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Tesla ranks almost dead-last on Consumer Reports reliability list

sfgate.com

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Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#71
I am sorry but this is incredibly misleading. Just because there are a few cosmetic issues in manufacturing doesn't mean it is not a reliable vehicle. I own two, Model Y and Model 3, and they are the best and most reliable vehicles I have ever owned.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#72
post #68

Earlier quoted context omitted.

"SUV" is a marketting term that came into common use in the 80's in America. There is no commonly agreed-upon definition of an SUV, and usage of the term varies between countries. Thus, it is "a loose term that traditionally covers a broad range of vehicles with four-wheel drive." As such I am happy to claim, given there is no formal definition of what is and what isnt an SUV; that they dont exist at all, if only wis…

What do you mean by out of date then? They're the best selling form-factor in many countries aren't they? And it's not a US thing - the Germans, French, and British are also more and more switching their focus to the SUV form-factor.

> They're the best selling form-factor in many countries aren't they?

Even allowing for the massive definition creep that basically every car where the bonnet / windscreen angle is shallow being an SUV. No - around 30% would be my best guess.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#73
post #49

Earlier quoted context omitted.

Please say more about the "charging options for non-Tesla EVs suck." Is that all about superchargers or is there more to it?

If you have a non-Tesla EV you’re really reliant on finding some wall to plug in to. If you are just driving around town, cool you’re good to go and you just go home. If you’re taking a trip for a few hours then you need to charge and that’s where you run into trouble. With Tesla there’s all the Superchargers so that few hour trip is fine with a quick 20 minute charge. For other EVs it’s a few hours at best. This wil…

> For other EVs it’s a few hours at best.

Absolutely not true. This is one of those things Tesla diehards keep repeating as if it was 2015 still. You have commercial super-chargers widely available already that can charge a car 80% in 20 minutes: https://youtu.be/ZgeZikh88Wc?t=776

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#74
post #73
post #49

Earlier quoted context omitted.

If you have a non-Tesla EV you’re really reliant on finding some wall to plug in to. If you are just driving around town, cool you’re good to go and you just go home. If you’re taking a trip for a few hours then you need to charge and that’s where you run into trouble. With Tesla there’s all the Superchargers so that few hour trip is fine with a quick 20 minute charge. For other EVs it’s a few hours at best. This wil…

> For other EVs it’s a few hours at best. Absolutely not true. This is one of those things Tesla diehards keep repeating as if it was 2015 still. You have commercial super-chargers widely available already that can charge a car 80% in 20 minutes: https://youtu.be/ZgeZikh88Wc?t=776

I’ll check that out but as an EV owner over the course of a few years even the Supercharger network isn’t widespread enough. So I’m not ready to buy that there is an alternative that’s as good as that network already. This looks more like the “see you can drive from LA to NYC” road-trip stuff from the early Tesla days.

Things will expand for sure and I’m happy about it, but this looks like marketing to me.

You own and drive an EV I take it? What’s your experience been like?

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#75
post #72

Earlier quoted context omitted.

What do you mean by out of date then? They're the best selling form-factor in many countries aren't they? And it's not a US thing - the Germans, French, and British are also more and more switching their focus to the SUV form-factor.

> They're the best selling form-factor in many countries aren't they? Even allowing for the massive definition creep that basically every car where the bonnet / windscreen angle is shallow being an SUV. No - around 30% would be my best guess.

I think for definition what people really care about in practice, even if they don't know it, is it a car they have to crouch down into, or can they simply sit into it. Most people don't like those flat cars that you stoop down into anymore.

I think Ford, that massive iconic US car brand, have discontinued all sedans in the US now, since they're so unpopular.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#76
post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Please say more about the "charging options for non-Tesla EVs suck." Is that all about superchargers or is there more to it?

Here's an example of my crappy charging experience.

I live in a large town, population about 60K, and the ChargePoint app shows these options near me right now. This includes ALL charging networks, but only J1772 plugs that fit my car:

16 "public" ports are in the area:

- 4 are actually inside an apartment complex

- 2 are at Whole Foods, but I know 1 has been broken for years.

- 2 are BEHIND car dealerships. That's not really public.

- 3 are at someone's house?

- 2 are at the gym, but 1 has been broken for years.

- 2 are at a high school. I don't spend time there.

- 1 is at the library, and it's always occupied or broken.

If I expand the search to other places I shop:

- 2 ports are at the mall, but 1 of them is broken, and because they're close to the entrance, they're often ICEd.

Thankfully, I drive a PHEV so I can charge at home overnight, and burn gas for long distances. To date, 75% of this car's miles were electric.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#77

I am sorry but this is incredibly misleading. Just because there are a few cosmetic issues in manufacturing doesn't mean it is not a reliable vehicle. I own two, Model Y and Model 3, and they are the best and most reliable vehicles I have ever owned.

Your sample size is 2. Their sample size is 369,000.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#78
post #50
post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

I sold my 2020 Model X because of the half shafts (wtf are those) issue. It’s a complete design flaw and it’ll never stop degrading and requiring a new repair. Even had that confirmed by the service center. Newest Model X design supposedly fixes that. Maybe Tesla will get sued over it idk. With the pandemic the prices for used Tesla’s is through the stratosphere and although I sold too early I drove the MX for 9 mont…

Half-shafts exist on (almost) every vehicle. They’re also called CV-Axles, essentially they allow independent suspension travel with wheels, traditional axles are stiff and carry wheel movement to the opposite side.

I have a ‘99 Isuzu Rodeo that I spent a weekend replacing a half-shaft two years ago.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#79

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

why are do they have such high consumer satisfaction ratings?

Could be that the car is so good in so many other ways that people are willing to put up with a lot more minor problems. Things like the infamous misaligned panels might be annoying visually, but it doesn't affect your ability to drive the car.

Or it could be that the problems only really show up after a few years and most people voting up the Tesla are driving cars less than, say 3-5 years old.

Beyond that it seems to be one extremely unreliable model really dragging down the overall score. If all the other models are OK on reliability and great in every other respect then that can also explain the discrepancy.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#80
post #73
post #49

Earlier quoted context omitted.

If you have a non-Tesla EV you’re really reliant on finding some wall to plug in to. If you are just driving around town, cool you’re good to go and you just go home. If you’re taking a trip for a few hours then you need to charge and that’s where you run into trouble. With Tesla there’s all the Superchargers so that few hour trip is fine with a quick 20 minute charge. For other EVs it’s a few hours at best. This wil…

> For other EVs it’s a few hours at best. Absolutely not true. This is one of those things Tesla diehards keep repeating as if it was 2015 still. You have commercial super-chargers widely available already that can charge a car 80% in 20 minutes: https://youtu.be/ZgeZikh88Wc?t=776

From that video, I assume you're in the UK.

In the USA, it is still 2015 basically. Everything I've seen on charging non-Tesla EVs in the USA makes it seem like its a total dumpster fire. One of the YT's I watch has experiences like this all the time: https://youtu.be/jGjUQuXozYc?t=862

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