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Hackers drain cryptocurrency accounts of thousands of Coinbase users

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Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#31

Post by q1w2 »

taylorfinley wrote: post #3

This was posted a few days ago with a much less sensational headline. Also important to note it was 6,000 users and Coinbase has made them all whole. https://news.ycombinator.com/item?id=28719786

I am unconvinced that Coinbase didn't have some sort of breach here. I don't believe they disclosed everything.

Multiple people I know with Coinbase accounts were solicited by the hackers - none of them have ever mentioned to anyone that they had a Coinbase account on any social media platform.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#32

Post by q1w2 »

Trias11 wrote: post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

This problem isn't specific to Coinbase.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#33

Post by q1w2 »

collectedparts wrote: post #4

Discussion last Friday (re: California notice): https://news.ycombinator.com/item?id=28719786

That notice is toes the line between disclosing the absolute minimum and remaining compliant.

They never deny being hacked, but never admit it either. ...and they pretend that it was likely all the users' fault.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#34

Post by MerelyMortal »

Trias11 wrote: post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

For that amount, it seems like it would be worth trying to sue Google. It may be next to impossible now if they no longer display that phone number though.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#35

Post by Semaphor »

qzw wrote: post #15
Trias11 wrote: post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

He should invoice Amazon for establishing the perverse norm where googling-for-support-contact is the only way to find such info.

Amazon.de has a callback service (or the chatbot, which I actually prefer as soon as it connects you with a human), is that not available elsewhere?

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#38

Post by GoblinSlayer »

ramesh31 wrote: post #16

If you're not running a full node on your own encrypted hardware, you shouldn't be doing anything but playing with crypto. It's almost as if the current financial system evolved over hundreds of years of hard lessons learned to have certain tradeoffs like reversible transactions that mitigate this threat for the general populace.

You wouldn't need deposit insurance if transactions were reversible.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#39

Post by Trias11 »

jcun4128 wrote: post #30
martinko wrote: post #22

Earlier quoted context omitted.

I take it the number was fake and that he lost his money.

The reddit coinbase/pro sub, there are scam accounts on there that message you "Hi this is official support" something along those lines.

On pretty much every crypto exchange telegram support channel - the moment you ask question - some friendly "support admin" will try to contact you and "help".
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