They have your data and they are effectively arbitrarily deciding you can't access them anymore.
Tell HN: Lost then regained access to Google account, with correct credentials
41–50 of 151 posts
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#42Re: Tell HN: Lost then regained access to Google account, with correct credentials
#43Could it be some autofill or other cached information jacking with the form input?
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#44I wonder if you could sue google to get back your data. They have your data and they are effectively arbitrarily deciding you can't access them anymore.
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#45You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )
> If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product And then the hosting company has a fire in their datacenter and there’s someone on HN saying it’s still your fault because you needed to do backups as well. And then you have a backup issue and there’s someone on HN saying it’s still your fault for some other reason. https://…
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#46This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#47You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#48This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…
Yup lost my phone for a few months until my provider deleted my number and moved it on to some one else, now I am locked out of my paypal. I tried to find a pay as you go sim where the number doesn't expire and I would use that exclusively for 2FA but such a sim does not exist in the UK, most expire after 3 months the longest is 6 months. Now I know this is an issue but it doesn't seem like there is anything I can do…
Re: Tell HN: Lost then regained access to Google account, with correct credentials
#49You get what you pay for. (Sorry for the obviously totally useless comment that is not helpful in any way. But seriously: I've seen this happen to a number of people, and you're just out of luck - computer says no. If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product )
> If you value your digital history, host your mail and file at a party where you pay for the service - that makes you a customer not a product And then the hosting company has a fire in their datacenter and there’s someone on HN saying it’s still your fault because you needed to do backups as well. And then you have a backup issue and there’s someone on HN saying it’s still your fault for some other reason. https://…
I have some sympathy for both sides of the debate, but fact is that if your emails are important to you, using a free service from a rather unreliable company like Google is the lazy choice. One of the main reasons it is free is because you get no support if something goes wrong.