Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Why I will never buy another Samsung device

lehtimaeki.medium.com

Post reply on HN
Print view View original

221–230 of 664 posts

Re: Why I will never buy another Samsung device

#221

Post by scarface74 »

rvz wrote: post #17
throwanem wrote: post #2

> What they’re doing currently is forcing their early-adopter customers to bear the risks of the new technology. We generally call this "being an early adopter."

There you go. Never buy the first edition of a new product innovation or technology. It is guaranteed to end in disappointment and they are essentially beta testing. Better to wait for it to mature first in newer versions than to jump into the hype squad and leave disappointed.

Was the first iPod, iPhone, or iPad a disappointment? The first ARM Macs have gotten rave reviews.

Now the first Apple Watch…

Re: Why I will never buy another Samsung device

#222

Post by Szpadel »

Samsung is straight laying in they products, just look at this range hood: NK36N9804VB/UR on Samsung page you'll find that it have wifi build in, and this is just a lie. unfortunately I found out that after purchase, but you might check instructions, and you'll find that it contains Bluetooth client, and you supposed to have their wifi enabled cooktop to with it would connect and get connectivity from there.

For me it's the same as claiming that your eg. computer comes with 128gb of ram because you can buy some sticks and put them there

Re: Why I will never buy another Samsung device

#223

Post by esalman »

l33t2328 wrote: post #177
jiggawatts wrote: post #160

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

> For example, they take screenshots of what you watch on your Samsung Televisions This really doesn’t bother me at all.

Someone making money off your data does not bother you? I mean you could sell it yourself, why let Samsung do it?

Re: Why I will never buy another Samsung device

#224

Post by viktorcode »

spideymans wrote: post #142
atty wrote: post #11

I remember fondly when I had an iPod, the one time I had an issue with it (can’t remember what, honestly), I just walked into an apple store and probably 5-10 minutes later walked out with a new device, free of charge, no questions asked (after they tried resetting it once) I’m sure someone in these companies has made a spreadsheet that shows permissive repair and replacement policies cost $X million a year, but it p…

Gosh. I hate Apple’s right to repair BS, but to this day Apple remains the only consumer electronics company that has provided a consistently positive technical support experience for me. It’s so hard to step out the Apple ecosystem when these other manufacturers have consistently screwed me over with repairs. I’m specifically calling out Dell, Samsung and LG here. All were utterly terrible experiences. Dell was the…

> I hate Apple’s right to repair BS It seems they've concluded it's unavoidable and announced their program for selling parts, tools and providing repair manuals to anyone interested.

Re: Why I will never buy another Samsung device

#225

Post by MathCodeLove »

_nalply wrote: post #178
spideymans wrote: post #142

Earlier quoted context omitted.

Gosh. I hate Apple’s right to repair BS, but to this day Apple remains the only consumer electronics company that has provided a consistently positive technical support experience for me. It’s so hard to step out the Apple ecosystem when these other manufacturers have consistently screwed me over with repairs. I’m specifically calling out Dell, Samsung and LG here. All were utterly terrible experiences. Dell was the…

An alternative to have a company fix your expensive gadget is to do it yourself. I think about the Framework laptop. In your situation even if the company declined payment (then I wold be disappointed), I would have sucked it up and ordered a new trackpad and installed it myself. It's not the same but at least the consequences would not be so distastrous.

Im a software engineer, the last thing I want to do is take days waiting for X part to arrive, then spend hours figuring out how to remove/install X part without breaking my machine worse.

If I wanted to tinker, I'd buy a Raspbery PI. I want to get work done while giving as little thought as possible to the hardware I'm using to facilitate the work.

Re: Why I will never buy another Samsung device

#226

Post by bee_rider »

scarface74 wrote: post #213
_nalply wrote: post #178

Earlier quoted context omitted.

An alternative to have a company fix your expensive gadget is to do it yourself. I think about the Framework laptop. In your situation even if the company declined payment (then I wold be disappointed), I would have sucked it up and ordered a new trackpad and installed it myself. It's not the same but at least the consequences would not be so distastrous.

How does the battery life compare to my M1 MacBook Air? How does the performance compare to my Air? How bad is the fan noise compared to my fanless Air?

Worse in every way I'm fairly sure.

Framework shipped their first product in 2021. Let's give them a bit before comparing them to an extremely matured product from one of the richest companies ever. If they survive long enough to make a version 5.0, it'll probably still be worse than the MacBook due to the lower level of integration, but modularity is a definite perk.

Edit: https://arstechnica.com/gadgets/2021/07/frameworks-new-light...

Actually the CPU looks decent.

Re: Why I will never buy another Samsung device

#227

Post by MathCodeLove »

JohnJamesRambo wrote: post #148
ByteJockey wrote: post #105

Earlier quoted context omitted.

> The device costs over a thousand fucking euros! Well yeah. Buying something early is the most expensive time to buy it. The inefficiencies haven't been worked out of the manufacturing process yet, and there's not an established wide customer base to spread the R&D over yet. Radios in the 1920s cost over 100 hours of wages for a lot of people. TVs in the 50s were stupid expensive. Computers in the early 60s were lit…

> you get to play with something that might be cool, and you get bragging rights How is this remotely like the life changing effect of getting a radio or tv?

The point wasn't about how lifetaking the techology is/isn't. The point was that it's new, and therefore expensive.

Re: Why I will never buy another Samsung device

#228

Post by MathCodeLove »

gonzo41 wrote: post #85
corndoge wrote: post #29

Earlier quoted context omitted.

What a ridiculous notion. The device costs over a thousand fucking euros! Samsung doesn't sell it with a warning that says "this device is for early adopters and won't be repaired should it fail due to a manufacturing defect." Any decent company would fix it, full stop.

There's plenty of times in Apples history where looking cool has won out over practical concerns. People have more money than sense and will happily ignore that they could buy a rock solid (literally) feature phone for <50 dollars, if in doing the opposite they can look trendy.

Suggestions for a rock solid <$50 phone? Been wanting to buy a few for hands on application testing.

Re: Why I will never buy another Samsung device

#229

Post by simion314 »

jtchang wrote: post #7

I can feel my blood boiling for you. In fact I'm in the market for a new phone and stories like this make me actively want to avoid Samsung. As companies get larger and larger they will tend to make choices that are suboptimal to consumers. Cynical me says that Samsung is seeing above average warranty claims on these foldable phones. Thus they need to get them down so some manager somewhere decides that they will enf…

>I'm pretty sure Apple would just straight up repair the phone with very few questions

You were lucky, the reality is that sometimes Apple pretens an issue does not exist and only after a big action lawsuit is started they suddenly they become generous and offer to fix the problem. So the first people that had a bad experience before the lawsuits are in much smaller number and their experience is crushed by the rest that praise Apple for the generosity of fixing their mistakes after they are forced by external stuff.

Re: Why I will never buy another Samsung device

#230

Post by gonehome »

midrus wrote: post #168
jiggawatts wrote: post #160

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

Any alternatives? What would you recommend instead? I'm under the suspicion that every single Smart TV vendor has the same problems.

Last I checked LG was the best available mainstream option.
Post reply on HN