351–360 of 539 posts
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What's the secret of making it acceptably responsive? Asking for a friend.
From what I've read it's the cloud hosted version that's slow. Seems to be fine locally hosted, and probably if you host yourself with another cloud provider. Unless by "responsive" you mean works well on tiny screen devices...
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> I wish the comments were more specific about which features they don’t like. I have a very specific complaint: the ease which all sorts of custom fields can be added for _everyone_. Sales will want to add a field to hold their contract status. Lo and behold, engineering now has it. It can be done in the proper way, but it seems that doing it at a global level is easier since that's how multiple Jira installations a…
I had a similar thought: Jira is very customizable; if people hate something that is so customizable then part of what they're hating is the organizations customization of it. I've seen the same thing at multiple companies. Someone comes up with a Jira workflow, it doesn't match the needs of some people, but the company wants to standardize on that workflow, so now people are stuck using a stupid workflow that doesn'…
Why does everyone standardize on a company-wide workflow that the developers can't change with a bunch of stupid mandatory fields? Because that's what Jira nudges you to do. Workflow editing is for managers only, fields are mandatory by default...
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Yeah I've been defended Jira here in the past, too. My opinion is that Jira reflects the organisation that manages it. It's basically a whole lot of customizable UI and permissions hanging off a user-defined state machine. You can set it up so that individual teams can fully administer their own projects, or you can go all the way in the other direction and have centralized, locked-down management where you beg some…
It's not a neutral tool. Jira makes micromanagement easy and trusting people hard; you can use it for good, but you're working against the grain of it the whole time. Everything is default deny (issues can only go through approved transitions, by default regular users can't change the available transitions), the default issue forms have way too many mandatory fields, and a bunch of reports that only micromanagers wan…
You can make it be pretty much anything you want - except, you know, fast.
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9. The text editor is still busted and I just don't understand why. It's one of the most important parts of the UX, please please fix it. Writing any kind of nicely formatted long form posts is a lost cause.
Amusingly, it used to be great! When I first started using JIRA, it was just markdown. Then they introduced their WYSIWYG editor, but at least they still had the button to see the raw markdown and you could still edit the raw markdown (but the GUI made terrible markdown so if you wanted to use markdown you better start with that and never touch the GUI). And then I guess at some point they just removed the markdown p…
OK, so what don't I like about Jira? 1. It's extremely slow. 2. It's difficult to predict the effect of making any kind of change. 3. The permissions system is so convoluted, I can be the admin of a board, and yet not have permission to see a ticket on it. 4. It relegates the conversation to a second-class UI element, when this is the most important part of any project management system. 5. Trying to operate on a bun…
9. The text editor is still busted and I just don't understand why. It's one of the most important parts of the UX, please please fix it. Writing any kind of nicely formatted long form posts is a lost cause.
I make an effort to write detailed comments about what I did, what I discovered etc. This is really helpful to reproduce the issues, and a few months down the line it helps to clarify exactly what happened.
JIRA text editor is FUCKED. Try adding bullet points after a code insertion. Does not work. I have to first create all the bullets, then step through them and write out whats on my mind. For more complex stuff, I just write in my code editor. How can you fuck up the most basic functionality?!
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I still don't understand how git won the source control battle so decisively. I respect git for what it's good at and its power, but from what I've observed it's far from clearly being the obvious choice of source control for closed source software shops. JIRA I can take or leave, it does the job - it's hard to imagine anyone being driven to hate it, but I can believe having it badly configured would be a serious dra…
Migration was easy, it was decentralised, had a famous original author & a huge famous project using it and had a lot of "hip" source code platforms such as github, gitorious, bitbucket (pre-atlassian) and gitlab. I'm not surprised it won tbh. Game companies are still using Perforce though.
Maybe the ratio of text to non-text assets?
I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
The problems with Jira can be extended to the rest of Atlassian and all of their offerings. Their company culture is very much one of "we're right, no matter how many people bring up the same issues." Things like: - Shoving political messaging into git terminal messages - Renaming "blame" to something else without notifying the userbase ("annotate"? It's been a while) because, despite "blame" being a git term, its us…
Annotate was the SVN term, have you considered it might just pre-date git?
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> For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. This is a common antipattern that doesn't get talked about enough. It's very common in the era of interactive ads, websites with 3rd party web UIs layered on t…
This is something browsers should solve. If the thing you clicked on wasn't there 0.2s ago then you didn't intend to click on it, so just ignore the click. And add an API for twitch games to turn this off.