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Atlassian products have been down for 4 days

status.atlassian.com

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Re: Atlassian products have been down for 4 days

#121

Post by pm90 »

omegalulw wrote: post #89
justin_oaks wrote: post #36

Earlier quoted context omitted.

I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction. In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

No they suck. Like really really suck. JIRA is shitty, slow and unintuitive. Confluence somehow makes me hate writing any documentation (which I generally like doing).

Re: Atlassian products have been down for 4 days

#122

Post by mey »

etaioinshrdlu wrote: post #30

Is JIRA really globally unavailable for 4 days? That's simply incredible.

It seems to be partitioned by account. The Jira/Confluence/Opsgenie accounts that I use have been gone since Tuesday, but it's clear that other sites/accounts are working fine.

Re: Atlassian products have been down for 4 days

#123

Post by AceJohnny2 »

acd10j wrote: post #17
braingenious wrote: post #2

Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products

Consider yourself fortunate, you were spared pain of using JIRA and Confluence

We use Confluence (on-premise).

It's fine. Certainly no worse than any other wiki that just accretes content.

(Then again, we're not doing anything overly sophisticated with it, or relying on any of its features for critical workflows.)

Re: Atlassian products have been down for 4 days

#125

Post by BFLpL0QNek »

throwawayboise wrote: post #26
nathanaldensr wrote: post #16

Does anyone know why their stuff has been down for four days?

No but if you read the updates on their status pages it really sounds like they are making it up as they go. Test restorations, working with small groups of customers to verify recovery, etc.

You would expect that, damage limitation. If rolling out a fix you would want to roll it out to your smallest customers first to verify then incrementally roll it out to more/larger customers as your confidence increases. Especially if it’s anything data/db migration related as some comments hint at and the mention of possible data loss being minimum in one of their official responses suggesting something data related.

On the status updates I guess they can’t say more other than they are working on it. Saying more at this time might open them up to other issues considering a lot of businesses are run off moving Jira tickets around today.

Re: Atlassian products have been down for 4 days

#126

Post by galangalalgol »

OrlandoHakim wrote: post #101
ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

I would like to advocate for Linear.app as an outstanding, fast, polished alternative to Jira for teams looking for an alternative.

gitlab issues seem fine to me. some of the stuff jira does for managers isn't there i guess, but if gitlab solves the engineers problem, having to find a separate tool that can create artifacts for a manager seems like a better idea anyway, one tool per audience.

Re: Atlassian products have been down for 4 days

#128

Post by justinclift »

omegalulw wrote: post #89
justin_oaks wrote: post #36

Earlier quoted context omitted.

I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction. In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

Yeah, they don't have a good reputation. Not as bad as Oracle (eg "literally evil"), but probably half way there. :)

Their software is "enterprise software", in all the bad ways. eg expensive, slow performance, doesn't work properly, products that don't seem to receive updates after their creating company was acquired (eg StatusPage), etc.

But they have a marketing/PR department, which covers over a lot of those problems.

Re: Atlassian products have been down for 4 days

#129

Post by stevage »

orev wrote: post #91
braingenious wrote: post #2

Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products

The main thing with Atlassian is they royally screwed over all their customers by discontinuing their most popular product and forcing everyone to cloud using really, really unsavory tactics. The only product remaining you can use without cloud had its price increased by an order of magnitude. And, they offered a discount to on-prem customers who signed up for it, and after the fact announced a price increase at leas…

What was the discontinued most popular product? Hipchat? That was pretty terrible by modern standards.

Re: Atlassian products have been down for 4 days

#130

Post by contingencies »

orev wrote: post #91
braingenious wrote: post #2

Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products

The main thing with Atlassian is they royally screwed over all their customers by discontinuing their most popular product and forcing everyone to cloud using really, really unsavory tactics. The only product remaining you can use without cloud had its price increased by an order of magnitude. And, they offered a discount to on-prem customers who signed up for it, and after the fact announced a price increase at leas…

Never fear: these funds are being directed to critically useful tasks of an earth-shattering priority like building a wooden skyscraper.
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