Live data from Hacker News

We are removing the option to create new subscriptions

mullvad.net

181–190 of 453 posts

Re: We are removing the option to create new subscriptions

#181

I tried Mulvad, I love their outlook on privacy. However, maybe this is just my experience but the speed I was getting with Mulvad was slow, for some reason. Much slower than my regular ~200 mbps connection. Had to switch back to Nord (would not recommend it, though) again.

I use mullvad and haven't had this issue, but the try ProtonVPN, which has many more servers with faster connections too.

Its almost the same in terms of privacy protections.

Re: We are removing the option to create new subscriptions

#182
post #65

I like this a lot even though my primary reason is unexpected subscription renewal. I started a membership site and tried to use every single thing I would want as a customer. One of the things was a reminder that my yearly membership was about to expire, and by doing nothing this would indeed happen. No automatic renewal (but keeping the account in an inactive state). Confident customers can renew for 3 years with a…

I use Stripe to manage payments for a subscription site with both monthly and annual options. I have renewal reminders turned off, because it seems like overkill for a monthly renewal – no option to only have it on for yearly plans. I worried about issues with yearly renewals, so I set up my own service to send a renewal reminder for yearly subscribers. I would rather have more customers not renew on friendly terms than deal with surprise charges. And I figure it may prompt some to check and update payment methods or spur them back into actively using the service more.

Re: We are removing the option to create new subscriptions

#184
post #163

Earlier quoted context omitted.

It's just one of the many layers of good opsec of you care about privacy. You shouldn't rely on this alone. And breaking the internet? I think centralisation by parties like Amazon, Google, CloudFlare does that a lot more. And if you want you can even send them cash in an envelope. Or monero or whatever.

I don't disagree that centralized services are also bad for the internet, but that's not a rebuttal to my point (also, what is a VPN service if not a "centralized ISP with different egress options"). A VPN does not add a layer of privacy. That's a misunderstanding of the concept and unfortunately a popular one even among security folks and even more-so among security marketing folks. A VPN allows you to effectively c…

> So why not only allow payments in privacy perfect currency if they're so concerned about privacy?

Because perfect is the enemy of good. Mulvad would lose customers and that is not good for Mulvad, nor for the customer.

Re: We are removing the option to create new subscriptions

#185

Earlier quoted context omitted.

It also stops sites you visit from seeing your real IP.

Sure but with fingerprinting that's only a minor nuisance to most advertisers and sites who are tracking you.

The newest version of Firefox goes a long way to prevent this with Total Cookie Protection[0]. You’re basically left with fingerprinting as all cookies are site specific - even third party cookies. Combine that with with a DNS that does cname uncloaking like NextDNS and noscript and you’re about as good as you can get without extreme measures.

[0]: https://blog.mozilla.org/en/products/firefox/firefox-rolls-o...

Re: We are removing the option to create new subscriptions

#186
post #6

I've always loved that Mullvad wouldn't let you accidentally compromise your own security. For example, the port-forwarding feature won't work if you have a recurring subscription. This just extends that kind of thinking to the service in general. Been a Mullvad customer for a long time now, and it's always been awesome.

What's the exact reasoning behind that? How does paying via paypall impact the privacy of a forwarded port? Is this something to do with state-level actors?

Presumably there are details linking together payments coming from Paypal and the account number. And obviously there is a link between account number and forwarded port. So following with that, you'd be able to make the connection between the account number and Paypal account, which is definitely not private nor even pretending to protect your privacy.

Re: We are removing the option to create new subscriptions

#189
post #163

Earlier quoted context omitted.

It's just one of the many layers of good opsec of you care about privacy. You shouldn't rely on this alone. And breaking the internet? I think centralisation by parties like Amazon, Google, CloudFlare does that a lot more. And if you want you can even send them cash in an envelope. Or monero or whatever.

I don't disagree that centralized services are also bad for the internet, but that's not a rebuttal to my point (also, what is a VPN service if not a "centralized ISP with different egress options"). A VPN does not add a layer of privacy. That's a misunderstanding of the concept and unfortunately a popular one even among security folks and even more-so among security marketing folks. A VPN allows you to effectively c…

It’s pretty simple. A VPN adds a layer of privacy between you and the server you’re accessing. You go from user A with X home IP address originating from precise Y location, to user A with generic shared IP originating from a vague location likely nowhere near your real location.

Beyond location, did you know there are services that can sometimes accurately provide a users place of work based on home IP? Their likely income level, and more. That becomes impossible with a VPN.

In short a VPN removes a key personal identifier that can be used to ID you online. Your IP address.

Re: We are removing the option to create new subscriptions

#190
This is PR and the comments are astroturfed to absolute hell. VPN is the most heavily advertised business I am aware of. There are a lot of reasons to mistrust this behavior.

1) it doesn't cost mullvad very much to not autorenew subscriptions. People dont forget to renew their subscriptions to a service that breaks your connection to youtube when you forget to pay. It's closer to the world of warcraft model.

2) Customers are now rightfully wary of renewing subscriptions. Given horror stories of how difficult it is to cancel your subscription to a service, I suspect that you lose upwards of 50% of potential customers if you only offer subscription models.

3) No VPN has any incentive at all to "protect your privacy". It is perfectly legal for them to lie to you about not keeping logs and then turn them over to state actors, provided they are operating out of the right state. In fact, state actors would encourage such a thing. Perhaps some of these VPNs do something to protect your privacy, but it is not because they are incentivized to.

Post reply on HN