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Apple requires account deletion within apps in AppStore starting January 31

developer.apple.com

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Re: Apple requires account deletion within apps in AppStore starting January 31

#91

Feels to me like public pressure is on Apple to actually justify their argument that their App Store policies are for the benefit of their customers. If that results in more policies like this that really do improve customer experiences, that's not the worst outcome.

Most of their policies are ones CONSUMERS have liked but BUSINESSES have hated. The litigation / cases / govt intervention has been on behalf of businesses not consumers. A lot of folks in the "alliance for app fairness" have just horrible billing practices. Understandably, if they can get out of the app store, they can stop you from being able to do things like delete your account or unsubscribe with a few clicks. A…

I am a consumer... I hate their policies which is why I do not consume their products

Re: Apple requires account deletion within apps in AppStore starting January 31

#92
post #83

Feels to me like public pressure is on Apple to actually justify their argument that their App Store policies are for the benefit of their customers. If that results in more policies like this that really do improve customer experiences, that's not the worst outcome.

Feels like a celebration of "Apple sticks it to the stupid app developers, hooray!" Except app developers are mostly small shops and startups. One-person operations. How would we like it if the web were forced to behave according to some governing body? It feels like some North Korean 1984 dystopia and we've all got explosive collars around our necks. It's anti-freedom, anti-American, anti-ownership, anti-Stallman. A…

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Re: Apple requires account deletion within apps in AppStore starting January 31

#93

Feels to me like public pressure is on Apple to actually justify their argument that their App Store policies are for the benefit of their customers. If that results in more policies like this that really do improve customer experiences, that's not the worst outcome.

The App Store policies were always for the benefit of customers (and Apple). These policies will keep happening because the basic incentive of Apple's business model has been unchanged since 2008.

Yeah, like the inability for the user to install an app after an authoritarian government decided that their subjects should not be using it, and Apple subserviently obeyed and removed said app from the Appstore.

An extremely beneficial policy for the customers, right.

Re: Apple requires account deletion within apps in AppStore starting January 31

#94

I remember that roughly 5 or 6 years ago, when I wanted them to delete my apple id, I had to call them. On the phone. And the guy told me, "if we delete your apple id, you will not be able to sign up with this mail again". I only realized after hanging up how little sense this makes.

This makes total sense, and good of them to warn you.

MANY people tie things like password resets to your email, not to you and may not have a retail store presence you can get to for a password reset.

He's telling you - once this email is gone, it is gone and no one, including you will get it again. That is good in the sense that no one can impersonate you, but bad if you have an "ooops" moment and want to do a password reset that needs that email.

Re: Apple requires account deletion within apps in AppStore starting January 31

#95
post #26

Earlier quoted context omitted.

It makes perfect sense, in order to prevent someone else from registering your old @icloud.com email address and impersonating you or performing password resets.

That does make sense, but I remember him talking about my gmail address. Not even sure I had an icloud email. But I could very well remember that wrong.

The point is that you don't want someone re-registering on iCloud with that gmail address because then they could impersonate you when interacting with Apple.

Re: Apple requires account deletion within apps in AppStore starting January 31

#96

What about inmutable systems? My app (using scuttlebutt) creates an 'account' but it's located as crypto keys only within the app and apple keychain. So far the apple reviewers refused to believe that it works like. It's open source, they've got the code... but still.... Same is true for anything crypto. The account as it were exists on many devices, but it's not something you as the app creator can manage. I think a…

This is why using the blockchain got user data is such a stupid idea. The immutability makes it impossible to redact or remove information, even if that information is encrypted. The same is true foor P2P services where there is no central accounting system. Deleting the account shouldn't be a problem if all the "account" info is stored on the device itself, so if your reviewers aren't completely incompetent I don't…

Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.

Re: Apple requires account deletion within apps in AppStore starting January 31

#98
post #72

Earlier quoted context omitted.

In California the New York Times still requires you to chat with a customer support person on their website. You still have to wait in queue, then wait for the person (or maybe it's a bot at this point) paste in several attempts at retaining your subscription. The law needs to be that you can cancel all recurring payments through a standard interface. It's ludicrous that my online banking account doesn't just show me…

I should be able to tell my credit card company that I'm ending a subscription, and have them be in charge of notifying the provider that the subscription has been terminated

Or just reject the payment the next time they try, that would be fine by me.

Re: Apple requires account deletion within apps in AppStore starting January 31

#99
post #72

Earlier quoted context omitted.

In California the New York Times still requires you to chat with a customer support person on their website. You still have to wait in queue, then wait for the person (or maybe it's a bot at this point) paste in several attempts at retaining your subscription. The law needs to be that you can cancel all recurring payments through a standard interface. It's ludicrous that my online banking account doesn't just show me…

I should be able to tell my credit card company that I'm ending a subscription, and have them be in charge of notifying the provider that the subscription has been terminated

I think my bank does this, when I called for another reason this week there was an option on the phone menu to stop a recurring payment.

Re: Apple requires account deletion within apps in AppStore starting January 31

#100
post #48
post #41

Earlier quoted context omitted.

I dunno. I cancelled the other day now that I no longer care about the pandemic data and it was basically just three minutes of politely stonewalling in a chat box saying “No Thanks, please cancel my subscription.” a couple of times. I live in California and would have tried cancelling online but actually couldn’t find the option. I can’t say it was difficult to cancel though once I picked a process and initiated it.…

I did the same a few years ago and it was relatively painless, however there are many people that do not like confrontation and "stonewalling" is not an easy task. NY Times understands this and preys on a specific segment of the population.

I don’t know. It’s 6 words and you don’t even have to be rude about it or get annoyed at the offers they throw at you. Then you get the confirmation email and you’re set.
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