I would question the author's casual belief that a so-called "righteous" attitude , where one has decided that they have more wisdom on a particular topic than some other particular group of people, necessarily means they therefore lose all their empathy for that group. This is a huge leap and I personally don't believe there is any such necessity: > Viewing ourselves as “good,” in fact we become grievously toxic, li…
I can be sympathetic without really empathising with someone, and I can have empathy with someone without being sympathetic. Empathy uses more energy.
Ingroups tend to avoid empathy with outgroups because that weakens the separateness between people, and ingroups try to strengthen ingroup sympathy. Pity is a form of sympathy.
Sympathy: "I feel bad for you"
Empathy: "I understand you"
Often an ingroup member will not understand an outgroup member but can sympathize with their troubles or feel pity for them. Sympathy doesn't cost as much as empathy. Empathy challenges one's ingroup cohesion.