161–170 of 199 posts
Mistake number one - to follow the herd :) Mistake number 2 woudl be to use Cloudflare for anything - but that's another topic
Earlier quoted context omitted.
Sorry, if my post wasn't clear. What I meant by mitigating this issue is, I am going to start looking in to other providers and escape routes if I anger the all mighty AI again. I too am really interested in figuring out why I(free) and my clients(paid subscriptions) will trust cloudflare. Mistakes happen, but I can't even imagine my situation if HN didn't come to my aid.
Yeah, I agree it's totally valid to want to avoid the AI ban hammer. I find myself doing it too - e.g. paying cash at stores I would normally never go to, for fear Mastercard thinks it's fraud. I was just saying that it's an egregious enough error that in your shoes I'd be a lot more upset with CF.
This sort of stuff is why explainable AI is IMO important. Assuming the CSR could see _why_ the original domain was flagged by the model as fraud, they could respond in a meaningful way, other than just requiring the OP to go and find someone with more authority than the machine to override the decision.
Unfortunately in these types of situations, getting a satisfying explanation of why something happened is incredibly rare - my understanding is that it's usually at best an educated guess.
Hello, I'm the Head of Trust & Safety. Please forward me the email? This is very likely legitimate and from our team, but I'd like to confirm. justin@ cloudflare.com
This sounds like a phishing expedition to provoke you into rash action. Pause. Take a breath. Don't click anything. Try to contact the company via a safe secondary channel like landline telephone and start by politely verifying if they've contacted you by email for any reason in the recent past. If it really is from Cloudflare then they are trash beneath contempt and you should extricate your interests as fast as hum…
Earlier quoted context omitted.
Nope, thanks for bringing it to my attention. Though not sure who to trust at this point haha... Anyone have other recommendations for where I should keep my domains?
Gandi.net has always lived up to their (literally) no-bullshit reputation for me, and I've pretty much only heard good things about them as a registrar.
Earlier quoted context omitted.
Both might be considered morally wrong, but only one seems illegal.
I assure you, targeted persistent harassment is in fact not legal in most countries. With caveats for public figures and failing enforcement.
Earlier quoted context omitted.
Which violates their registrar agreements: > Registered Name Holders must be able to transfer their domain name registrations between Registrars (Note that sections 3.7-3.9 do allow registrars to deny transfers, f.e. given "evidence of fraud", but given that they reinstated the domains I doubt they have evidence of fraud.) https://www.icann.org/resources/pages/transfer-policy-2016-0...
Why does a private corporation get to unilaterally decide something is fraud and seize someone's property? Is this what ownership is supposed to be like?
There is an explanation of what is going on; it might be incomplete, but your account has in some way been flagged for fraud or spam. Maybe someone else is abusing your account, or maybe you have a miss configuration causing this to trigger, but I'd reach out to a service rep. -- I've experienced a near opposite situation: there was a news story about cloudflare providing ddos protection for a number of websites incl…
Sometimes it's worth paying extra to not fund hate. They can offer low prices due to scale, so help someone else reach that scale too. I know I'm paying more but at least I'm not indirectly funding pushing people to suicide.
Hello, I'm the Head of Trust & Safety. Please forward me the email? This is very likely legitimate and from our team, but I'd like to confirm. justin@ cloudflare.com
Why can’t anyone come up with a solution that keeps this kind of thing from happening? How much does it cost to phone someone before potentially ruining their life and why can’t we simply pay money for that option?