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Hackers drain cryptocurrency accounts of thousands of Coinbase users

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Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#12
post #10
post #6

Earlier quoted context omitted.

As much as I agree in general, if you own the keys and fuck up, then there would be no one to make you whole.

Do you believe Coinbase are going to cover people's losses?

They already did.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#13

This was posted a few days ago with a much less sensational headline. Also important to note it was 6,000 users and Coinbase has made them all whole. https://news.ycombinator.com/item?id=28719786

What does “made whole” mean here? They transferred the missing crypto to the users?

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#14
post #9
post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

Did he solve the problem?

Yes, now he has no cryptocurrency so now he has no problem.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#15
post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

He should invoice Amazon for establishing the perverse norm where googling-for-support-contact is the only way to find such info.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#16
If you're not running a full node on your own encrypted hardware, you shouldn't be doing anything but playing with crypto. It's almost as if the current financial system evolved over hundreds of years of hard lessons learned to have certain tradeoffs like reversible transactions that mitigate this threat for the general populace.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#17

This was posted a few days ago with a much less sensational headline. Also important to note it was 6,000 users and Coinbase has made them all whole. https://news.ycombinator.com/item?id=28719786

What does “made whole” mean here? They transferred the missing crypto to the users?

I'm also curious as to why I keep seeing the vague and somewhat uncommon expression "to make whole" in relation to the Coinbase breach. I have neither the time nor the interest to dig into the matter, but my astroturfey-senses are tingling.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#18
post #15
post #5

Person I know tried to reach Coinbase support human to no avail. He searched google for "coinbase support number" and dialed the number found. Friendly operator guided him to solve a problem. $50k lesson learned.

He should invoice Amazon for establishing the perverse norm where googling-for-support-contact is the only way to find such info.

Where does that work? I tried googling for Amazon support contact after I got locked out of my Amazon Japan account. There is no email address; there is one phone number where a bot tells you to use the website.

Re: Hackers drain cryptocurrency accounts of thousands of Coinbase users

#20
post #15

Earlier quoted context omitted.

He should invoice Amazon for establishing the perverse norm where googling-for-support-contact is the only way to find such info.

Where does that work? I tried googling for Amazon support contact after I got locked out of my Amazon Japan account. There is no email address; there is one phone number where a bot tells you to use the website.

Works in the US for both phone and chat. I’m surprised it’s like that in Japan, given how the culture values courtesy so highly.
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