111–120 of 171 posts
Earlier quoted context omitted.
Haha, what is that screen?! "We didn't keep our part of the contract, but we are charging you anyway"? How on earth did that make it all the way into the app.
https://libredd.it/img/g1o5jeeok8681.jpg You weren't kidding. Fraud doesn't get more blatant than this
Meanwhile trending on Reddit: https://www.reddit.com/r/assholedesign/comments/rj0a19/made_... > Bill's Kitchen couldn't complete your order and has to cancel. We're sorry we couldn't complete your order this time but thanks for continuing to support restaurants. > You'll still be charged Commenters are saying this is flat-out illegal and OP should contact their bank.
If you contact the bank or a card company for a chargeback they will likely block you on Uber. Which might be PIA when traveling. All hail monopolies.
They said no such vulnerability existed. I sent them video. They said I must have been doctoring the video because they couldn't reproduce it. They then banned me.
This was in 2015.
They were then sued because the vulnerability apparently identified someone's affair[0].
I sent my email exchange with Uber to the attorney who sued Uber, letting them know that they were aware of the bug two years prior. You know, because no good deed goes unpunished.
I get by just fine on Lyft these days.
---
The main downsides are that restaurant websites can't always be trusted for secure payments, and there are fewer options now that UE had taken over deliveries.
Earlier quoted context omitted.
I'll share my less dramatic experience, on the off chance others have seen the same: Every few weeks I get an email from Uber Eats with a generous-looking promotional code, to the tune of 25% off. If I line up an order on the website and enter the promotional code, no discount appears on the order. If I refresh the page and re-enter the code, it tells me That code has already been used . This has happened to me 3 tim…
I have a coupon code that keeps showing up in my email for something like $20 off from Uber Eats. I usually use Doordash, so I don't end up using it. Eventually they send an email warning that the coupon is going to expire soon, don't let it go to waste, etc. I don't care, so it expires. Then two days later, I get another coupon code for the same offer, and the same set of emails repeat. This has repeated at least si…
There is currently a thread on Reddit where hundreds are reporting having their orders cancelled but still being charged. https://www.reddit.com/r/assholedesign/comments/rj0a19/made_... A similar thing happened to me. I still have an email that says "your order was cancelled but we'll refund you in 3 weeks". Three weeks later I still had no refund but since so much time had passed, their support refused to consider m…
Earlier quoted context omitted.
Risk being banned from a service that stole your money and refused to give it back? You chargeback and move on with your life.
I thought chargebacks also result in bans typically? If anything, I'd expect CFPB arbitration to be less likely to result in a megacorp ban than a chargeback. But I don't have any first or second-hand experience.
This isn’t a complex calculus. Don’t do business with companies that steal from you, especially when they get upset that you took your money back.
Earlier quoted context omitted.
Yeah, this is a slam-dunk chargeback; the user has documented the disparity and documented their attempt at going through the businesses’ preferred channel. Assuming that what’s presented is true, of course. I guess chargebacks are less of a thing in the UK?
Chargeback is exactly what I'm going for, but need to wait until the payment settles (couple of days) and then I can start the dispute process (called my credit card provider right after I realised UberEats is not willing to refund), which with my credit card provider is the following: - Hold the phone for 40 minutes - Explain the situation - Wait for a paper letter on the post that includes an empty printed form wit…
Earlier quoted context omitted.
at a certain point you have to take responsibility for your actions and the impact it has on the world. Sure, if you don't do it somebody else will. But what matters is that you weren't the one who did it and dirtied your hands. Yes, the CEO/management are responsible for the overall direction and tactics used by the business but the engineers are also complicit since without them the plan isn't executed.
1. I can't imagine a scenario where someone asks me to implement the message in question and I reply "I won't do it and if you insist I quit." 2. I believe the components on the screen ("You will still be charged" and the actual message) have been designed independently. Of course in the end there was someone somewhere who decided to combine them in the logic of the app. Normally I'd tend to believe it was a mistake,…
I guess this is your choice but I find it unethical. If you're a good engineer at Uber chances are 100% you can get a job at any other high-paying organization, so why choose to participate in this scheme?
Earlier quoted context omitted.
I have a coupon code that keeps showing up in my email for something like $20 off from Uber Eats. I usually use Doordash, so I don't end up using it. Eventually they send an email warning that the coupon is going to expire soon, don't let it go to waste, etc. I don't care, so it expires. Then two days later, I get another coupon code for the same offer, and the same set of emails repeat. This has repeated at least si…
Sort of unrelated, but I had a similar email issue after I moved between states earlier this year. Submitted a request for a quote from a moving company, and included the specific date of move in the request. They called me, gave me a quote, but I opted to go with someone else. Moving date came and went, we got settled in, and about a week later the emails came in. I would get one email per day informing me that they…
I realize that maybe the person was forced to do it by their boss, and people hate being ghosted, but it was so far out of my idea of social norms that I didn't want to talk to them even more.
If they're not taking the hint after 10 calls with no response, what are they thinking? How far will it escalate?
If I was just busy for a few days and wasn't ghosting them, what do they think they've accomplished?