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The Verge is so bad they have me defending Apple [video]

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Re: The Verge is so bad they have me defending Apple [video]

#81

The Verge is honestly terrible, incredibly biased. They're essentially a PR firm targeting certain companies competitors. You pay $$$, you get positive coverage. They're the Yelp of tech news.

Is this true? And if so, how long has The Verge been like this? I was always fond of the quality of their video productions (to make no judgment of their reviews).

Re: The Verge is so bad they have me defending Apple [video]

#82
I read the article and felt similarly. That the verge was just whining and presenting in a really negative light.

The whole time I read It, I couldn’t help thinking “what do you want here? What’s the right thing?”

The product is complex and hard to work on. It would be nice if they were designed to be easier to work on, but they’re waterproof and meant to be drop resistant, etc.

I think it’s great they make these kits available and previously didn’t. That should be lauded. Would we rather Apple not release these handbooks and equipment?

Re: The Verge is so bad they have me defending Apple [video]

#83
post #63
post #43

Earlier quoted context omitted.

Apple would like you to have them / their contractors repair your device, or better yet buy a new one. Everything about this program signals that Apple is grudgingly doing this. It's designed to scare people away from doing the repairs themselves.

Honestly, how? They provide the parts at a reasonable price and even provide the actual tooling they use to get something as close to OEM repair as possible. There are a lot of things faulty at Apple, but this is not one of them.

Can you buy the $5 lighting port if your's has broken? Can you buy the $2 charging chip? Can you buy a microphone, a gyroscope, or any of the 50 individual electronic components for either phones, laptops or tablets? Can you at least by the micropone jack?

I rest my case.

Re: The Verge is so bad they have me defending Apple [video]

#85
post #82

I read the article and felt similarly. That the verge was just whining and presenting in a really negative light. The whole time I read It, I couldn’t help thinking “what do you want here? What’s the right thing?” The product is complex and hard to work on. It would be nice if they were designed to be easier to work on, but they’re waterproof and meant to be drop resistant, etc. I think it’s great they make these kit…

> The single most frustrating part of this process, after using Apple’s genuine parts and Apple’s genuine tools, was that my iPhone didn’t recognize the genuine battery as genuine. “Unknown Part,” flashed a warning. Apparently, that’s the case for almost all of these parts: you’re expected to dial up Apple’s third-party logistics company after the repair so they can validate the part for you. That’s a process that involves having an entirely separate computer and a Wi-Fi connection since you have to reboot your iPhone into diagnostics mode and give the company remote control. Which, of course, defeats a bunch of the reasons you’d repair your own device at home!

Re: The Verge is so bad they have me defending Apple [video]

#86

The Verge is honestly terrible, incredibly biased. They're essentially a PR firm targeting certain companies competitors. You pay $$$, you get positive coverage. They're the Yelp of tech news.

Is this true? And if so, how long has The Verge been like this? I was always fond of the quality of their video productions (to make no judgment of their reviews).

The Verge is regularly criticized for their pro-Apple bias in Android community which shows how much those complaints really matter ;)

Re: The Verge is so bad they have me defending Apple [video]

#87
post #63
post #43

Earlier quoted context omitted.

Apple would like you to have them / their contractors repair your device, or better yet buy a new one. Everything about this program signals that Apple is grudgingly doing this. It's designed to scare people away from doing the repairs themselves.

Honestly, how? They provide the parts at a reasonable price and even provide the actual tooling they use to get something as close to OEM repair as possible. There are a lot of things faulty at Apple, but this is not one of them.

But they don't. Comments like this proves the effectiveness of the pr stunt. This kit of tools is not what anyone asked for or needed, and does not address any of the actual problems with repairing Apple products.

Re: The Verge is so bad they have me defending Apple [video]

#88
post #67
post #61

Earlier quoted context omitted.

The idea of OEM repairs is to get the product back as close to factory quality as possible with as little margin for error as possible by the operator. This often requires custom tools and jigs to maximize repeatability at a high quality standard, especially on something as complex and highly integrated as a smartphone. The gripe of the right to repair movement isn’t that tech should be made less complex, it is that…

This may be the gripe of your particular highly-skilled niche of the right-to-repair movement, but wide swaths of said movement are agitating for products to be wholly redesigned in the ways they prefer, to aid in much easier repairs. Never mind what the other 98% of the market might like.

I disagree with both claims you are making - that right to repair folks are agitating for redesign, and that 98% of the market is happy with the status quo.

If I go out and ask everyone I know, if they are happy with the current unrepairable appliances, the amount of people who answer yes is The only people I know who are happy, live in extreme privilidge where they can afford replacing devices annually.

But let us say that both claims you are making are true -> so what? What are the economic and environmental implication of unrepairable equipment?

Re: The Verge is so bad they have me defending Apple [video]

#89
post #63

Earlier quoted context omitted.

Honestly, how? They provide the parts at a reasonable price and even provide the actual tooling they use to get something as close to OEM repair as possible. There are a lot of things faulty at Apple, but this is not one of them.

Can you buy the $5 lighting port if your's has broken? Can you buy the $2 charging chip? Can you buy a microphone, a gyroscope, or any of the 50 individual electronic components for either phones, laptops or tablets? Can you at least by the micropone jack? I rest my case.

The original comment said:

> It's designed to scare people away from doing the repairs themselves.

I don't think the program is perfect, but I don't see how missing components scare people away.

Re: The Verge is so bad they have me defending Apple [video]

#90
post #22

Earlier quoted context omitted.

thanks, now I've skimmed the verge piece and read your summary and have to admit: wasn't the main point of the verge that it's absolute ridiculous that the "apple approved"-way of fixing things requires two peli-cases of custom tools. This doesn't scale FOR THEM and one of the main points of criticisim in the verge revolved around that! The whole process is just designed so that in 3-4 years Apple will go to their fa…

It seems very unsurprising to me that Apple internally uses industrial tools and custom jigs and fixtures to repair iPhones. Right? Like, it would be super weird if they used low-cost hand tools. So is the complaint here that in addition to making the parts available to purchase, and a rental program for the “industrial” gear, they should also have developed a parallel set of low-cost tools and procedures for the hob…

"So is the complaint here that in addition to making the parts available to purchase, and a rental program for the “industrial” gear, they should also have developed a parallel set of low-cost tools and procedures for the hobby/personal market?"

No. It's that this is mostly a diversion that does nothing to address what someone actually needs to reapair a device, which is parts and for the software not to artificially brick the hardware. But it makes everyone else who don't repair things think that Apple is trying to be reasonable and cooperative while they're still not at all.

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