Live data from Hacker News

Tell HN: Lost then regained access to Google account, with correct credentials

news.ycombinator.com

41–50 of 151 posts

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#42
post #31

I perform a periodical backup of all my Google data with https://takeout.google.com/ if the sh*t would ever hit the fan.

Is there a good way to automate this?

Google takeout offers build in automation, you can set it to run every X months automatically.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#44
post #41

I wonder if you could sue google to get back your data. They have your data and they are effectively arbitrarily deciding you can't access them anymore.

They are too powerful. Nobody stands a chance against their infinite budget and top lawyers.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#45
post #24
post #18

You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )

> If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product And then the hosting company has a fire in their datacenter and there’s someone on HN saying it’s still your fault because you needed to do backups as well. And then you have a backup issue and there’s someone on HN saying it’s still your fault for some other reason. https://…

There is always someone on HN willing to blame the victim and excuse, or at least shrug at, the bad behaviour of trillion dollar tech companies.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#46

This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…

[deleted]

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#47
post #18

You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )

"Catastrophic” hack on email provider destroys almost two decades of data:

https://news.ycombinator.com/item?id=19146110

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#48

This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…

Yup lost my phone for a few months until my provider deleted my number and moved it on to some one else, now I am locked out of my paypal. I tried to find a pay as you go sim where the number doesn't expire and I would use that exclusively for 2FA but such a sim does not exist in the UK, most expire after 3 months the longest is 6 months. Now I know this is an issue but it doesn't seem like there is anything I can do…

I’ve moved my mobile number to voip using https://www.aa.net.uk/voice-and-mobile/number-porting/mobile... and receive all text messages via mail. Use it for call forwarding when I’m abroad to avoid roaming charges, also sim swap attack seems less possible?

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#49
post #24
post #18

You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )

> If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product And then the hosting company has a fire in their datacenter and there’s someone on HN saying it’s still your fault because you needed to do backups as well. And then you have a backup issue and there’s someone on HN saying it’s still your fault for some other reason. https://…

You appear to be suggesting that because other HN comments (arguing different things, no less!) exist that zevv is wrong. That isn't a very powerful argument.

I have some sympathy for both sides of the debate, but fact is that if your emails are important to you, using a free service from a rather unreliable company like Google is the lazy choice. One of the main reasons it is free is because you get no support if something goes wrong.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#50
This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.
Post reply on HN