291–300 of 336 posts
I don't have a lot of use for it, but I think their load balancer could be better, so hopefully this will happen now.
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I hate to say it but I recently moved away from Linode after their /64 block in Frankfurt was banned by all Google services. And even though all their kubernetes nodes have a public ipv4 address they were somehow unable to fallback on this when their ipv6 didn't work. And when I suggested this to their support they acted like I was crazy and said there is no way to switch between ipv4 and ipv6. Well I don't work in n…
Are you referring to the geoip issue ? https://gitlab.com/gitlab-org/gitlab-runner/-/issues/28769 This was resolved and it didn’t appear something nefarious or any kind of ban was going on, so if you have some references I’d love to see them
It's not malice, it's just incompetence.
Why the block was banned I have no idea and I don't really care, it can happen and they need to be able to handle it.
I literally had a support case asking what happened, no response, eventually I had to say "look, I'm moving now because all services are down, please tell me what is going on", no answer, I had to move to get my services back up.
I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…
I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…
Funny story: 2 months ago GCP blacklisted a few of Linode's IP subnets and we were cut out from using Google APIs. I was unable to get in touch with GCP support (not event complaining on social media) as they charge for support.
I asked to Linode's support if there is something that I could do even though it was not an issue created by them and they were aware of the issue and offered me to migrate our VMs to an IP subnet that was not banned.
I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…
I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…
A year ago I was between jobs and broke, and asked for my upcoming $65 bill to be delayed until the month after. Since I had been a customer for quite a few years Support comped the then outstanding $65 and added another $65 to my Linode balance so I got a free month.
I hope the aquisition by Akamai makes their volume storage a bit cheaper though ;)
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Insane! I wasn't aware Akamai was so huge in scale as compared to Cloudflare.
I mean Akamai was in the business since 1998 and has been a leading player in CDNs.
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I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…
Yeah I'll continue to use Linode for the foreseeable future. Although they're kind of expensive, the support is top notch. A year ago I was between jobs and broke, and asked for my upcoming $65 bill to be delayed until the month after. Since I had been a customer for quite a few years Support comped the then outstanding $65 and added another $65 to my Linode balance so I got a free month. I hope the aquisition by Aka…
Damn it! Another shirt needs to go to a dry cleaner...
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I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…
What makes support absolutely amazing and A grade? Wanna compare how our support compares :)
I think this is Akamai figuring out they need to address the self-serve market. Akamai has 6x the edge network footprint of Cloudflare and has all the cool trendy stuff like edge workers, they just suck at selling to the developer.
Akamai sucks at selling to everyone.
Here's a typical Akamai experience:
* An Account Manager (AM) - in a suit - he is going to be the one talking. Not an expert in anything, except maybe Brooks Brothers suits from a few seasons ago.
* Account Manager's Lackey (AML) - he is going to be the one with an iPad. His job is to type in the notes of the meeting, typically using a two finger peck method. This of course takes a very long time. So everyone speaks slowly. Sometimes AM would ask AML something about things that are coming or being rolled out using Akamai internal jargon.
* Account Manager's Attachment (AMA) - does not really talk, looks uncomfortable. Based on the way AMA is dressed it might be a sales engineer
* Every single response to your question would be something that you can either find on the website ( AM, AML and AMA are convinced you cannot read ) which does not actually answer the question or is met with "I will need to loop in the appropriate parties and get you an answer"
* Nearly every request that one would presume can be completed programatically is met with "We need to engage professional services for that." which is billed at some insane amount
That's experience of paying Akamai millions of dollars a year. Needless to say, spending three years untangling Akamai integration was worth it.
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I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think abo…
Linode's great support is what is preventing us to migrate to AWS or GCP. Funny story: 2 months ago GCP blacklisted a few of Linode's IP subnets and we were cut out from using Google APIs. I was unable to get in touch with GCP support (not event complaining on social media) as they charge for support. I asked to Linode's support if there is something that I could do even though it was not an issue created by them and…