I run a B2C e-commerce business, and want to offer a little insight into this from the other side.
Advertising online has changes a lot over the last ten years, I don’t believe advertisers are particularly happy about it.
On Google we almost exclusively just to search result page advertising, very little display network and re-marketing. My comment here is about search result place adverts, with is where Google started and why they are so successful.
As an advertiser search result page as arising is amazing, you are paying to get you product in front of people you pretty sure are already looking for it or something like it. When it works it’s magic.
Ten years ago when we stated it was super simple, you would bid individually on keywords that people are searching for, and the tracking on your site was only about attributing advert clicks to conversions for reporting. There was no (or very little) data mining and profile building, at least from my perspective as an advertiser.
Then came the “shopping ads”, you upload a list of your products and google decided when to show them with their magical ML/AI. As an advertiser you could only use “negative keywords” . Gone was the ability to control properly when your ad was shown.
The latest is “smart shopping ads”, it’s a great big magic black box, and all advertisers are bing agreeably pushed towards it, all calls with google advisors are basically sales calls push it on you. Advertisers have basically no control of when their ad is shown, it’s all down to AI/ML. They have also folded the display network and re-marketing into this, you can’t turn that bit off.
I am pretty sure the old keyword bidding is on its way out will not be available in a few years.
In order for all these new ML based advertising work we have to send google a lot of data, there is no option. They know everything about your business, all revenue numbers, they no exactly how much every business that uses their advertising is making. The level of “spying” on advertisers is frankly amazing, I wish it wasn’t necessary, just as I wish I wasn’t being spied on as a user.
Google have made a rot for their own back, they need this data for the ads to work and advertisers have no choice. I believe part of the problem is that the old style keyword bugging relied on advertisers being able to see what peoples search terms were, due to GDPR I think this is no longer possible and so they have to go the ML route.
I long for going back to super simple search ads with just simple attribution.