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Show HN: Shortwave: Enjoy Your Inbox

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Re: Show HN: Shortwave: Enjoy Your Inbox

#32
post #6

Always great to see people innovating on email clients, everyone is different and would have they own best way to manage their email for themselves. So any new option is always good. Out of interest, you have started with Gmail which is understandable but do you have planes to support order email services or even just plain IMAP? I know Gmail is complicated as it doesn't really do IMAP properly and so it better to us…

We would very much like to support other services in the future. Rather than using IMAP, we integrate with Gmail's APIs from our servers. This allows us to have a new client-server protocol that supports a bunch of new stuff -- like faster real-time updates, better latency compensation and offline handling, bundled inboxes, more interesting triage flows, emoji reactions, presence, etc. The downside of this is obvious…

It’s not a business critique at all; it’s just always a little sad to see awesome tools built that only work for the dominant player in the space. Just another few inches in the moat which makes it harder for an new startup to compete.

It may make total sense and be the most rational choice for your business, it’s just unfortunate various systems have made this the case

Re: Show HN: Shortwave: Enjoy Your Inbox

#33

The product looks great. One question: does it sync everything to shortwave servers? If I download the desktop app, will everything still be synced to the servers? I'd be fine with most of my email being copied by a service like this but thinking of emails like OTPs, account resets, bank/credit card and social security authorizations makes me a bit too uncomfortable. I wish this had a denylist of some sort to never s…

Good question. Yes, we do sync your mail to our servers. We need to do this to provide many of the features we have.

We are taking security very seriously and are doing everything we can to dot our i's and cross our t's. Our engineering team is ex-Google / ex-Firebase engineers with lots of experience building high security, high reliability data systems at Google.

Re: Show HN: Shortwave: Enjoy Your Inbox

#35

I realize building on gmail gives you an acquisition audience :) and also that hosting your own email infrastructure is hard, but I think it'd be a far more compelling offering if this was standalone. Google have created the opportunity by cutting the free tier for grandfathered plans - lots of people are looking for alternatives to gmail. In all honesty I'll probably pay $6/mo to gmail for now, but I'm unlikely to s…

It doesn't have to be one or the other. It can start with Gmail and later offer a hosted solution as well.

Re: Show HN: Shortwave: Enjoy Your Inbox

#36

From the article: > Inbox Zero might be impractical every day, but Inbox Organized happens without breaking a sweat. My experience is the absolute opposite. Organising mails is a strange game, and the only winning move is not to play. I get the information out of the emails as soon as I can, and put it into a system that is actually manageable. GTD had it right from the start. Thank you David Allen. You want harsh fe…

It’s a modern Sysyphus scenario. I could do it, if I did nothing else, and it would not contribute to my doing any useful work and I’d be at the bottom of the hill tomorrow morning.

Re: Show HN: Shortwave: Enjoy Your Inbox

#37

The product looks great. One question: does it sync everything to shortwave servers? If I download the desktop app, will everything still be synced to the servers? I'd be fine with most of my email being copied by a service like this but thinking of emails like OTPs, account resets, bank/credit card and social security authorizations makes me a bit too uncomfortable. I wish this had a denylist of some sort to never s…

Good question. Yes, we do sync your mail to our servers. We need to do this to provide many of the features we have. We are taking security very seriously and are doing everything we can to dot our i's and cross our t's. Our engineering team is ex-Google / ex-Firebase engineers with lots of experience building high security, high reliability data systems at Google.

Just tried it and have a bug report: back button is completely broken. I opened a category/group then openened an email, clicked mouse side button (which is bound to back button of browser) and it took me to a completely random email thread. No matter how many times I try it, it takes me back to the same thread. I never opened the thread before I was taken there by the back button.

Re: Show HN: Shortwave: Enjoy Your Inbox

#38

The product looks great. One question: does it sync everything to shortwave servers? If I download the desktop app, will everything still be synced to the servers? I'd be fine with most of my email being copied by a service like this but thinking of emails like OTPs, account resets, bank/credit card and social security authorizations makes me a bit too uncomfortable. I wish this had a denylist of some sort to never s…

Good question. Yes, we do sync your mail to our servers. We need to do this to provide many of the features we have. We are taking security very seriously and are doing everything we can to dot our i's and cross our t's. Our engineering team is ex-Google / ex-Firebase engineers with lots of experience building high security, high reliability data systems at Google.

Can I request a feature? I'd love Shortwave to ignore a specific folder or label in Gmail. I can then label stuff I deem extra sensitive and it would never leave Gmail. This would give a lot of people peace of mind when trying Shortwave.

Re: Show HN: Shortwave: Enjoy Your Inbox

#39
I'll be blunt: Anything that promises me a "more enjoyable" inbox, and then advertises with cat pictures and what-do-we-do-for-lunch threads is missing the mark for me.

I don't want more fluff in my inbox. I especially don't want anything that helps people "email faster". It's not productive, it just makes more noise. E-mail is a medium for half-baked thoughts quickly dashed off to put them on somebody else's plate.

Find a way to reduce e-mail, to help people write more well thought out messages, and I'll be absolutely delighted.

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