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Phone is still the best way to order pizza

dan.bulwinkle.net

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Re: Phone is still the best way to order pizza

#101

Post by halostatue »

iwanttocomment wrote: post #53

Who on earth has ever ordered just a "large pizza for pickup"? Without specifying ingredients, type of crust, anything. This is like ordering a chair by phone from a furniture store by dialing the number, saying "Armchair for pickup" and heading on over to the store. Why reserve books online from the library? Just call them and say "10 books for pickup" and then hang up.

My local isn’t much different than this. "Medium mediterranean for pickup.”

35 minutes later, I go get the pizza.

I used to spend a lot more time giving specific ingredients, but I reached the point where it was easier to pick one or two of the 3–4 vegetarian pizzas they offer. No crust options (type _or_ thickness; it’s always thin crust).

Re: Phone is still the best way to order pizza

#102

Post by citizenpaul »

toomuchtodo wrote: post #38
post_break wrote: post #9

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

Dominos has been abusing push notifications on iOS recently. They have two push notification settings, one for order events (being made, in the oven, ready for pickup), one for marketing. Even with marketing off, they've been sending marketing notifications. Dislike.

The first time an order app starts abusing the notifications for advertisements I uninstall it and start looking for a competitor to give my business. No second chances.

Re: Phone is still the best way to order pizza

#103

Post by wyclif »

jrib wrote: post #2

Reminded me of this classic from 2008: http://hackedgadgets.com/2008/06/09/order-dominos-pizza-via-... Some notable results when I searched for the above: 1. cli tool written in go to order dominos: https://github.com/harrybrwn/apizza 2. vim plugin: https://github.com/arithran/vim-pizza

Oh, yeah. I remember Pizza Party! Direct link: https://youtu.be/x7pPajOvQGo

Re: Phone is still the best way to order pizza

#104

Post by scaredginger »

duxup wrote: post #20

I strongly disagree. I find people’s ability to converse / comprehension very poor. I worked a pizza job answering the phone in a busy shop and getting verbal instructions while some people change their mind is terrible. A good app / website takes me under a minute to order a pizza, and it is consistently reliable. Logging in gives me my order history, address, and preferences. Usually I have to login maybe every cou…

I think this is the only important perspective. If online ordering makes it easier for a place to run their business, then it's probably the better option

Re: Phone is still the best way to order pizza

#105

Post by kzrdude »

tamaharbor wrote: post #61
iwanttocomment wrote: post #53

Who on earth has ever ordered just a "large pizza for pickup"? Without specifying ingredients, type of crust, anything. This is like ordering a chair by phone from a furniture store by dialing the number, saying "Armchair for pickup" and heading on over to the store. Why reserve books online from the library? Just call them and say "10 books for pickup" and then hang up.

Back in the day in NYC, I always ordered simply a ‘large pizza’. Cheese only and thin crust were assumed.

This is wild, I didn't know such default pizzas existed (my context: scandinavia)

Re: Phone is still the best way to order pizza

#106

Post by huffmsa »

iwanttocomment wrote: post #53

Who on earth has ever ordered just a "large pizza for pickup"? Without specifying ingredients, type of crust, anything. This is like ordering a chair by phone from a furniture store by dialing the number, saying "Armchair for pickup" and heading on over to the store. Why reserve books online from the library? Just call them and say "10 books for pickup" and then hang up.

Large pizza = large plain pizza Large pepperoni = large pepperoni

Lots of traditional pizzerias will understand that and not offer much else.

Re: Phone is still the best way to order pizza

#107

Post by cududa »

post_break wrote: post #9

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

Plus paying with a debit card over the phone is a massive pain

Re: Phone is still the best way to order pizza

#108

Post by hnal943 »

ineedasername wrote: post #91
iwanttocomment wrote: post #53

Who on earth has ever ordered just a "large pizza for pickup"? Without specifying ingredients, type of crust, anything. This is like ordering a chair by phone from a furniture store by dialing the number, saying "Armchair for pickup" and heading on over to the store. Why reserve books online from the library? Just call them and say "10 books for pickup" and then hang up.

Because traditional pizzarerias don't have crust options like that, and if they do they are not the default. With my local place the call really is as simple as: Me: I'd like a large plain pie for pickup. Pizzeria: what's your name? [Name]. Okay $name, 15 to 20 minutes. And we're done. If you're ordering from a big 3 chain then you have to deal with a bunch of non-dedault options, but if you know what you want it can…

you don't order toppings? They don't ask?

Re: Phone is still the best way to order pizza

#109

Post by halostatue »

notatoad wrote: post #17
MattGaiser wrote: post #3

That is the happy path. It has a lot more possible sources of error/time consumption than the app and there are many benefits to the app. 1. The line is busy. The app is next to never busy. 2. The line has static and you are not heard correctly. Especially problematic for delivery or complicated orders. Or they may get your name wrong. My first name is common and my last isn't great over the telephone. 3. You have to…

Other likely scenarios which aren't a problem on the web - the restaurant is busy, nobody answers the phone. - the restaurant is busy, somebody does answer the phone but they can't hear you over the noise of the patrons. - the person who answers the phone marks down your order incorrectly

- the restaurant is busy, they forget to check the printer(s)

- the restaurant is busy, the printer ink or thermal paper smudges

Re: Phone is still the best way to order pizza

#110

Post by bronco21016 »

jeffdubin wrote: post #27

Large, semi-national pizza chain says "text your order and receive 20% off", so I skeptically text my order and promptly receive a reply with a link to continue to their website for confirmation and payment. Pointless.

I’ve been using this for months now and the 20% offer has been there forever. After the initial jaunt to a webpage for payment you set up a pin. Every subsequent order you text the order, they respond, you enter the PIN, you go pickup a paid for pizza.

My order is consistent and for me it works amazingly!

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