Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Tesla ranks almost dead-last on Consumer Reports reliability list

sfgate.com

Post reply on HN
Print view View original

61–70 of 126 posts

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#61

Post by lordloki »

KennyBlanken wrote: post #28
scoopertrooper wrote: post #24

Interesting, going off the Consumers Report site, if Telsa only made the Model 3, then they'd be 11th on the list and just one point behind Mini. It just seems every other model will break apart in a stiff wind. https://www.consumerreports.org/car-reliability-owner-satisf... (You have to click on 'Tesla' to see the breakdown)

Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary…

So another interesting second level problem with this is that if the window motor or mechanism fails, you can't use the door at all. I have had window mechanisms fail and had to pop the cover off the door to get it back into place, but in this case you can't get the door open to get in there without breaking the window. So as far as I can tell if the window motor or mechanism fails, you will lose the window if you ever want to use the door again.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#62

Post by drewg123 »

ridiculous_fish wrote: post #20
drewg123 wrote: post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Please say more about the "charging options for non-Tesla EVs suck." Is that all about superchargers or is there more to it?

My impression, from watching many videos similar to this: https://youtu.be/jGjUQuXozYc, is that fast charging in the USA is incredibly flaky for non-Tesla vehicles. Chargers don't work at all, chargers don't accept payment, chargers don't handshake with cars, chargers complain of faults and don't finish charging the car, chargers don't deliver advertised charging power/speed.

I've done about 20k miles in road trips in my Tesla, and I think I've plugged in to 1 charger that didn't work at all. I've suffered degraded speed at other chargers, primarily due to them being older chargers that share capacity between 2 chargers (so my speed was halved when somebody else plugged in to the mated charger).

The worst problem I've had with Tesla chargers is the locations. Sometimes finding them is hard (the one near Dulles in Reston took me forever to find for example), sometimes getting to them is hard (chargers in malls are a nightmare around the holidays).

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#63

Post by ImPostingOnHN »

ramphastidae wrote: post #51
blitzar wrote: post #35

Earlier quoted context omitted.

> the squat, flat 'sedan' body style of all their other cars seems very out of date these days In the non american world, where "trucks" are not a daily commuter, a sedan is not out of date . Nor is a hatchback, nor is a ferrari. The family wagon, truck and hybrid truck/suv have been an out of date style for the last 50 years in the developed world.

SUVs have not been around for 50 years …

the person you are replying to never said otherwise

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#64

Post by Doxin »

waiseristy wrote: post #38
Doxin wrote: post #29

Earlier quoted context omitted.

The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?

As long as you’re not heaving against the door as you open the latch the window will retract in time. If the battery went stone cold dead, you’d have to break the glass. But you would also have to do the same thing with every single other car with frameless windows

That still sounds somewhat suboptimal, but a lot better than smashing the window 100% of the time you pull that lever for sure.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#65

Post by ramphastidae »

ImPostingOnHN wrote: post #63
ramphastidae wrote: post #51

Earlier quoted context omitted.

SUVs have not been around for 50 years …

the person you are replying to never said otherwise

Hmm, I must had misunderstood then, my bad. When they said trucks and SUVs have been out of style for 50 years … that to me implied that they were around 50 years ago (how can something that doesn’t exist go out of style? :))

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#66

Post by lotsofpulp »

orangepurple wrote: post #7
drewg123 wrote: post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

I am interested in an itemized total cost of ownership. This sounds like a pretty incredible experience for an electric car. I don't think I paid more than $140 in synthetic oil and filter changes since I purchased my gas only Toyota new 50,000 miles ago and that's my only expense so far besides gas.

Cost per mile on a Toyota, including fuel, regular maintenance, insurance, depreciation, etc is most certainly much lower than Tesla.

What I am curious about is if fuel prices flatten or become cheaper, will people still keep flicking to electric vehicles?

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#67

Post by chrisseaton »

ImPostingOnHN wrote: post #63
ramphastidae wrote: post #51

Earlier quoted context omitted.

SUVs have not been around for 50 years …

the person you are replying to never said otherwise

> suv have been an out of date style for the last 50 years

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#68

Post by blitzar »

ImPostingOnHN wrote: post #63
ramphastidae wrote: post #51

Earlier quoted context omitted.

SUVs have not been around for 50 years …

the person you are replying to never said otherwise

"SUV" is a marketting term that came into common use in the 80's in America.

There is no commonly agreed-upon definition of an SUV, and usage of the term varies between countries. Thus, it is "a loose term that traditionally covers a broad range of vehicles with four-wheel drive."

As such I am happy to claim, given there is no formal definition of what is and what isnt an SUV; that they dont exist at all, if only wishing made it so.

If one wants to claim they do indeed exist - there are plenty of examples from the 1940s and 1950's. “Sport utility vehicle” appeared for the first time in 1974 in the brochure of the first-generation Cherokee. So by the measure of marketing material, they have not been around 50 years, they have been around 47 years.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#69

Post by lotsofpulp »

fifilura wrote: post #41

Pretty sure they said the same thing when Apple started producing phones. (All other similarities purely coincidental).

Reliability for a $1k touch screen phone expected to be obviated by new technology in a couple years (back in 2007 to 2012) is of different importance than reliability for a $30k+ vehicle competing with other vehicles that do their job for 20+ years and 300k+ miles.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#70

Post by chrisseaton »

blitzar wrote: post #68
ImPostingOnHN wrote: post #63

Earlier quoted context omitted.

the person you are replying to never said otherwise

"SUV" is a marketting term that came into common use in the 80's in America. There is no commonly agreed-upon definition of an SUV, and usage of the term varies between countries. Thus, it is "a loose term that traditionally covers a broad range of vehicles with four-wheel drive." As such I am happy to claim, given there is no formal definition of what is and what isnt an SUV; that they dont exist at all, if only wis…

What do you mean by out of date then? They're the best selling form-factor in many countries aren't they?

And it's not a US thing - the Germans, French, and British are also more and more switching their focus to the SUV form-factor.

Post reply on HN