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Akamai to Acquire Linode

akamai.com

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Re: Akamai to Acquire Linode

#251

Post by graderjs »

christophilus wrote: post #146
aetherspawn wrote: post #58

I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…

Their support is the best of any cloud provider I’ve used. Hands down. They are excellent.

I agree but one thing I noticed was like the first couple of tickets I opened responses were almost immediate. And then after that response times went down to 24 hours. I'm not sure if that's because I was on free trial credits and I hadn't actually made any purchases so it was deprioritized. Or if maybe I was using the wrong support email address? Has anyone had this experience? At first I uniformly thought their support was top notch as well, and I still think the quality is among the best I've seen, but the response times went down. I don't know why.

Re: Akamai to Acquire Linode

#252

Post by karmasimida »

christophilus wrote: post #146
aetherspawn wrote: post #58

I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…

Their support is the best of any cloud provider I’ve used. Hands down. They are excellent.

Could it possibly be that their customers base is limited so they can have better support for each of them?

Re: Akamai to Acquire Linode

#255

Post by RowanH »

aetherspawn wrote: post #58

I was really close to becoming a Linode customer last week for several large boxes, but ended up buying hardware and self-hosting. The cost to cut in an enterprise fiber link (1000/400) to our office was surprisingly low. My experience trialling linode as a paying customer was really positive (VERY competitive price, great performance), only complaint being their NodeBalancer can’t automatically handle certificates l…

I've used Linode for 10+ years with a handful of long running projects. Support in the rare occasion (until 1 slow ticket recently) has always been absolutely amazing - real humans. If Josh is reading this your name has come up on a few tickets and answered promptly. A grade! Services have been solid. And pricing has been very reasonable. (knock on wood...) never ever had a significant outage and just don't think about going anywhere else for small scale projects. Even when I've needed some stuff from AWS I just host the core bits in Linode and pick and choose the AWS items.

Hope Akamai doesn't do the dirty...

Re: Akamai to Acquire Linode

#256

Post by lmm »

mattbaker wrote: post #210
tempnow987 wrote: post #202

Earlier quoted context omitted.

I can't edit my comment. As I noted elsewhere, there's an opportunity to do the right thing when someone comes to you and says look, someone is coming in on the control plane and resetting my server passwords. And yes, that includes looking at your staff especially when bitcoin is in the mix as its less traceable to a person. For some reason, for year after year, there was this pattern. No problem, we have good secur…

I’m really struggling to see how “the company’s response to security breaches was inappropriate” logically leads to “staff might be stealing Bitcoin.” It’s a baseless and unfair attack and I think you should consider deleting your original comment.

If the known facts are consistent with your staff stealing Bitcoin and the reason it can't be confirmed whether or not this happened is because your staff fell short of industry-standard security practices, I think it's entirely fair to say that that might be what happened. Put it this way: from the perspective of someone on the outside, if your staff were stealing Bitcoin this is exactly what it would look like.

Re: Akamai to Acquire Linode

#257

Post by sam0x17 »

Happy linode user since 2004 when I was 13 years old. Has always been my go-to for just having a linux vps running somewhere in the cloud. Really can't complain hope the acquisition doesn't change anything about how they operate.

Re: Akamai to Acquire Linode

#258

Post by anaganisk »

stoicjumbotron wrote: post #245
dsl wrote: post #17

I think this is Akamai figuring out they need to address the self-serve market. Akamai has 6x the edge network footprint of Cloudflare and has all the cool trendy stuff like edge workers, they just suck at selling to the developer.

Insane! I wasn't aware Akamai was so huge in scale as compared to Cloudflare.

I mean Akamai was in the business since 1998 and has been a leading player in CDNs.
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