191–200 of 515 posts
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> all apps that allow for account creation must also allow users to initiate deletion of their account from within the app No, that doesn't seem true.
What bank lets you create an account just from the app? … Okay, the digital-only ones, maybe. But virtually all other banks I've used make you go to a branch.
Wonder if this can be used to unsubscribe from The NY Times?
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Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
Can confirm, I worked at a fintech company previously with a large number of users. They had a "deleted_at" column on the user table in the database. It's not actually deleted.
Just thinking out loud, of course cascading deletes will fail, so I guess you could avoid using true foreign keys to the user table for things which are truly related, and then you'd know what the user did but presumably no PII... Seems insanely sketchy though. Way cleaner to soft delete if you ever need to recover history, which the fintech context amongs many obviously requires
Wonder if this can be used to unsubscribe from The NY Times?
If you buy your subscription as an in-app purchase, you can cancel it easily from your phone. Say what you will about the app store and in-app purchases, but when it comes to cancelling subscriptions they've eliminated the dark patterns.
The press release sounds more flexible than the actual guidelines: Press release (emphasis mine): "all apps that allow for account creation must also allow users to _initiate_ deletion of their account from within the app." Guidelines: "If your app supports account creation, you must also offer account deletion within the app." Has anyone seen any clarification on what options might be acceptable? e.g. I'm wondering…
Why would you want to make manual work for someone who just wants their account deleted? You're possibly better off offering an option in the delete flow for them to "talk with you to see if you can work something out" versus manually processing deletion requests. Effort on those requests might recover some users which may be especially valuable if you are a subscription business. If you can't benefit from interactio…
It's not necessarily about recovering users who want to leave but rather minimizing the effort required to implement a more complex deletion flow that has a high probability of never being used by real users (in my case).
Let's say you're building a product like Slack where you have to balance company vs. individual account deletion rights. For instance, if I join an open Slack such as Kubernetes developers vs. a company slack as an employee vs. a company slack as a guest - I believe Slack doesn't differentiate and requires the company to manage data deletion requests. How are they able to do this?
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Yeah, like the inability for the user to install an app after an authoritarian government decided that their subjects should not be using it, and Apple subserviently obeyed and removed said app from the Appstore. An extremely beneficial policy for the customers, right.
You’re talking about something else. Do we expect money-making companies to be the ones to war against authoritarian regimes? Do we not also expect companies to obey the laws of the lands in which they conduct business? You can’t just say screw it to GDPR and expect to continue to be able to conduct business in the EU.
If Apple will allow third-party app stores or direct installation of applications on devices, dictatorships will lose this capability to harm Apple's customers.
But of course we all know that this policy was never intended to protect users, it was to protect Apple and their appstore monopoly, which also allows Apple to extort developers of 30% of all of their revenues by forcing them into Apple's payment services. Finally, the world has had enough of this and starts to fight back against it.
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I did the same a few years ago and it was relatively painless, however there are many people that do not like confrontation and "stonewalling" is not an easy task. NY Times understands this and preys on a specific segment of the population.
I don’t know. It’s 6 words and you don’t even have to be rude about it or get annoyed at the offers they throw at you. Then you get the confirmation email and you’re set.
This effect is real, and companies know it, and design their cancellation processes to extract extra money from people.
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This is why using the blockchain got user data is such a stupid idea. The immutability makes it impossible to redact or remove information, even if that information is encrypted. The same is true foor P2P services where there is no central accounting system. Deleting the account shouldn't be a problem if all the "account" info is stored on the device itself, so if your reviewers aren't completely incompetent I don't…
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.