The article is discussing the media and government being intentionally vague or even misinformative because they don't trust the public, but it backfires and causes more distrust. The flip side that wasn't discussed is the belittling and censoring of voices that were skeptical of the narratives, which engendered even more distrust. Their strategy of information control backfired, and they doubled down. Now we've got…
In my opinion the biggest example of this was the poor mask guidance early on in the pandemic that was subsequently reversed. Zeynep Tufekci had a very good piece in the NYT on this: https://www.nytimes.com/2020/03/17/opinion/coronavirus-face-... The real fear was that there would be a run on masks by the public, making them unavailable for hospital use. Also, at the time, there wasn't clear evidence of the effective…
I don't know anyone who defended that at the time or now. On the other hand, I don't know anyone who thought masks wouldn't work well either. Everyone I knew ignored that.