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Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

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Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#551

Earlier quoted context omitted.

I mean, I know it's too late to help you, but running "powercfg.exe /lastwake" after a windows computer wakes from standby will tell you exactly what woke it up, if it knows. I've never had it return with "unknown" once in over a decade, but some people I know have. if you can find all the things waking the computer, and fix those things, it will never wake without user intervention. usually, for me, it's been device…

I have NEVER in my life ever gotten a useful output from `powercfg.exe /lastwake`. I'm honestly surprised to hear someone mention it as working, I thought it was the sort of thing that was just copypasted on clickfarming tech-help blogs without any sort of verification that it actually works. In fact I just tried it again on 4 computers and every one of them said "Wake History Count - 0".

note that it won't report reasons the machine was woken from hibernate, since hibernate isn't a sleep state.

also, run the command as an administrator. not just using an account that is an administrator. use an elevated cmd prompt or PowerShell window.

if you're doing all that, idk what's going on.

You can, however, see what devices are capable of waking your machine, and then disable them, by using the commands in my other comment: https://news.ycombinator.com/item?id=28647492

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#552
post #449

I own XPS 13 9380 with Windows 10. Same mess with the sleep. I have to carry the laptop in the bag when commuting. You never know what it is doing when lid is closed. There is no lights on the laptop to indicate its state so I just usually put it to my ear and listen until the fan goes off after closing the lid. Then it is semi safe to put it into the bag. Feels like stone age. Things are just getting worse with Wind…

Writing this from my 2019 XPS 15 7590 i9 with (extended) 64 GB RAM. The OLED display quality is still the best any laptop can offer, but that's where it ends. Had countless issues with sleep, reboots after being "killed in sleep" for going over Windows sleep "battery drain limit" (can be increased in registry but hey), wifi/bt issues after wake-up, short battery endurance, fan noise (mitigated by undervolting w/ Thro…

I'll chime in as well from my 2020 XPS 17. This issue is incredibly frustrating. It's worth switching over, however I don't really know where to go for a premium laptop. I'm not very interested in a Mac. HP and Lenovo have given me tons of problems in the past (which is why I switched to Dell). From this thread it seems like several other vendors have similar problems to this Dell one. What options are there?

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#553
post #26

Earlier quoted context omitted.

What does "never wakes up" mean? I thought I had the same problem but then I discovered that closing and opening the lid is the only way to get it to wake. Neither the power button (it turns it off) nor keypresses (they do nothing) work.

I think I tried everything, from buttons to lid to magic network packets. Once in S3 it's dead Jim, and there's nothing in the BIOS to change that behavior. The irony is that I have a 4 years old XPS 13 where everything works like a charm, even under Linux. Talk about progress ...

I’ve had a problem like this with my XPS and I was able to solve it by holding the power button for 25-40 seconds to reset something:

https://www.dell.com/support/kbdoc/en-us/000125880/how-to-re...

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#554

Earlier quoted context omitted.

I found a solution on Microsoft's website: https://techcommunity.microsoft.com/t5/surface-it-pro-blog/s... It appears you can instruct it to avoid connecting to the internet to do stuff while in standby. I hope this works since my Surface Book has bad standby drain after sitting on my desk for 2-3 days off charge.

Ah yes... microsoft implementing user-friendly shell commands: > powercfg /setdcvalueindex scheme_current sub_none F15576E8-98B7-4186-B944-EAFA664402D9 0 > powercfg /setacvalueindex scheme_current sub_none F15576E8-98B7-4186-B944-EAFA664402D9 0

Man, if I have to dig in that deep to get basic functionality, I'd rather just bite the bullet and get a linux machine set up the way I like

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#555

I own XPS 13 9380 with Windows 10. Same mess with the sleep. I have to carry the laptop in the bag when commuting. You never know what it is doing when lid is closed. There is no lights on the laptop to indicate its state so I just usually put it to my ear and listen until the fan goes off after closing the lid. Then it is semi safe to put it into the bag. Feels like stone age. Things are just getting worse with Wind…

I absolutely agree that microsoft could and should make this work better. But the pragmatic workaround is the setting to force hibernation when you close the lid. You can resume from SSD in 10 seconds. No middle of the night wakeups. Much improved battery life.

The funny thing is that the "modern standby" was supposed to improve the wakeup time from a couple of seconds to a faction of a second. But effectively it turned the wakeup into 10 seconds because you have to disable the modern standby and use hibernate instead.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#556

Earlier quoted context omitted.

I absolutely agree that microsoft could and should make this work better. But the pragmatic workaround is the setting to force hibernation when you close the lid. You can resume from SSD in 10 seconds. No middle of the night wakeups. Much improved battery life.

My dell xps hibernation doesn't work. 20% of the time it works. 40% of the time it won't wake and I have to kill it (screen stays dark even though keyboard indicates it is awake) 30% of the time it just immediately wakes 10% of the time it wakes at like 2am and power cycles my monitor every 30 seconds waking me up

I'll back you up on this. I tried the trick to switch to hibernate, but it actually got worse for me than my problems with sleep.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#557
post #276

Earlier quoted context omitted.

I have an XPS 9500 under Linux (this is a >$4000 machine), no amount of fiddling with BIOS settings (which are few) or systemd/GNOME settings will make it work reliably: - short suspend time (it can't really stay overnight when suspended with a full battery) - sometimes it wakes up and overheats in the bag - very short battery duration when unplugged Apparently I'm not alone, and even under Windows it's a generalized…

I have an high-end XPS 13 from 2020 (9310), allegedly with native Linux support, and have the exact same issues. My previous XPS 13 from 2016 was suspending properly but now I cannot suspend my "laptop" for more than a day (it will die) or store it in a bag (it will become lava). Hibernate does not work either. I'm learning with this thread that it also happens on Windows and I'm struggling to understand how Dell cou…

Switch to AHCI fixed C10 sleep for me in Linux,

https://bugzilla.kernel.org/show_bug.cgi?id=211879#c24

I’m running 9310 with linux kernel 5.14.3 for the QCA6390 support as my laptop is the Windows edition.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#558
post #32

Oh, come on, sleep and hibernation are the "shut down" of a laptop nowadays, you close the lid and shove it into the bag. Its just as absurd as saying you cant put the phone in your pocket unless you fully turn it off.

You’re not really supposed to bring a phone that close to your skin, otherwise you might exceed safe radiation levels.

[citation needed]

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#559
post #8

The issue is that Windows doesn't go into S3 sleep when you close the lid; it goes into a weird not-really-asleep state for... some reason that I don't agree with[0]. I guess that state is "hot" enough that you could damage the laptop by putting it in a bag while in that state. Fortunately I've been running Linux on my XPS 13, which I have put into a bag hundreds of times (maybe even over a thousand) while suspended.…

The very latest (9310) XPS 13 doesn't have S3 at all, though, from what I'm gathering. So even on Linux, it won't sleep well.

Changing the disk to AHCI in BIOS allows my 9310 to reach C10, fixing the sleeping heater issue.

https://bugzilla.kernel.org/show_bug.cgi?id=211879#c24

I’m running linux kernel 5.14.3 for the QCA6390 support as my laptop is the Windows edition.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#560
post #540
post #512

Earlier quoted context omitted.

I feel using Windows for anything other than gaming is just going to give you more headaches than just learning to use a unix based OS. Most applications are available on multiple platforms and alternatives exist for those few applications that are not available. In my opinion, the only reason why Windows is so prevalent in the "enterprise" world is because Microsoft provides support contracts to make it easier to ad…

I even dropped Windows for gaming. Almost all Steam games work flawlessly out of the box now thanks to extensive investment in Proton. That is why the Valve is confident shipping the steam deck with Linux.

Thank you for giving me the courage to go this route. The only reason I'm on Windows at this point is for gaming. Time to give Proton another try. I can't wait for my Steam Deck to arrive next year! =)
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