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Phone is still the best way to order pizza
11–20 of 456 posts
Re: Phone is still the best way to order pizza
#12I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
The coupons are the biggest advantage to placing orders online. If you place your order over the phone, they aren't going to offer any promos - they'll gladly charge you $16 for a medium 1 topping. Gotta get the coupon to get the 5.99 special.
Re: Phone is still the best way to order pizza
#13Can't pass up a chance to share the delight that is (was?) PizzaTool: https://donhopkins.medium.com/the-story-of-sun-microsystems-...
Re: Phone is still the best way to order pizza
#14Not only invasive but restaurant websites are so buggy. For example, I tried ordering a Papa Murphy’s pizza the other day online. It used one of the major food ordering sites. It described “toppings. Pick 5. $2 per topping for extra toppings” So I chose a few toppings. It added $2 per topping. Period. Didn’t matter if it were red flakes, Parmesan cheese, bacon, onions, olives: $2/ea. So I’ll just order over phone fro…
Papa Murphy’s app is horrible.
It feels like if a computer generated it… or a “wizard” from the 1990. So many pages and adding toppings on to the pizza is treated like an exception where you have to click a checkbox just to indicate you want your pizza to have toppings….
Meanwhile the Dominos pizza app is super fast and easy, provides updates on status.
Re: Phone is still the best way to order pizza
#15No. I hope I never have to make another phone call in my life. One click in the app and the pizza is at my door step 30 minutes later. Can't beat that.
Re: Phone is still the best way to order pizza
#16Not only invasive but restaurant websites are so buggy. For example, I tried ordering a Papa Murphy’s pizza the other day online. It used one of the major food ordering sites. It described “toppings. Pick 5. $2 per topping for extra toppings” So I chose a few toppings. It added $2 per topping. Period. Didn’t matter if it were red flakes, Parmesan cheese, bacon, onions, olives: $2/ea. So I’ll just order over phone fro…
Buggy restaurant websites pushed me the other way actually. If I am not in the mood to deal with a potentially/known buggy site, I will use DoorDash pickup instead. Costs a couple extra dollars, but would rather pay that than fill out a form 5 times, especially for complicated orders.
Re: Phone is still the best way to order pizza
#17That is the happy path. It has a lot more possible sources of error/time consumption than the app and there are many benefits to the app. 1. The line is busy. The app is next to never busy. 2. The line has static and you are not heard correctly. Especially problematic for delivery or complicated orders. Or they may get your name wrong. My first name is common and my last isn't great over the telephone. 3. You have to…
Other likely scenarios which aren't a problem on the web
- the restaurant is busy, nobody answers the phone.
- the restaurant is busy, somebody does answer the phone but they can't hear you over the noise of the patrons.
- the person who answers the phone marks down your order incorrectly
Re: Phone is still the best way to order pizza
#18Yeah, but if you don’t collect their email address, you can’t spam them at will with “Trending Pizza Shops!” and “New York Style vs. Chicago”, and everyone’s favorite “Privacy Policy Updates” and “Winter Storm Pizza Prep”
Just use separate emails? I really don't get all the ink spent on complaining about email spam and privacy of them taking emails and all that. I just use a different inbox for buying stuff.
Re: Phone is still the best way to order pizza
#19That is the happy path. It has a lot more possible sources of error/time consumption than the app and there are many benefits to the app. 1. The line is busy. The app is next to never busy. 2. The line has static and you are not heard correctly. Especially problematic for delivery or complicated orders. Or they may get your name wrong. My first name is common and my last isn't great over the telephone. 3. You have to…
Door dash would be nice if they didn't have the system where you have to blind bid in a "tip" auction to be able to actually get food.
Re: Phone is still the best way to order pizza
#20I strongly disagree.
I find people’s ability to converse / comprehension very poor. I worked a pizza job answering the phone in a busy shop and getting verbal instructions while some people change their mind is terrible.
A good app / website takes me under a minute to order a pizza, and it is consistently reliable.
Logging in gives me my order history, address, and preferences. Usually I have to login maybe every couple months. If that.