Earlier quoted context omitted.
> They said "yeah, we lose a ton of money on every user like you." Such an interesting statement. It's like they really think they can get away with offering "unlimited" storage without people taking full advantage of it. Like ISPs with their "unlimited" plans, they market that stuff and then they get mad if you actually saturate their link 24/7. I actually emailed backblaze about this years ago. I asked them if they…
> It's like they really think they can get away with offering "unlimited" storage without people taking full advantage of it. I didn't sense that they were bitter about it. But in both cases I do have some sympathy for the business. There is "unlimited" in the sense of what a regular average p50 user would consider reasonable ("every photo i've ever taken with my cellphone of my grandchild") Then there is "unlimited"…
They sell "unlimited". That's what their marketing always promises. Nowhere does it say "unlimited, but only if you're a normal everyday 50th percentile person". They always say it's "unlimited".
So they should absolutely be obligated to keep their promise and deliver unlimited service to even the 99.9999th percentile users. That's what they sold consumers, that's what consumers should get.