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My dishwasher won’t start until I let it update its firmware over the WiFi

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Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#72
post #5

Looks like a Miele. That menu can be exited (the image where it says "Software Update", the tiny bit on the right... that's a scroll bar of multiple options including the ability to exit this menu), but it does imply that the dishwasher is already connected to Wi-Fi and that it has determined that there is an update available. There are few times that a dishwasher is interacted with, if not when you go into the menu…

Sorry, but you forgot to write why the WiFi is useful, the things you listed are not useful at all and/or don't need WiFi.

At the risk of sounding old and snarky, I’ve been looking at a Miele dishwasher and I’m afraid I’m not quite intelligent enough to use it without either an app or an advanced training program. Crap, what happened to ‘normal’ versus ‘heavy’? The damned things are more complicated than my child.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#73
post #6

Earlier quoted context omitted.

Personally I try to avoid these connected appliances like the plague. That said, if today's dishwasher market is anything like that of TVs, it wouldn't be easy to find one that's up to spec that doesn't come with all this nonsense.

It will only be a matter of time before there is zero selection. Because IoT is the hip thing, and only will be moreso. But the hacker community will eventually figure out ways of libre-izing these machines with custom firmware, when it becomes a big enough problem.

I am prepared for that. Dirty dishes go in the sink and two hands wash them and place them on a drying rack. Dirty clothes go into two buckets one with holes in it and a plunger washes the clothes using two hands. As a bonus I get exercise without a club membership. I know it isn't hip but it's retro and could make a come-back any day.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#74
post #15

What reason could a dishwasher have for a firmware update? Did they not test their dishwasher? did they lock away features behind a subscription? Why would it need a security update if it wasn't internet connected?

No software is perfect when shipped. Most dishwashers have had updatable firmware for at least a decade, it just normally required a technician connecting to it with a cable.

I've owned a handful of dishwashers over the past 20 years and not once has one ever needed a firmware update (or stopped working, for that matter). What is so complicated about this device that it might need a firmware update? You can probably enumerate every possible state of this device across all possible inputs in an hour. What's that, they have wifi and TCP stacks and probably "apps" now? Oh, I think I see the problem.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#75
post #5

Looks like a Miele. That menu can be exited (the image where it says "Software Update", the tiny bit on the right... that's a scroll bar of multiple options including the ability to exit this menu), but it does imply that the dishwasher is already connected to Wi-Fi and that it has determined that there is an update available. There are few times that a dishwasher is interacted with, if not when you go into the menu…

Hah, I have an AC window unit from Miele that is a great piece of hardware. But the app, my god, it's so bad. Every launch of the app requires a log in. Every log in error messages pop up about api endpoint such and such, but it works anyway. If a command fails, which it does half the time, the app gets out of sync with the unit (i.e. app will say fan speed medium, unit will say fan speed low). So I guess it syncs state on startup and never again, and doesn't check if commands fail. But there is one feature I can only find in the app, not from buttons on the unit (turning all LEDs off on the unit while it continues to run).

The buzzwords I never hear on HN is Digital Twin. It's usually in a HVAC or like smart building context. It's a buzzword for a simple idea, but the makers of the Miele AC app probably should have thought a little harder about tracking system state, maybe read a little of the literature.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#77
post #5

Looks like a Miele. That menu can be exited (the image where it says "Software Update", the tiny bit on the right... that's a scroll bar of multiple options including the ability to exit this menu), but it does imply that the dishwasher is already connected to Wi-Fi and that it has determined that there is an update available. There are few times that a dishwasher is interacted with, if not when you go into the menu…

> The Wi-Fi is useful [...] Performs updates, etc. Ah yes, get wifi so your dishwasher can get security updates, which you need because your dishwasher is on wifi.

Updates improve wash efficiency, etc. Not just security updates. Maybe a new cleaning powder comes with a new algo. Maybe there's a better dosing for certain levels of water hardness.

But the gist is that it updates the whole module. I'm fine with this, Miele are like Bosch in that they look after the hardware they sell for decades rather than considering it deprecated the day it leaves a shop floor.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#79
post #5

Looks like a Miele. That menu can be exited (the image where it says "Software Update", the tiny bit on the right... that's a scroll bar of multiple options including the ability to exit this menu), but it does imply that the dishwasher is already connected to Wi-Fi and that it has determined that there is an update available. There are few times that a dishwasher is interacted with, if not when you go into the menu…

> The Wi-Fi is useful [...] Performs updates, etc. Ah yes, get wifi so your dishwasher can get security updates, which you need because your dishwasher is on wifi.

To be fair, it could also get functionality updates. For example they could upload a new totally different UX loved by the designers and that nobody else understands how to use ;-)

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#80

Earlier quoted context omitted.

yes, clearly it is the user's fault that their dishwasher wont work without an update.

maybe I'm misunderstanding the GP - but they seem to say that they have the same dishwasher and that you can skip the update

... if you know the secret button sequence to break out of the menu.

I can't think of a good reason to have a network-connected dishwasher. I don't think I'd ever start it remotely, as I still have to clear the table and rinse the dishes. The washer gets started when I'm done loading it. I can check detergent levels while the door is open.

Pretty much the same for all my other appliance for that matter.

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