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Why I will never buy another Samsung device

lehtimaeki.medium.com

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Re: Why I will never buy another Samsung device

#341
post #286

Earlier quoted context omitted.

Worked for Samsung a while back and can confirm all of the above. You couldn’t pay me enough to own and use a Samsung anything.

I'd love some examples of this. I'm about to buy a new phone and originally planned to get a s21/22. But now I'm questioning this. But I'd also like some more details on this

what are the alternatives in the Android space with good camera and good user experience?

Re: Why I will never buy another Samsung device

#342

Earlier quoted context omitted.

How does the battery life compare to my M1 MacBook Air? How does the performance compare to my Air? How bad is the fan noise compared to my fanless Air?

Sounds like you care specifically about the few things apple does well. Congrats you found a laptop for you!

You mean most people don’t care about the battery life of a portable device?

You don’t care when a laptop sounds like a 747 when you are working under load?

Re: Why I will never buy another Samsung device

#343
post #168

Earlier quoted context omitted.

Any alternatives? What would you recommend instead? I'm under the suspicion that every single Smart TV vendor has the same problems.

Been very happy with our Panasonic OLED. It’s perfectly happy without an internet connection, turns on in 5 seconds flat (a feature these days if you can believe it, as most smart TVs boot a whole Linux or android and take for ever), the amount of options to adjust the image is incredible (they’re used as reference displays in movie studios for coloring movies apparently), and the picture is beautiful. Oh and not a s…

Panasonic JZ OLED series is amazing. They released an update which has full working support for 4K 120hz VRR (useful for Xbox / gaming) .

I had been looking at Sony before that and saw that they had promised their users for a couple years to release the same 4k 120hz VRR update for a number of bravia models. to date they either didn't release it, or released flawed implementation. There were so many complaints online it steered me clear of Sony.

I then went into the store thinking to buy LG but Panasonic looked very nice. I watched a ton of reviews from HDTVtest on YouTube and took a gamble with the Panasonic. The calibration of the set is very much better than my old Samsung. Night and day.

In the end it was cheaper and I've been very happy.

Re: Why I will never buy another Samsung device

#344
Agreed. Samsung’s customer service is awful. I dealt with them years back for an RMA; don’t remember why. Worst experience ever. They also have no issues with holding your device for weeks at a time, even if it’s your only device.

It’s not just Samsung. Basically everyone has craptacular customer service. CS is like tech: extremely useful towards keeping people around, and the first thing to get gutted by corporate budget.

For anything not Apple, I can’t recommend third-party warranty enough. Shit breaks? Insurer pays up if OEM doesn’t play ball. Not your problem.

Re: Why I will never buy another Samsung device

#345
I won't ever buy Samsung products as well, but not because of their phones. I've had several Samsung TVs, a Samsung Washer / Dryer and a Samsung Fridge Freezer. All of those have had issues and Samsung went to great pains to avoid their responsibilities under NZ law to fix those issues. They're an innovative company but their customer service sucks and I will never give them another cent.

Re: Why I will never buy another Samsung device

#346

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

> You're not their customer, you're the product.

What is really annoying though is that you are their customer. It's sort of understandable when Google or Facebook spy on you and monetise your data to profit from the services that they provide you free of monetary charge to you. With Samsung, you've already handed over a few hundred dollars at least for the product. Spying on you as well is like having their customer and eating it.

I've always used Samsung's flagship smartphones, since the Galaxy S4. However, as I've become a more conscious consumer in recent years, I've decided that my next phone won't be a Samsung.

Re: Why I will never buy another Samsung device

#347
post #286

Earlier quoted context omitted.

I'd love some examples of this. I'm about to buy a new phone and originally planned to get a s21/22. But now I'm questioning this. But I'd also like some more details on this

what are the alternatives in the Android space with good camera and good user experience?

I have a Huawei phone which is excellent =)

Re: Why I will never buy another Samsung device

#348

Earlier quoted context omitted.

> you get to play with something that might be cool, and you get bragging rights How is this remotely like the life changing effect of getting a radio or tv?

The point wasn't about how lifetaking the techology is/isn't. The point was that it's new, and therefore expensive.

The point wasn't that it was expensive. The author happily paid the expense. They claim to even be happy to suffer the annoyance of downtime and repair even though they didn't abuse the device. Those are the only 2 things an early adopter is obligated to asorb.

The point was that it was all 4 together of: expensive, immature, unsupported, and not sold as unsupported.

It was sold with a standard warranty like any product, yet in reality they just deny the claim no matter how valid.

The expense only means that's why you care, that they take your money which did not break on them a few weeks later, and don't honor their promises.

Re: Why I will never buy another Samsung device

#349

Earlier quoted context omitted.

How does the battery life compare to my M1 MacBook Air? How does the performance compare to my Air? How bad is the fan noise compared to my fanless Air?

Worse in every way I'm fairly sure. Framework shipped their first product in 2021. Let's give them a bit before comparing them to an extremely matured product from one of the richest companies ever. If they survive long enough to make a version 5.0, it'll probably still be worse than the MacBook due to the lower level of integration, but modularity is a definite perk. Edit: https://arstechnica.com/gadgets/2021/07/fra…

It’ll still be a worse computer in every way but it will have modularity.

Or

“Other than that, how was the play Ms. Lincoln”

Have you ever thought Apple got to be the richest company in the world from almost being bankrupt a little over 20 years ago by not shipping sub par hardware?

Well there were the butterfly keyboards…

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