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Atlassian products have been down for 4 days

status.atlassian.com

171–180 of 252 posts

Re: Atlassian products have been down for 4 days

#171
post #77

Earlier quoted context omitted.

What are the pains of using Jira and confluence?

Trello is also terrible software. It's basically a web interface for agile post-it notes. Compared to decent project management software it has almost no project management features.

That's exactly what Trello is though - boards of cards. Do not expect the usual project management features from it.

Re: Atlassian products have been down for 4 days

#172

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

No way is Shortcut snappy, at least for EU users. They used it for my last gig and I mostly avoided it as much as possible because the constant 1-5 second page transitions drove me crazy.

Re: Atlassian products have been down for 4 days

#173

Earlier quoted context omitted.

I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction. In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

I’ve used Jira and Confluence on-prem for many years. They’re fine, although the performance is a bit annoying and the WYSIWYG editors can get confused sometimes.

I actually like Confluence, it’s a well done wiki solution.

Re: Atlassian products have been down for 4 days

#175

Earlier quoted context omitted.

I would like to advocate for Linear.app as an outstanding, fast, polished alternative to Jira for teams looking for an alternative.

If they implemented SSO with Office365/AAD it would be a stellar alternative. The GSuite dependency for SSO is damning

They do seem to offer generic SAML SSO, so I'm guessing you could hook it into M365 manually if necessary. We use JumpCloud and I'm interested in seeing how Linear might integrate using SAML.

Re: Atlassian products have been down for 4 days

#176
post #47

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time. And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great. My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

What features are you missing from Gitlab?

I've used several bug trackers including JIRA. Gitlab has been my best experience.

Re: Atlassian products have been down for 4 days

#177
post #78

Does anyone know why their stuff has been down for four days?

Rumour on the streets of Sydney is that the test instances and prod instances got mixed up in a database migration.

Wow really? Was the rumor that they overwrote a prod db with a test db?

Re: Atlassian products have been down for 4 days

#178
post #8

Earlier quoted context omitted.

From what I understand, Atlassian is pushing hard to move everyone to their cloud offerings. I think the only way to run on-prem stuff now is to use the Enterprise or Data Center offerings, which are stupid expensive.

And here, “stupid expensive” means $42K/yr: https://www.atlassian.com/software/jira/pricing?tab=data-cen... Yeah, no.

7$/user/month is pretty reasonable IMHO. Of course only for companies with 500 users. But even if you buy the 500 seat package for 100 users it's just 35$/user/month, compared to normal engineering salaries this is absolutely negligible.

Re: Atlassian products have been down for 4 days

#179

On https://www.atlassian.com/trust/security/data-management , Atlassian claims they regularly test their ability to restore products in less than 6 hours.

They take RDS backups cannot restore them as per:

Can Atlassian’s RDS backups be used to roll back changes? We cannot use our RDS backups to roll back changes. These include changes such as fields overwritten using scripts, or deleted issues, projects, or sites. This is because our data isn’t stored in a single central database. Instead, it is stored across many micro services, which makes rolling back changes a risky process.

Re: Atlassian products have been down for 4 days

#180
post #91

Earlier quoted context omitted.

The main thing with Atlassian is they royally screwed over all their customers by discontinuing their most popular product and forcing everyone to cloud using really, really unsavory tactics. The only product remaining you can use without cloud had its price increased by an order of magnitude. And, they offered a discount to on-prem customers who signed up for it, and after the fact announced a price increase at leas…

Never fear: these funds are being directed to critically useful tasks of an earth-shattering priority like building a wooden skyscraper .

Interesting. My knee-jerk reaction was "what a decadence". Then again, it might benefit somehow, just wondering how...

A quote from the project page: "This project is not just about being green, it’s a whole systems approach to design, construction and habitation. It will demonstrate that change is possible and has many advantages for the planet, our cities and business."

Sounds vague.

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