> So what do product designers have against knobs? Several things. ... Then the piece omits the two overwhelmingly important reasons: cost and reliability. Knobs definitely are much better to use, but things with moving parts that stick out from the surface are not as reliable in population terms. Most people never have trouble, but that quintile that gives their stuff a hard time costs manufacturers a lot.
> Then the piece omits the two overwhelmingly important reasons: cost and reliability. Plus that not all industrial designers can create great designs. Often times when I look at e.g. my Bosch electric cooktop I can only imagine its awful touch panel was an afterthought in the design process. It's so bad, awkward and hard to use, it makes me feel sorry for those who created this thing. And for all its users just as w…
The entertainment system, or a phone? Not safety critical, no need to provide real-time interaction. Cost dominates.