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Tell HN: YouTube and how my wife lost 7 years of work

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Re: Tell HN: YouTube and how my wife lost 7 years of work

#201

After seeing posts like this on HN for years, this one officially scared me enough to completely migrate off Gmail altogether. I’m in the process right now of removing my gmail from any online account. Pro-tip: if you use a password manager, it’s as easy as searching for your Gmail address. For all other accounts, I’ve been able to find them by searching for the phrases “verify your email” or “verify email” or “verif…

Another pro-tip: forward to your new email, and set up a filter that labels all the items sent `TO` your old Gmail. This becomes a record of items you missed, and can update (or better yet, unsubscribe) as needed.

This is a great idea. I thought about forwarding, but hadn't thought of automatically labelling them as requiring an update (or unsubscribe).

Re: Tell HN: YouTube and how my wife lost 7 years of work

#202

Earlier quoted context omitted.

A friend of mine had a similar problem in Google maps. He’d spent years adding photos and reviews and his photo views were in the millions, then Google flagged him as doing something that violated their terms. Within a week his whole account had been taken down and there’s no way to speak to a human about what happened. Never even received confirmation of which post was in violation and what the issue was. How did we…

You'd think that google is smart enough to give content a score based on popularity and sheer amount of content (and existence time) and allocate those to humans to review and handle.

perhaps someone having setup the automated system should think, hmm, false positives are rare, but they happen on single items, meaning that people who have lots of items increase their chance of having a single false positive in their collection and thus we will have situations that will seem unfair and idiotic to people outside Google if we remove access to collections of data for a positive hit for violating content unless we put a process in to handle these false positives on large collections of data.

But of course this would require the creators of the automated systems for detecting violating content to have a healthy measure of self-doubt regarding the perfection of what they build, which is the kind of thing Google's hiring process seems likely to weed out from what I've read.

Thus my conclusion Google is unlikely to ever build an automated system that will take as a central precept that automation is imperfect.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#203
post #177

Earlier quoted context omitted.

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

Note that if you're just using the domains for one user, you can set them up as aliases rather than seperate mailboxes to avoid stacking fees that way.

I do this, but it does make me wary of lock-in. It’d be a pain to have to change all of these in order to leave fastmail.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#205

Earlier quoted context omitted.

I saw the end result of this, after working on a proposal for a large Australian city council. After the presentation, I was told that while our ideas were awesome, unfortunately we were too small (ca. 15 people). We would have to have partnered with a large consultant (IBM was mentioned), or we would not be invited to continue our work. We were told explicitly that this was because council needed someone big enough…

Sure it does; your 15 person company can go out of existence just by a fight between founders. Lead engineer gets run over by a bus and didn't document his work? You're done. Lose your other customer out of the 2 that were keeping you alive? You have to fire half of your staff. Whether the reason was made to justify the existence of some parasites doesn't change the fact that it's a real reason. A company that's been…

This is an absurd argument trotted out by people who -- to be blunt -- have absolutely no idea what really goes on.

Lawsuits by government agencies against suppliers are rare, and likely to result in a loss if attempted against large corporations. Companies like Microsoft or Oracle have armies of the best lawyers on retainer. Government agencies can only afford the ones that have sensible shoes and patches on their jacket elbows.

A recent case in point: The NSW Transport department had a legal spat with a huge contracting company Acciona, and ended up losing the court case to the tune of over half a billion dollars!

That specific case made me laugh out loud because the company I worked for had signed a very similar contract with the same department. I remember looking at it and thinking it was some sort of joke that nobody in their right mind would sign (on the government side). It included none of the "hard but essential" bits, and all of the easy fluffy bits. They signed it. They argued with us over non-delivery. We pointed at the contract and made them pay us 5x more than the original amount to do the actual, hard work.

The real reason that government agencies like big contractors is because they are reassuringly expensive. They're the "big name" that looks good in reports. They're chosen by people with unlimited funding, no profit motive, and the power to choose a vendor with the sole motivation of covering their ass. That's it. No need to be "efficient", or "fit for purpose", or any such thing.

These decisions are all made by a small number of people acting in individual self-interest. Optimising for their own continued employment. They're trading your taxes so that in the event of a failure they can point at the name on the report memo and say: "See! Not even Big Name Vendor could implement this! It's not my fault!"

I once got "fired" from a consulting gigs where things went wrong and I took it very hard. A salesman explained that our purpose is to be easily fire-able so that the manager at the customer can keep his job. That's why he paid us triple rates compared to a direct contractor. I was back on that site 12 months later, once everybody forgot who I was.

TL;DR: Organisations that mis-allocate punishment and reward force their internal middle-managers to protect themselves at the expense of the organisation. Big consulting firms exist to milk these inefficient organisations, and this has nothing to do with lawsuits.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#206

After seeing posts like this on HN for years, this one officially scared me enough to completely migrate off Gmail altogether. I’m in the process right now of removing my gmail from any online account. Pro-tip: if you use a password manager, it’s as easy as searching for your Gmail address. For all other accounts, I’ve been able to find them by searching for the phrases “verify your email” or “verify email” or “verif…

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

[deleted]

Re: Tell HN: YouTube and how my wife lost 7 years of work

#207
post #134

Earlier quoted context omitted.

A friend of mine had a similar problem in Google maps. He’d spent years adding photos and reviews and his photo views were in the millions, then Google flagged him as doing something that violated their terms. Within a week his whole account had been taken down and there’s no way to speak to a human about what happened. Never even received confirmation of which post was in violation and what the issue was. How did we…

Why would he work for free for Google in the first place?

I submit edits to Google Maps occasionally (less often recently, as I mostly use OpenStreetMap these days). It's easy to do, helps others, and Google sure isn't gonna fix info on small businesses halfway across the world from their HQ.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#208

After seeing posts like this on HN for years, this one officially scared me enough to completely migrate off Gmail altogether. I’m in the process right now of removing my gmail from any online account. Pro-tip: if you use a password manager, it’s as easy as searching for your Gmail address. For all other accounts, I’ve been able to find them by searching for the phrases “verify your email” or “verify email” or “verif…

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

I recommend Purely Mail: https://purelymail.com/

Very cheap, pay-as-you-go, unlimited accounts and domains with routing. It's a 1-man company with rough UI but works well for keeping control of your own data.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#209

After seeing posts like this on HN for years, this one officially scared me enough to completely migrate off Gmail altogether. I’m in the process right now of removing my gmail from any online account. Pro-tip: if you use a password manager, it’s as easy as searching for your Gmail address. For all other accounts, I’ve been able to find them by searching for the phrases “verify your email” or “verify email” or “verif…

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

+1, Migadu is simple, reliable, easy, and just works. Cost is low enough it might as well be free. I've only ever had one issue (from incorrectly interpreting documentation) and had an actual human respond and walk me through it.

The only downside to be aware of is the lack of calendar support (technically yes via CalDAV, but that doesn't work for most users--e.g. Calendly won't work).

Edit: the way they handle domains and email aliases has simplified my email life.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#210

FYI, before you chastise the OP for not backing up, please take a minute and think about the fact that this can happen with Gmail too. Have you backed up your email? I think Google has the responsibility to make it VERY clear that you can lose access to your content without notice. I don't think users truly understand that now.

I don't see how users don't understand this by now. I will not put anything on a cloud service (let alone a free cloud service) that I rely on in any way. Including E-mail. If my only copy of some content is in the cloud, that means I have deliberately made the decision that that content is expendable and my life would not be affected if my account disappeared tomorrow. It's really sad that we have to read these stor…

I'm not sure how my parents would be able to run their own email service or manage a backup routine if they went the POP3 & SMTP route. The reason why cloud services have grown so much is because they make computing services accessible and easy to use for a much wider portion of the population. I think it will take multiple generations of technological fluency indoctrination before we can get to the point where people can use these types of services without relying on cloud services. Cloud services are likely here to stay and likely will maintain their power unless regulation steps in.
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