Earlier quoted context omitted.
Not sure if I'm the only one, but I start writing code like this quite often. At first it's "comment only" to describe what I'm trying to achieve and then I'm adding functional code in/around it. I find that really helpful, although some might say there's some "comment bloat" in the end, as I often keep the comments, too.
That’s called BDD, isn’t it? :-)
Are 14 people really looking at that product? (2020)
161–170 of 183 posts
Re: Are 14 people really looking at that product? (2020)
#162Earlier quoted context omitted.
On top of validation and urgency that are negative, you have also a true sense of popularity that indicates that the product works, has good reputation, fits a common purpose or is priced correctly. Crowd selection isn't negative, in fact without it we d just be picking fruit at random in the forest with a good chance of dying of poisonning, instead of chatting online... on a popular forum we think like minded people…
Crowd selection lead to Hitler, Jan 6th, COVID denial, Jonestown, etc.. Just because everyone believes the world is flat doesn't make it so.
At least in school in France we now learn not to blame ONLY the little guy voting out of despair, but also the unfair winners of WWI. Without that crowd deciding together to do something, anything, where would Germany be today ? Hard to be optimistic in 1933. And it drove the WWII winners into building a better post-war reparation program, not only explained by the communist scarecrow but also the lessons of the inception of WWII in Germany: revenge against abject humiliation.
Re: Are 14 people really looking at that product? (2020)
#163Earlier quoted context omitted.
This is very likely, and any kind of popularity information helps making decisions. In fact I mostly buy steam games in the popular section to sort out the trash. Each time I choose a niche unfeatured thing it turns out to be random trash nobody wanted... unsurprisingly. Why do you think your brain wouldnt rank a product with 500 views right now above a product with 3, or be wrong about such ranking ? I think it help…
Even if we assume for a minute that this information isn't being faked (which it very often probably is - see other thread) I think there are nuances there. Looking at something and actually buying it are different. If we really wanted to help the customer decide we might want to also show the number of customers that returned the item. Or wait: allow reviews of them ;) Would it help anyone to see that "200 people ar…
Re: Are 14 people really looking at that product? (2020)
#164Earlier quoted context omitted.
I will give you a tip. * search hotel at booking.com * find that hotel at google * call them directly, by actual phone You will get a lower price always. Of course, you need to actually manually call them, which people don't want to do; but it always worked for me.
This might work in the US, but the rest 80% of the world... I am aware of booking's dirty tools to make you feel you have to book NOW! However, after around 100+ booking.com booking all around the world (including small villages in Amazonia or Laos) I am eternally grateful that for that extra 1$/night or so I get instant support with whatever probleem I had.
When speaking Vietnamese, you get an extra discount.
Re: Are 14 people really looking at that product? (2020)
#165Re: Are 14 people really looking at that product? (2020)
#166Earlier quoted context omitted.
yes, loyalty just reduces the cost per click, but the math is the same, so they buy 100 people instead of 10 people with one reservation, but the game is the same. EDIT: also think about how many times people book per year, maybe 4-5 times in the upper quantiles? so if booking pays 3$ for you, it will take a couple of months until your next booking so they can reinvest your 15% commission to buy other people.
A a freelance consultant, Pre COVID I was easily booking 50 times/year
Re: Are 14 people really looking at that product? (2020)
#167Earlier quoted context omitted.
Not sure what illegal consumer practice are you talking about. Reading through the points from the page you posted - I think internally only actions related to that were basically to add more info (e.g. popup/hover or just "on our site") to clarify to people that same as every other marketplace on the Internet ... cough Amazon cough ... Things we show are just things we know about and have in our "inventory". And act…
> Not sure what illegal consumer practice are you talking about. > I was part of "Consumer Psychology Team" at Booking.com for years. That team was/is one way or another involved in pretty much every functionality you mentioned You were part of a team that cooked up new ways to harm consumers. Playing the same word games here too is a bit tasteless. When your company is forced to "align practices presenting offers an…
Though as long as someone doing that is impacting only that person - I don't mind.
However, I would appreciate if you didn't follow taking those bits and pieces you've selected. And then taking them out of context that I've said/wrote them in - re-combining them in ways that would bias others reading just your "curated" version.
Re: Are 14 people really looking at that product? (2020)
#168Earlier quoted context omitted.
Naively without thinking about it. Session Id, setInterval sending a ping every few seconds, clear the id if the ping fails to arrive. Smooth it by taking an average or sum over anywhere between a few minutes to a few days, depending on what you're selling. Some things take more thought and as such those numbers can be quite a bit higher. There's no need to put any more thought in than that. It's a single design elem…
If you have real time analytics, you probably have a way to count visits to that page in the last X minutes. If I was a visitor, that number would be good enough for me. If the site also made it clear that it was not an exact number, it would of course be even better ("10 to 20" or similar)
Though for really big websites - with millions of users making requests to 1000s of web/api servers spread across DCs in different continents ... It's indeed a variant of what you said.
Analytics can give you confidence to say that X percentile of people spend at least Z seconds/minutes on given page. So you can use initial request + TTL value of Z.
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PS All of the above is at least order of magnitude (if not even bigger) more complex when your page is not simply one physical product, and instead you've got "product x between Start and End dates" since that's millions of products x millions of combinations.
Re: Are 14 people really looking at that product? (2020)
#169Earlier quoted context omitted.
What country is that, if you don't mind saying? I'd love to cite that example when friends who work in marketing start to babble about "cool tricks" they can do next time.
I'm not sure where the rules come from (law, business association regulation etc), but here are a couple of links for the UK. https://www.lawdonut.co.uk/business/marketing-and-selling/co... https://www.lewissilkin.com/-/media/files/main/insights/cmi/... You'll find similar rules in many European countries, though most won't be available in English. This document is, for Denmark: https://www.consumerombudsman.dk/media…
Re: Are 14 people really looking at that product? (2020)
#170Earlier quoted context omitted.
> In the end I wrote many of that stuff my own with real data If you implemented the "looking at" functionality, are you keeping a connection open to the client (say, via WS) to determine if they are still looking as in keeping the tab open (or opencv with camera access to see that they are "actually" looking hehe), or are you just looking a few minutes back instead of hours? How would one honestly implement this fea…
I didn't. I don't think this feature would reflect reality at all, or rather reality wouldn't sell. I have a few hundred products and a few hundred daily visitors, so I am far from big enough to get some relevant numbers there :) I would go for the minutes if I were big enough, or maybe a 1 hour time frame. However I opted for other signals that better reflect reality like 'bought X times in the last X days' or 'prod…
Generally going from those towards the "X other people are considering it", and even further towards "only X left" (on their own, and especially both in combination) puts you more towards different effect of "scarcity". And that's what seems to be more polarizing with people.
Besides majority of people not noticing/caring/etc ("bell curve"). Two opposite camps are where one is really not liking it (especially when they think it's not real and just fake scarcity) and vocal about it. Meanwhile on the other end are people finding it valuable info to know, and they tend to be much less vocal. (Which, yeah - is actually same with just about everything else)
Those that find it valuable seem to be people that want specific things. Not just specific apartment/hotel, but also think of cases like parents with school age kids being limited to specific dates due to school holidays or things of that nature.