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Signal is experiencing technical difficulties

status.signal.org

211–220 of 262 posts

Re: Signal is experiencing technical difficulties

#211
post #187
post #183

Earlier quoted context omitted.

I'm seeing usage fall off among my network, because it doesn't replace WhatsApp: * it can't save photos to the camera roll * notifications are hit and miss

>* notifications are hit and miss Blame your Android distribution https://github.com/signalapp/Signal-Android/issues/5085#issu...

This might actually solve the issue for me. I'll update a setting and see.

(The setting is allowing Signal to run without "intelligent" battery optimization. Will also have to see if it affects battery life.)

Re: Signal is experiencing technical difficulties

#212
post #35

Earlier quoted context omitted.

It's a free service with no actual income stream, driven by donations. What do you expect? I don't think we have the right to hold them to high standards because you get what you pay for. Signal has always been a bad choice for messaging in practice. In theory it's really secure and all, in practice, they have security issues that don't get fixed and no real reason to provide a quality service.

This is exactly right. lol. Its funny, take a step back and you'll see this thread is everyone complaining that a messaging app that's free had an outage and the company acknowledged there was an issue and they are working on it, but took 2 hours to do it. A free app that as you pointed out is run on donations. And the same people would also complain about alternative apps finding ways to monetize while still offerin…

> veryone complaining that a messaging app that's free had an outage and the company acknowledged there was an issue and they are working on it, but took 2 hours to do it.

If we want people to switch from Whatsapp to Signal, "it's free lol" really isn't a response. From an end-user perspective, Whatsapp is free too [1], and generally wouldn't have issues with downtime. The fact is that to many people, Signal is the "new" thing, and any friction getting started with it is likely to make some people say "fuck this, I'm going back to Whatsapp."

This isn't a project by some random dev on Github that suddenly blew up, Signal has a foundation and millions of users, and if I'm going to convince my parents to use it, the sales pitch cannot be "it's like Whatsapp but doesn't work all the time, but hey it's got freedom or something".

[1] I know about data harvesting and whatnot, I'm talking nominally.

Re: Signal is experiencing technical difficulties

#213

Earlier quoted context omitted.

I agree Matrix is promising and I use it on a regular basis, but I wish they made it easier for non-technical people to join and use. I haven't been very successful convincing people to join. Some tried but were immediately put off by the complicated UI. It takes too much explaining and hand holding. Those constantly in-your-face "session verification" prompts are bewildering and useless. And then it's impossible to…

Granted, this was about 1.5 years ago, so a lot has probably changed, but when a fellow engineer friend and I decided to switch to Matrix, we have a lot of trouble getting the end-to-end encryption working. It required a lot of finagling and sharing of keys and was pretty annoying. Being engineers, we did figure everything out, but I couldn't see any non-technical users going through the headache, particularly when S…

That one appears to have been fixed. It's just a one-click thing now to enable E2EE.

Re: Signal is experiencing technical difficulties

#214

I have very limited experience with Signal, but it has an issue I cannot figure out that massively limits the appeal for me. I very rarely get any sort of notification. If I open the app on my OnePlus 7 Pro running Android 10, it'll flood me with missed notifications. But that's about it. (I think it has notified me in the past without opening the app, but I can't remember for sure.) I'm sure it's not designed to wor…

I had a similar problem that was resolved by changing some obscure Android setting. I think it may have been the restrict background battery usage setting, then another where Signal has to have a persistent tray notification, but it gets hidden from view, so I just enabled all notifications then dialed back from there.

Re: Signal is experiencing technical difficulties

#215

Earlier quoted context omitted.

Granted, this was about 1.5 years ago, so a lot has probably changed, but when a fellow engineer friend and I decided to switch to Matrix, we have a lot of trouble getting the end-to-end encryption working. It required a lot of finagling and sharing of keys and was pretty annoying. Being engineers, we did figure everything out, but I couldn't see any non-technical users going through the headache, particularly when S…

That one appears to have been fixed. It's just a one-click thing now to enable E2EE.

oh? I'll have to check it out then. I would definitely prefer federated chat.

Re: Signal is experiencing technical difficulties

#216
post #97

Earlier quoted context omitted.

> others might literally have their life depended on the service working If your life literally depends on a service, make sure to pay for that service. Also, make sure to have a backup.

While you are correct, I just want to clarify that by that I was talking about people living as subjects of totalitarian regimes or in places where their lives may truly be on the line if what they say in private would ever get out. These individuals may not have the means or the option of paying for the service (either due to being blocked or by potentially exposing them selves to said regime if they would).

This isn't really the primary issue with Signal, as the protocol is pretty well audited, tested, and cryptanalyzed. THE issue with Signal is using real phone numbers as identifiers.

I know this point has been made repeatedly, but it's important to beat the drum, since it's recommended for journalists and dissidents, and that this "feature" will quite possibly get you killed if you're a dissident in a totalitarian system with a very simple two-part process:

1. All it takes is ONE of your fellow dissidents to turn snitch (or be tortured, or have their phone cracked) and disclose all their contacts.

2. Burners are NOT anonymous. Everything from location analysis to CCTV footage from the physical place you bought the SIM will give you away.

Signal is an obvious honeypot. Moxie's total refusal to even allow the option to use throwaway identifiers while burning precious development time on silly things like emoji support makes their purpose very evident.

Sure, use Signal to send cat pics. But stay far, far, far away if your life or freedom is at risk.

Re: Signal is experiencing technical difficulties

#217

Earlier quoted context omitted.

I had to quit using signal after I found it had dropped a TON of SMS messages headed my way.

Signal is a horrible SMS client.

Obviously, I agree. I presume part of it is that the platforms REALLY don't want your app to take over the SMS.

Re: Signal is experiencing technical difficulties

#218
post #204
post #153

Earlier quoted context omitted.

iMessage has several problems I have outlined here: https://news.ycombinator.com/item?id=21425897 After reading it, you might want to reconsider Signal again.

Never said iMessage was my choice or it's safe so you are arguing with yourself here. I said that I transfered one of my group chats there. Wasn't really my choice but a group choice. Your comment and knowledge is very impressive but not a single of this helps me convince my family or friends to transfer to yet another chat application. Not so long ago I've read all over HN that I shouldn't use Telegram, because it's…

Well, I can't choose for you or your peers, but you can say to them those who have looked into it, think iMessage is a security nightmare and there are better options that help you all sleep better at night.

It's not that Telegram started being good, it's that the experts felt it was so bad they decided it was for the public good to give pro bono advice on the topic and didn't feel too strongly about advocating wrt the matter ever since, aside occasional social media chuckles when more vulnerabilities in Telegram have been revealed.

Sure, all messaging apps have problems, bugs, and issues, but with some there's clearly more effort in building a foundation that's not accumulating technical debt like there's no tomorrow. If Telegram suddenly wanted to enable E2EE, they'd have to start from the ground up. You can't glue E2EE on top. So when you look into the software engineering aspect, you're inclined to look into how the product was made, and the design rationale. None of that holds water for Telegram. What you get is something that on paper looks exactly like FB Messenger, and a bunch of promises to never abuse the access to the insane amounts of private data that accumulates.

I've been looking to secure messaging for a decade now and Signal's by far the best option right now. Threema is pretty good, and Element's getting there, although it needs more time to mature. You were already using Signal, abandoning it wasn't perhaps the smartest thing to do: Downtime is of course very unfortunate, but I've had more outages with Telegram than with Signal. Also, again, it's easy to fix a broken window, much less easy to rebuild due to rotten foundation.

Re: Signal is experiencing technical difficulties

#219

Earlier quoted context omitted.

That one appears to have been fixed. It's just a one-click thing now to enable E2EE.

oh? I'll have to check it out then. I would definitely prefer federated chat.

Matrix now and 1.5 years ago is day and night

Re: Signal is experiencing technical difficulties

#220
post #113

Earlier quoted context omitted.

If people are going back to Whatsapp after that, then let them. Signal has been working really well for me for years now. I don't like it from a privacy standpoint, I'd much rather see wide adoption of Briar or Matrix. But to say Signal isn't working well for a free app is crazy. Who's paying for all their infrastructure anyways? What's the plan Moxie?

Time for people to look into Session ( https://getsession.org ). You get automatic native onion routing via decentralised infrastructure - currently 1800~ community-run servers (service nodes).

Session is based on a crypto scam though, that makes me hesitant to support it. And I otherwise have supported tor onion routing for many years so I'm definitely an idealist.

Honestly I might be moving off to I2P instead.

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