Live data from Hacker News

Google requiring all ‘G Suite legacy free edition’ users to start paying

9to5google.com

491–500 of 1001 posts

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#491
post #394
post #282

I've got multiple domains on "G Suite legacy" which the admin console claims have been around since March of 2013. Given the article references December 6, 2012 as the date they stopped offering this I'm wondering if I somehow have a different product that wasn't sunset? The name is exactly what's referenced in this article, but I've received no notice, and I don't see any warnings on admin.google.com for these accou…

I'm pretty sure the date shown in admin.google.com is incorrect. For me it also shows March 2013, but in reality I've had it since 2010 - and I've got e-mails still in my inbox to prove it. The more disturbing part is that I, like you, haven't received any notice from Google themselves.

I also don’t see a notice on the admin panel, but others in the comments here seem to suggest they do. So…yet another layer of confusion.

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#492
post #454

Earlier quoted context omitted.

I dug into this with support and the docs. When you cancel workspace, the accounts remain active but lose access to just the workspace features (gmail, drive, docs, calendar etc). The accounts will remain the same for things like google play, youtube etc and you won't lose access to any purchases. The biggest impact I can see, other than the headache of migration, is that former GFYD email address can NEVER be used f…

> The biggest impact I can see, other than the headache of migration, is that former GFYD email address can NEVER be used for docs, drive etc, even on the same terms as a free personal account. If the legacy product is the same as the paid product, you may want to rename your accounts/switch domains before you close the workspace. Then there wouldn't be a naming conflict.

Switching domains is one of those features that was not available on the free account.

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#494

Earlier quoted context omitted.

You're complaining that a service you use all the time for a decade for free now might cost the equivalent of a cup of coffee per month? I'm all about Google being evil and all that, but spending valuable aggression on this seems a bit excessive.. The Google Takeout system gives you all of your email in a format you might be able to import into another system?

> The loss of Youtube purchases; android play purchases, etc. is going to hurt It's basically blackmail: pay the new monthly fee which you didn't agree to when you signed up, or lose access to everything you've already paid for.

"paid for"?

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#495

Earlier quoted context omitted.

> The loss of Youtube purchases; android play purchases, etc. is going to hurt It's basically blackmail: pay the new monthly fee which you didn't agree to when you signed up, or lose access to everything you've already paid for.

"paid for"?

The paid Android apps, YouTube purchases, etc which the parent commenter bought using his account. If it was just email hosting (the GSuite service itself), it wouldn't be such a big deal.

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#496

Earlier quoted context omitted.

> The loss of Youtube purchases; android play purchases, etc. is going to hurt It's basically blackmail: pay the new monthly fee which you didn't agree to when you signed up, or lose access to everything you've already paid for.

"paid for"?

[deleted]

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#497

FML. Does anyone have a good tool to extract emails from Google Apps? I literally only use Apps for custom domain email and a placeholder static website. It's certainly not worth $72 a year for it. I saw that someone had posted that iCloud supports custom email domains so I suppose that's an option but now need to figure a way to migrate from Google to iCloud. Found this: https://support.apple.com/en-us/HT212514 One…

Imapsync maybe? I haven't personally used it, though I did previously buy it thinking it would download to local machine -- it transfers between accounts using IMAP which wasn't my intent but sounds like it is yours.

https://imapsync.lamiral.info/

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#498
post #452

Earlier quoted context omitted.

The long-tail isn't being considered here IMO. Dyn.com (nee DynDNS, in the dialup days) was bought out by Oracle, my nearly 20 year old lifetime VIP account will be terminated in May despite using a few thousand requests per month and in the past highly recommending their extortionately priced but rather excellent global load balancer and enterprise anycast services (to the tune of thousands of dollars per month). Li…

Identical situations, VIP dyndns, all Nexus phones, 3 Pixels and google apps. On the plus side, I can't think of any other free service I use. (Damn, just remembered I use the hobbyist license for fusion360, they are slowly crippling that but not a big bang). What are you going to do for DNS? I just got static DNS for home so I guess I could host my own DNS but the custom gapps domain mail will be a hassle. Maybe jus…

So I own the domains, I can register them for 10 years at a time with ICANN, with that I can switch providers at will. Most of the reputable domain registrars have been around for the past 20 years and offer free basic DNS hosting... All I need is a MX record.

Next step is buying IP space, that's a lot more expensive with the yearly AS fees, I'm not sure I can afford that, and ARIN/RIPE seem just as bad as the [PS]aaS cartel where if you don't pay up your IP space gets re-sold.

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#499

I'm definitely getting screwed over by this. I've hosted close friend's and family's email for a decade now on an old G Apps instance. We only ever used it for email on a custom domain. It was most useful because I could reset passwords for them if they forgot it. Now I'm going to have to figure out what to do. Microsoft's Family offering is way better (not saying much considering Google doesn't have one). Right now…

You're complaining that a service you use all the time for a decade for free now might cost the equivalent of a cup of coffee per month? I'm all about Google being evil and all that, but spending valuable aggression on this seems a bit excessive.. The Google Takeout system gives you all of your email in a format you might be able to import into another system?

> You're complaining that a service you use all the time for a decade for free now might cost the equivalent of a cup of coffee per month?

It’s easy to paint customers as frightful moaners, but that’s a surefire way to lose customers, or at least alienate them. Google’s Reader debacle comes to mind.

In particular, the short notice period (3 months + 2 months grace) for something people have been using for a decade is jarring.

And these were the earliest customers of Google Apps for your Domain, and created a lot of positive word of mouth publicity for Google.

Ultimately, it’s not about right and wrong, it’s about how you make customers feel, and Google institutionally doesn’t know how to make ordinary customers feel great when things go wrong. It’s an institutional issue. (Exception: if you’ve got enterprise support for GCP. Then you get a lot of engagement.)

By the same token, people have been using free Gmail accounts for a while now. What do you think the perception will be if Google asked them to pony up $60 a year with 5 months’ notice?

Re: Google requiring all ‘G Suite legacy free edition’ users to start paying

#500

Earlier quoted context omitted.

You're complaining that a service you use all the time for a decade for free now might cost the equivalent of a cup of coffee per month? I'm all about Google being evil and all that, but spending valuable aggression on this seems a bit excessive.. The Google Takeout system gives you all of your email in a format you might be able to import into another system?

> The loss of Youtube purchases; android play purchases, etc. is going to hurt It's basically blackmail: pay the new monthly fee which you didn't agree to when you signed up, or lose access to everything you've already paid for.

I mean, I’m annoyed sure but I’ve gotten over a decade of free service. When I saw the announcement for a half second considered setting up an email server again then remembered what a massive pain in the ass that use to be and just going to pay the fee
Post reply on HN