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Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

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Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#81

I've heard that Facebook doesn't actually hard-delete any information, so odds are that when support gets back to you sometime this year, they'll have admin tools that will allow them to reactivate the group.

I hope so!

(both what you say, and that Facebook support actually gets back to me sometime this year!)

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#82

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

Facebook pages are no more important today than the yellow pages were yesterday, or classified ads, or newspapers. Very little of which was publicly operated. If your local newspaper blockaded you out of their advertising section 50 years ago (eg they dislike you), it could have been devastating too. There are a lot of scenarios like that. You can't get around those potential problems by saying everything should be r…

The yellow pages were absolutely run by state-owned telecom operators, less than 25 years ago, all over Europe.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#83

Earlier quoted context omitted.

It's not about private companies. I have an account at a private bank and am not afraid of something like this happening at all. Because to the bank I'm not just an abstract "username and password": the account is tied to my real world identity, so in the last resort I'll prove to the bank that I'm me using state provided means. I'm getting more and more convinced that online accounts important to people's livelihood…

The bank doesn’t do that for you. The bank does that because regulators require them to as a condition of being in the banking business.

Banks would have ceased to exist centuries ago if they couldn't be trusted to do this in general. Regulations have very little to do with it.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#84
post #79

How did they hack you? Did you click on a link in a message which installed some keylogger on your computer? Or did you have an easy to guess password? Did you have two factor authentication?

While interesting to know, for a curious observer, it’s not exactly relevant to solving the OP’s problem.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#85

Earlier quoted context omitted.

Very HN response. "My FB community got destroyed. Can anyone else?" "FB bad. Build your own." Sorry OP. I don't know anyone who can help. It seems to me like FB would be able to reactivate the group if you can get a hold of someone. I don't think they purged their DB of your group.

It's not very empathetic that's right but it's still true. People have to stop building their livelihoods or passion projects on these platforms, if they want to have any control over them at least.

If you want a society where people do those kinds of things, maybe you should build your own society that fits your criteria.

I know it's not very empathetic to say but it's still true.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#86
post #49

Too late now, but it's a good idea to keep your own backups of all your FB data. There is a well-hidden option under the settings to make and download a zip file with all your posts, comments, photos, everything. Worst case this can be used to rebuild your community elsewhere.

How would you rebuild a community - start a new Page on Facebook and re-invite all you previous followers?

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#87
post #79

How did they hack you? Did you click on a link in a message which installed some keylogger on your computer? Or did you have an easy to guess password? Did you have two factor authentication?

Hi dmortin, I have no way of knowing for sure, but I think it was none of that.

I think they simply 'claimed' the page, and because it's was a community page with no 'business' associated with it in the account, they managed to use Facebook's automated 'claim this page for your business' processes to their advantage. Which obviously is a scam, but a hard one to contest when there's no human you can get hold of at Facebook to point it out.

My previous posts (see the older HN links on my post above) have some more details about the chronology of the "hack" (if that's even the right word for it) and how the scammers tried to capitalise on it.

Obviously I've changed all my passwords just in case though...

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#88

Earlier quoted context omitted.

Public institutions governed by a democratic state not bought by private companies would absolutely do a better job. Realize we don’t have any public institutions in the United States. Our entire government works for multinational corporations, not the people living here.

There is nothing “democratic” about the US government. Between gerrymandering and the Constitutionally architected 2 Senators per state, the US is very much ruled by the minority.

And yet when you need free money for elder or disabled care, you get to call my girlfriend and she has to personally walk you through managing the right documents and getting all the info you need to get literally thousands of tax funded dollars a month until you die.

Where the fuck is facebook's phone number?

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#89

Earlier quoted context omitted.

It's not about private companies. I have an account at a private bank and am not afraid of something like this happening at all. Because to the bank I'm not just an abstract "username and password": the account is tied to my real world identity, so in the last resort I'll prove to the bank that I'm me using state provided means. I'm getting more and more convinced that online accounts important to people's livelihood…

The bank doesn’t do that for you. The bank does that because regulators require them to as a condition of being in the banking business.

[deleted]

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#90

Yikes! Clearly this is post of a bigger scam with that “Verification“ message. Wild that they do nothing about it. There must be some Facebook engineers on here, so hopefully this gets some visibility.

I'm fairly sure the way they managed to claim ownership in the first place was by 'claiming the page for their business', because no business account was associated with the page.

In my case there was no 'business manager' associated with the page because it was a community page. But it's not a stretch of the imagination to imagine there are many 'business' pages out there, which are still managed via a personal account only, and can be 'plucked away' from their owners by a scammer the same way!

I would have thought Facebook would at least have some sort of semi-automated "dispute" process for when someone claims your page at the very least!

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