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Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

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Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#61
post #8

Hello, I'm the Head of Trust & Safety. Please forward me the email? This is very likely legitimate and from our team, but I'd like to confirm. justin@ cloudflare.com

This was a false positive that was upheld through at least one round of human review.

That is incredibly concerning for your existing customers. Is there anything that legitimate users can do to premptively verify their accounts so that they atleast can't get taken down without human review?

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#62

Earlier quoted context omitted.

>to proofread any text before it goes "live". Not on the internet I use. Even the old school newspapers are failing basic grammar things that anyone calling themself an editor would catch. Mainly, because they are not getting edited at all. Reports get entered into a CMS, a publish button is pressed, viola, first to publish! Yay!!! Only, in the rush, basic grade school grammar is non-existent and makes my brain slow…

> Even the old school newspapers are failing basic grammar things that anyone calling themself an editor would catch. I've seen articles by the AP (!!) that clearly have not gotten enough scrutiny (typos, etc). > Reports get entered into a CMS, a publish button is pressed, viola, first to publish! Publishing articles is no time for stringed instruments [1]. Unless maybe you meant it as some kind of fanfare upon publi…

Spell checking, it's impotent.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#63

I can’t believe how lightheartedly you are taking this. (edit: I guess your initial reaction when the domain was reinstated was probably a bit of euphoria). This faceless corporation simply took away your property without explanation or warning, and didn’t even feel any obligation to explain why. For many people the consequences might have been losing their own or even their family’s source of income. Their behavior…

> I can’t believe how lightheartedly you are taking this.

What is the alternative though?

The web has turned in to this massive mess where most of us don't have the ability to do anything without having to rely on some ban happy mega corp.

Even something that was built to be decentralized like email has turned in to a (sort of) centralized architecture, try hosting your own email, everything goes in to spam.

Host a website and piss off some kid with $5 to spare, you get ddosed.

The web is owned by the big corps, as long as everyone of us come together and fix this it will be a very long time (if ever) before we have a truly decentralized internet.

So yeh, the only option I have is to take this lightheartedly and move on.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#64
post #21

"I had heard good things about them on here" No, you did not hear good things about the biggest man-in-the-middle of the internet on here, and you're about to learn the tough lesson others have: don't trust Cloudflare with sensitive accounts or data.

Who are you trusting with your sensitive accounts and data?

Maybe someone that doesn't hold your domain hostage because of a false positive, with no recourse. Not all companies are that bad.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#65
Once you transfer your domain out, make sure to take them to arbitration since you must have paid for their services. The more people take these orgs to arbitration, the more fearful they will become of making such blanket blan. There was a recent post on HN about arbitration [1]

[1] https://news.ycombinator.com/item?id=31567673

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#66

Did you have any other domains on the account, or shared access with other accounts? I hate how legal has forced every trust & safety team to just blanket reply "You were banned. We won't tell you why. We won't overturn. Go away." It's absolutely impossible to contest without public attention or legal action, and is often just a simple mistake.

> often just a simple mistake More often than not it's not a mistake. Very simply put, fighting abuse is very asymmetrical and a lot of the approaches just even the playfield. They will make you put in more effort for them to put in effort. Unfortunate, but the only way it's sustainable.

> Unfortunate, but the only way it's sustainable.

Businesses throughout history have been sustainable without needing to ban people at random with AI. This AI hell is a new phenomenon in the past 10 years and it's purely driven by cost-cutting.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#67

I can’t believe how lightheartedly you are taking this. (edit: I guess your initial reaction when the domain was reinstated was probably a bit of euphoria). This faceless corporation simply took away your property without explanation or warning, and didn’t even feel any obligation to explain why. For many people the consequences might have been losing their own or even their family’s source of income. Their behavior…

It would never happen in a real enterprise like AWS. Cloud flare is small potatoes compared to Amazon.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#68
post #46

Earlier quoted context omitted.

I agree 100%. And yes, without HN I will be really screwed.

I am really curious about this. How screwed is this? Can you move your domain out, if you want to?

Cloudflare marked my domain as PENDING DELETE. So from what I have read in the past few mins my only option was to buy the domain the moment it gets released through another registrar and hope no one else snatches it. So yeh, VERY screwed.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#69
post #68

Earlier quoted context omitted.

I am really curious about this. How screwed is this? Can you move your domain out, if you want to?

Cloudflare marked my domain as PENDING DELETE. So from what I have read in the past few mins my only option was to buy the domain the moment it gets released through another registrar and hope no one else snatches it. So yeh, VERY screwed.

WOW. This sounds extremely bad.

I started using a personal domain just for email to avoid Google AI kind of screwups, I didn’t know a domain name can have this kind of screwups. I am using a traditional domain hosting company now, definitely not going to use this kind of new tech company to handle the most critical thing.

Re: Ask HN: Has Cloudflare blocked your domain without explaining what's going on?

#70

Earlier quoted context omitted.

Yeah, the lack of comma, and the phrase "specifically fraud", are extremely alarming to me. I understand that not all developers are native English speakers, but far more scammers are non-natives than devs are; not to mention, there are likely checks in companies like this to proofread any text before it goes "live".

>to proofread any text before it goes "live". Not on the internet I use. Even the old school newspapers are failing basic grammar things that anyone calling themself an editor would catch. Mainly, because they are not getting edited at all. Reports get entered into a CMS, a publish button is pressed, viola, first to publish! Yay!!! Only, in the rush, basic grade school grammar is non-existent and makes my brain slow…

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