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Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

theverge.com

281–290 of 558 posts

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#281

Earlier quoted context omitted.

Consumers don't know any better. Someone has to explain the problem to them first.

Ah, the old "let me tell you what you want" ... arrogant much?

More like "let me tell you what I want" lol

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#282

Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…

You have to admit that requiring 79 lbs of equipment, a 1200$ deposit, and so much effort just to swap a friggin’ battery is a tad overkill and exactly what is wrong with the current state of self repairs. Never mind the DRM on the battery so that the phone won’t recognize even a genuine battery as genuine without involving the 3PL to marry the parts together… It shouldn’t be so complicated. If it makes the phone one…

It's not complicated.

- Go to an Apple Store and have them replace it for you. - Go to a third party repair store at your own risk - Do it yourself in the official Apple recommended way

I'm not sure what people want. It used to be easier until the iPhone 6S, starting from the iPhone 7 in 2017 Apple started gluing the screens to make them waterproof. That's the complicating part. I'm pretty sure 99% of the customers would rather have the phone to be waterproof then easier to repair.

Apple can't win here it seems.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#284
post #66
post #47

Earlier quoted context omitted.

What's so novel about rubber gaskets? My Nokia 5210 from 2002 was waterproof, and its electronics were actually suspended inside shock-absorbing case so that it survived being thrown against a wall repeatedly.

Rough break up?

Nah, we were checking who's got the most sturdy phone one night at a bar.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#285

Earlier quoted context omitted.

Yeah, but my understanding is that the manual issue is compounded by the fuel efficiency gains in newer automatic transmissions using these 8-speed designs, with minimum efficiency rules meaning it's impossible to match in a manual. I've noticed that in the handful of models still offering manual, often the manual is not offered with the top performance engine. This seems to be happening in Europe as well where histo…

The other issue (at least in the US) is that automatic cars can be programmed to “game” the fuel economy tests by having shorter gears and shifting early, etc. The automatic winds up being faster and reporting better fuel economy, but the manual would perform the same if it had more similar gearing. (I heard recently that first gear is like 60% shorter in the automatic version of one of the BMW M series cars than the…

Automatic transmissions now have 8, 9 or 10 gears which means that engines can spend more time in efficient parts of their range; I don't think people would put up with a manual transmission with that many gears. Newer automatic transmissions also have better control of lock-up, so that you're spending less time with torque-converter losses.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#286

Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…

There’s also very little chance that those tools cost only $1200. If they were knockoffs from China then maybe, but just the two pelican cases can cost as much as that depending on the model

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#287

Earlier quoted context omitted.

... and when there's enough of you for this to represent an actual, realistic target market you will then find someone who will sell you one. Personally, my perspective on this is that it's a lot like the kind of complaining that gets a lot of play in the motoring press about the disappearance of the manual transmission (like Car and Driver's "Save the Manuals" thing). Lots of people will claim they would like the ch…

If it was, say $40 more or even $100 and was marketed as being repairable, I bet a lot of people would buy it. They would after all be actually likely to get that money back over the lifetime of the phone, and it’s much more environmentally friendly. This isn’t a case of “market doesn’t want it”, this is a case of Apple don’t want to offer that choice because they make money off of the repairs.

> If it was, say $40 more or even $100 and was marketed as being repairable, I bet a lot of people would buy it.

Not all the costs are denominated in dollars.

You want a small phone with little wasted volume and waterproofness, you're using adhesive everywhere. There's not room for O-ring seals and flanges and fittings.

My phone being small makes it more practical.

My phone being waterproof makes it less likely to need repair.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#288

Earlier quoted context omitted.

... and when there's enough of you for this to represent an actual, realistic target market you will then find someone who will sell you one. Personally, my perspective on this is that it's a lot like the kind of complaining that gets a lot of play in the motoring press about the disappearance of the manual transmission (like Car and Driver's "Save the Manuals" thing). Lots of people will claim they would like the ch…

I would definitely buy a manual if I could. Just more fun to drive. I think Honda civic’s lowest model might still have one. Not sure of anything else.

As someone who just owned a manual Mini Cooper for about 18 years, I recommend that. The manual combined with the way the Mini is designed, with the wheels pushed way out to the corners, firm suspension and incredibly responsive steering, is a real joy. It's a feeling of complete control of the car and constant awareness of exactly where all four corners of the car are. So easy to parallel park these older Minis, too, before they kept making them larger and larger.

Hard to find this in any current cars, especially affordable ones.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#289

Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…

There’s also very little chance that those tools cost only $1200. If they were knockoffs from China then maybe, but just the two pelican cases can cost as much as that depending on the model

Uh these machines come straight from shenzhen

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#290

Earlier quoted context omitted.

> You have to admit that requiring 79 lbs of equipment, a 1200$ deposit, and so much effort just to swap a friggin’ battery is a tad overkill You know people were swapping batteries long before this was available, right? And that you don’t have to rent the official factory tools? Apple did a great thing by providing this option at a loss to themselves. The fact that people are rushing to criticize the move suggests m…

Not having easily replaceable batteries (and pardon me but I don’t consider requiring 79 lbs of equipment and a 1200$ deposit “easy”) in modern phones is akin to selling cars with the tires welded on. It is ridiculous, consumer hostile, and wasteful. Batteries are consumable, they should not be a reason to throw the phone away once they stopped working. You don’t throw your house away when the garbage bag is full or…

This analogy only supports Apple's method? Car shops have a lift for easy access to the car and machines for balancing your tires. Very expensive equipment that almost no one has, which also goes for the tools for replacing an iPhone battery.

Also Apple is not "consumer hostile", come on. That's a ridiculous accusation.

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