No idea why the author had to make such a silly strawman to make such a cynical take about technology. Most of the pizza spots in my area have online websites that dump orders directly to the business. My partner and I frequently use that to order, and while we rarely do delivery, it's been unproblematic the few times we have ordered delivery.
Phone is still the best way to order pizza
31–40 of 456 posts
Re: Phone is still the best way to order pizza
#32> Why not just have an image of a menu and a box where you type the order.
Because then the menu wouldn't be readable, searchable, or adaptable by many people, including blind, low vision or dyslexic users. Meanwhile, the people who could read it could type any old freeform nonsense into the box... nobody has to care about spelling on a phonecall or proper ordering system.
Re: Phone is still the best way to order pizza
#33I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
[deleted]
Re: Phone is still the best way to order pizza
#34I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
An app or webpage is also a very good way to figure out what you want when you have 3 or 4 family members involved with their opinion and negotiations.
Re: Phone is still the best way to order pizza
#35That is the happy path. It has a lot more possible sources of error/time consumption than the app and there are many benefits to the app. 1. The line is busy. The app is next to never busy. 2. The line has static and you are not heard correctly. Especially problematic for delivery or complicated orders. Or they may get your name wrong. My first name is common and my last isn't great over the telephone. 3. You have to…
Weird. Literally the opposite of my experience. I don’t do delivery except pizza because I don’t want to pay a premium for cold food. Websites always have built in timers that take longer. Usually 45m. Meanwhile I can call a pizza place, have pizza and wings ready in 15m, pay cash or whatever and have hot food. Order online, chances are it’s sitting there for 10m to avoid getting penalized on the SLA for online order…
No post body was provided.
Re: Phone is still the best way to order pizza
#36> Why not just have an image of a menu and a box where you type the order. Because then the menu wouldn't be readable, searchable, or adaptable by many people, including blind, low vision or dyslexic users. Meanwhile, the people who could read it could type any old freeform nonsense into the box... nobody has to care about spelling on a phonecall or proper ordering system.
Also assumes that people will type useful instructions and not "I want two of the pizzas with the red stuff", failing to note size, crust type, or what the "red stuff" they are referring to is.
Re: Phone is still the best way to order pizza
#37Only for pickup orders, not deliveries.
Re: Phone is still the best way to order pizza
#38I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
Dominos has been abusing push notifications on iOS recently. They have two push notification settings, one for order events (being made, in the oven, ready for pickup), one for marketing. Even with marketing off, they've been sending marketing notifications. Dislike.
Re: Phone is still the best way to order pizza
#39I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
That's the entire point.
Dominos is happy to offer you those coupons and deals etc, in exchange for using Dominos's preferred platform (its website, which doesn't cost minimum wage) and providing your user data (via channel tracking the coupon, logging in etc).
A decent pizza place will charge more to let you skip all that.
In the age of data and free, ad driven services, "you get what you pay for" is paramount.
Re: Phone is still the best way to order pizza
#40Apple ID w/ pseudonymous relay and maybe phone number verification and Apple Pay is a tolerable sign up process for me
My food was even delivered by a robot that texted me
Granted, I had called the restaurant first because I didnt know why they werent on the other food delivery apps anymore and they told me which one, I also wasnt picking up as it was delivery.