Earlier quoted context omitted.
Ting will be using ATT soon as part of the Dish deal.
Hope not. I'll have to drop them if so, as ATT has no service where I am. I was told Ting operates off of either one, and you can choose.
AT&T says it has big problems. A T-Mobile salesman showed me how big
51–60 of 128 posts
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#52Earlier quoted context omitted.
I thought about leaving Ting for the ATT Walmart prepaid plan but will stay put for now.
I'm curious about why you might switch? Pay as you go is $10 + usage, unlimited T&T & 5GB data is $25. That's plenty data for me since I'm always around wifi.
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#53Last Monday I bought 2 iphone 13 pros. One from Apple and the other from Verizon. (The Apple Store app on my phone wouldn't let me upgrade a number that wasn't attached to my iCloud account. So I stupidly bought it from verizon) We got the 13 pros in the mail on friday and neither me nor my wife liked the phone and we decided to return them. The return with Apple was easy and smooth. At the verizon store the manager…
The fact you haven’t switched lines yet speaks volumes for where they have you. Right where they want you.
My solution is to simply never deal with agents at the mobile companies, especially not the minimum wage ones in stores and reseller outfits paid on commission. And I always just buy from Apple, although Best Buy is probably fine too.
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#54Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#55Earlier quoted context omitted.
> You’re at the mercy of randoms working retail. So true, even for Apple or (insert beloved company here). Between the turnover, low salaries, and the terrible scheduling patterns, you're blessed if you get someone who doesn't assault customers. Consequently, most retail seems to focus on training employees to "not be bad" vs "being more good."
>Consequently, most retail seems to focus on training employees to "not be bad" vs "being more good." More like they just don't give adequate training time at all. I've never had a retail job that gave as much time with the training material as the material itself said you'd spend with it.
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#56AT&T would be in danger of bankruptcy if it were not for the fact that they are surviving off government welfare through the Firstnet contract[1]. It was only buildout requirements mandated by that contract that they even have a modestly functioning network. Their business plan has been to acquire some crappy Mexican carriers[2], DirecTV, as well as the new DISH contract. There's minimal investment otherwise, poor sp…
The last good business move I think ATT made was getting exclusive access to iPhones in 2007 for five years or whatever it was. And that is why I’ve been paying them around ~$40 per line per month since. Actually, it was also due to them being the only big network with SIM cards I could pop out and use another country’s SIM. Verizon took forever to get SIM cards.
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#57Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#58Last Monday I bought 2 iphone 13 pros. One from Apple and the other from Verizon. (The Apple Store app on my phone wouldn't let me upgrade a number that wasn't attached to my iCloud account. So I stupidly bought it from verizon) We got the 13 pros in the mail on friday and neither me nor my wife liked the phone and we decided to return them. The return with Apple was easy and smooth. At the verizon store the manager…
I have used t mobile for like a decade. They’re a better carrier, but I have had terrible experiences in their stores before too. You’re at the mercy of randoms working retail. The best experience is no experience. Just buy your phone directly from Apple and perform the SIM swap yourself. Apple’s stores are worse than the ATT situation in this article. For most of COVID you literally could not walk in and get added t…
Re: AT&T says it has big problems. A T-Mobile salesman showed me how big
#59Earlier quoted context omitted.
The fact you haven’t switched lines yet speaks volumes for where they have you. Right where they want you.
I don't think it's that simple. There's a lot involved in switch carriers, and it's worth taking the time to cool down from the initial frustration and evaluate your options more objectively.