the title. Did I say "resize window" or "resize a window?"

I filed a bug against Radar for this behavior, and developers from other teams added comments expressing surprise that the tool was crippled in this manner. I think a year later, someone said, "Yep, our team got bit by this today again. We assumed this was fixed years ago."

This fundamental flaw may explain why some widely-encountered bugs in Apple products don't get fixed, or at least fixed in a timely manner. A dozen Radars could be filed for the same defect, but if they aren't phrased the same way you'll never find all the dupes. So dumb.

Still... I could construct queries based on status and product more easily in Radar than in Jira.

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