111–120 of 224 posts
Earlier quoted context omitted.
Banks make no money from retail customers as it is, they certainly aren't going to be reopening branches any time soon.
That's where effective legislation and regulation can play a role. It's not as if other parts of the same bank aren't making money hand over fist.
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Go and look up the concept of money mules. Fraudsters don't need to setup bank accounts, they either buy bank accounts off people for £50, or convince people to move the money on their behalf by claiming they're doing an "accounting" job that involves large money movements, and the mule will get paid a percentage. Most people don't realise what these accounts are used for, or just don't care because they're paid enou…
You see ads on instagram offering to buy or borrow your bank account for £50... and when they're used for muling guess who it is that gets their account banned and then a CIFAS marker ensuring they can't bank anywhere else? The desperate kid who needed the money, not the actual criminals behind it.
I had a long argument with HSBC UK Security a few years ago where I was completely unable to get the to understand they were putting their customers at risk. In the event that something looked strange on your account the 'HSBC Fraud Department' would text you and ask them to call you on a phone number. A phone number that didn't appear anywhere on their website. "We don't want it public. OK,well at least put it on a…
I had a long argument with HSBC UK Security a few years ago where I was completely unable to get the to understand they were putting their customers at risk. In the event that something looked strange on your account the 'HSBC Fraud Department' would text you and ask them to call you on a phone number. A phone number that didn't appear anywhere on their website. "We don't want it public. OK,well at least put it on a…
https://www.moneysavingexpert.com/news/2021/09/stop--hang-up...
I mentioned to a fewer older family members and they were all for a simple number to call.
Earlier quoted context omitted.
From TFA: > While security experts and senior bankers said many fraud attacks could be traced overseas - including from India and West Africa - Britain is also increasingly exporting attacks. > ... > "It's popular to say the fraud threat is imported into the UK, and I don't think that bears analysis," said NECC's Reed. "There is a significant UK nexus to a lot of fraud, our operational experience is showing that."
From personal experience working on this problem I would strongly agree with idea that a lot of bank fraud is home grown. The police in the UK have a very poor track record of actually dealing with bank fraud. The nature of the crime, and way UK policing works, means there's a significant number of disincentives to actually investigating bank fraud. Two of the biggest showstoppers is location/jurisdiction and trainin…
a few weeks ago my car was hit and the driver just drove off without stopping to give details (hit and run) the incident was caught on my dashcam inc car reg plate and faces.
After informing the police on 101 - they said sorry they do not investigate hit and run anymore unless a serious injury has occured - no resources available
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Well yeah.. but again, the number could also be in the footer of the banks website. People usually get scammed when they have the card with them... when they lose the card, they're the one actively looking for a phone number, and not presented with one from a scammer.
- "Sir, I'm calling you because I found your card, I called your bank, and they gave me your number. They told me you should report the card as lost in case it's been used fraudulently with the phone number that is written at the back of the card" - "Can you send me back the card?" - "I'm in a train, I won't be able to do that for a while. You should really call" - "But I don't have the number" - "I can read it to yo…
I had a long argument with HSBC UK Security a few years ago where I was completely unable to get the to understand they were putting their customers at risk. In the event that something looked strange on your account the 'HSBC Fraud Department' would text you and ask them to call you on a phone number. A phone number that didn't appear anywhere on their website. "We don't want it public. OK,well at least put it on a…
US credit card companies aren't any better. I recently had a similar "fraud alert." The company ditched travel notices in 2016 claiming their AI was good enough to replace it. A few weeks after traveling I had a very small purchase flagged (under $20 at a place like Target). When I called the number they asked me for my complete credit card number, social security number, they didn't know my phone number or email and…
I believe some banks even skip the call entirely, and just prompt you to call the number on the card.
You can imagine the conversation at the bank as they repeatedly refused to entertain her explanation, let alone wire the money.
No one should keep big chunks of cash just in accounts.
Everyone should be well aware by now of the scams.
Earlier quoted context omitted.
- "Sir, I'm calling you because I found your card, I called your bank, and they gave me your number. They told me you should report the card as lost in case it's been used fraudulently with the phone number that is written at the back of the card" - "Can you send me back the card?" - "I'm in a train, I won't be able to do that for a while. You should really call" - "But I don't have the number" - "I can read it to yo…
Red flag number 1 - my bank wouldn't give someone random my telephone number. That would be illegal.
That my bank insists on using essentially now public information now to verify (and refuses to use anything else, even after being repeatedly asked!) is also infuriating. Last 4 of SSN and DOB? Really?