Earlier quoted context omitted.
Technically everything is aging, unless you have a process to halt time.
There's no user(name) I'd trust more to deliver this kind of wisdom, MerelyMortal.
Thanks. Not everyone seems to agree though, oh well.
Why I will never buy another Samsung device
131–140 of 664 posts
Re: Why I will never buy another Samsung device
#132Samsung TVs are worse. Their OS is something app makers are not willing to support anymore. Twitch just stopped working. This is something I don't expect from a $1k TV bought just 20 months ago.
I wish someone makes just TV panel with ton on inputs and outputs. I am happy to plug in Sonos soundbar and Apple TV to make it work and make it "smart".
Re: Why I will never buy another Samsung device
#133Earlier quoted context omitted.
What a ridiculous notion. The device costs over a thousand fucking euros! Samsung doesn't sell it with a warning that says "this device is for early adopters and won't be repaired should it fail due to a manufacturing defect." Any decent company would fix it, full stop.
There's plenty of times in Apples history where looking cool has won out over practical concerns. People have more money than sense and will happily ignore that they could buy a rock solid (literally) feature phone for <50 dollars, if in doing the opposite they can look trendy.
> There's plenty of times in Apples history where looking cool has won out over practical concerns.
I'm not even sure "looking cool" was a factor in some of the worst ones. "Winning industrial design awards for being thinner than possible" stands out to me. In pursuit of that, they had four years worth of laptop keyboards that didn't work long term, and got rid of the most amazing feature ever for laptop charging (MagSafe), to thin things out further with USB-C. Not a bad connector, but definitely a bad charging connector compared to MagSafe for people with kids, pets, etc.
I'm glad they've gone back to a laptop that seems to work, but... I've lost interest.
Re: Why I will never buy another Samsung device
#134I'm considering a "rugged phone" as my next one. They seem great. A bit chunky, sure, but more battery, better value & more durable. I don't need a paper-thin or foldable-screen phone. I'm a bit surprised how little attention this category of phones gets.
I looked into getting a CAT (rugged) phone once, until I discovered how they don't get software updates.
Re: Why I will never buy another Samsung device
#135This is why I always go with Apple. I've always just walked in, yeeted my phone at them and gotten a new one. I've had four warranty issues since my original 3GS and every time the experience has been pleasant. I've also had an AirPod replaced when it no longer kept charge and was within the warranty period. The same has also applied to other family members who have had failing devices and Apple always replaces them…
Do they even do anything in store anymore? When I bring it in they usually scratch their head, wipe the device, and try and charge me $450 to have the laptop mailed to a facility where it will have its logic board swapped out.
Re: Why I will never buy another Samsung device
#136Youtubers and tech sites get devices for free, play with them for a week and give rave reviews. The rest of us have to live with the device for years worth of wear and tear. What could possibly go wrong with bendy screens?
Many influencers on YouTube get paid by the brands. It’s a shit show.
They are an indirect promotional arm. YT phone "reviews" are as useful as a video game "review". They are well-timed promotional content, and they generally can't say anything truly bad or else they jeopardize early access to demo units.
Re: Why I will never buy another Samsung device
#137Earlier quoted context omitted.
My $1500 Vizio TV just died 13 months into a 12 month warranty. They don't sell parts for TVs anymore, Vizio support just told me to trash it and buy a new one. Never again Vizio.
Assuming it's dead dead, it's probably a power supply or fuse issue. Pop it open and get the P/N on the P/S board and it should be findable. They're often conserved between models and across model years (and sometimes manufacturers). Maybe not available through "Them", but "their" prices are usually atrocious.
You're right, I probably should open it up and check the fuses before I put it out on the curb.
Re: Why I will never buy another Samsung device
#138I can feel my blood boiling for you. In fact I'm in the market for a new phone and stories like this make me actively want to avoid Samsung. As companies get larger and larger they will tend to make choices that are suboptimal to consumers. Cynical me says that Samsung is seeing above average warranty claims on these foldable phones. Thus they need to get them down so some manager somewhere decides that they will enf…
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Re: Why I will never buy another Samsung device
#139Where was it bought? Sending it back to Samsung may mean that you wanted them to cover it with their own warranty, unless you bought it directly from them and explicitly told them you want to have them fix the issue in accordance to the "Gewährleistungsrecht".
Having the seller (instead of the manufacturer) deal with this issue explicitly under the two-year "Gewährleistungsrecht", where the first six months it is up to the seller to prove that you are responsible for the damage (since 2022 it's now 1 year, if bought in 2022), may yield a better result.
I can't imagine having the phone in the pocket together with a grain of sand would qualify as neglectful behavior? My phone has very tiny scratches probably because of sand in the pocket, but this is to be expected and not a problem to the phone, it can handle this without problems. So having phones in the pockets together with a grain of sand should be no issue. Is there such a warning in the manual?
Re: Why I will never buy another Samsung device
#140I can feel my blood boiling for you. In fact I'm in the market for a new phone and stories like this make me actively want to avoid Samsung. As companies get larger and larger they will tend to make choices that are suboptimal to consumers. Cynical me says that Samsung is seeing above average warranty claims on these foldable phones. Thus they need to get them down so some manager somewhere decides that they will enf…
As companies get larger, they tend to make choices that benefit individuals within the company, at the expense of the company at large. Somebody was told to invent a new type of phone, something that will "wow" people. That's the flip phone. Somebody was told that the warranty claims were coming in too fast, and need to be reduced. Same reason people at Google keep launching new products. It doesn't make Google look…
Or, Pournelle's iron law of bureaucracy.
The goal becomes less about doing things that benefit customers, and more about doing things that benefit the organization.