Live data from Hacker News

Google Drive of historical footage locked and flagged as terrorist activity

support.google.com

471–480 of 514 posts

Re: Google Drive of historical footage locked and flagged as terrorist activity

#471

Earlier quoted context omitted.

I’m my eyes, trump was a terrorist.

he arguably did a lot of damage

I’d consider antivaxxers as terrorists at this point, too. They will kill people, many more people than 9/11.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#472

Earlier quoted context omitted.

That's easy to fix. You have a government body that takes complaints and if a company receives too many complaints over their customer service, they must pay a penalty.

That’s basically the US banking system, and it’s notoriously consumer un-friendly.

On the contrary, the CFPB has rave reviews from what I have read:

https://www.consumerfinance.gov/

I had a problem where my spouse’s employer’s Health Savings Account custodian (PNC bank in this case) was simply giving us the run around on charging a fee that was not on their fee schedule, which the employees of PNC even acknowledged was an error, but no one could get in touch with a person with enough power to fix the problem.

I submitted a request on the CFPB website asking them to look into it and within 48 hours I had a boss call me from PNC bank to confirm that my error was resolved and provided me her email address and phone number if there were further issues.

Trump did neuter the CPFB though, but hopefully Biden will bring it back:

https://www.latimes.com/business/story/2021-01-11/column-cfp...

Re: Google Drive of historical footage locked and flagged as terrorist activity

#473

Earlier quoted context omitted.

ugh, that's not confidence inspiring. I'd like to get a NAS to get my data out of cloud services. Would periodically swap out drives and store the backup ones at a relatives house. Would keep it disconnected from the external internet other than for pulling in updates. But this makes me nervous.

Sounds to me like you would probaby be fine. As the article states there are various safeguards against it. Even just 2FA helps against brute force. Alternatively don't have it accessible from the internet. Synology is a good compromise for ease of use and being able to actually set it up the way you want and need it. I have been using them for a few years and I'm happy with them. You actually get a good range of opt…

That's a good point I hadn't thought of. My motive for "get out of the cloud" was more about losing access than risk of breach / leak / spying etc. So that doesn't require getting out, it just requires the local backup copy.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#474
post #43

I'm curious if "has locked my account" means just Google Drive, or if he also lost Gmail, Android functionality, Chrome profiles, Adwords, YouTube, YouTubeTV, purchased movies and tv shows, Fitbit, Nest, sites where he used federated login (DoorDash, Uber, etc). I see, for example, his YouTube channel is up, but it's associated with 'team@armouredarchives.com', and not the personal gmail account he posted in the link…

G employee. If you are using G to store anything important and if you do not have an offline backup or some other redundancy please reconsider.

The tools and APIs that your company offers make it really difficult to create such a backup and to keep it in sync. How can I do this for Google Photos? The Google Photo API returns compressed files with missing EXIF info. The Google Takeout option can't be automated and needs third party tooling to convert back into a usable format.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#475

Earlier quoted context omitted.

And if people file these complains for doing stuff like actually hosting terrorism? For this to work you'd also need a review board to determine if TOS clauses are "fair" and not overbearing.

If a literal terrorist files a complaint then the police department can pick them up. The complaints department only needs to handle local citizen complaints.

[deleted]

Re: Google Drive of historical footage locked and flagged as terrorist activity

#476
post #287

Earlier quoted context omitted.

Who is this "Google" person that "thinks" he is a terrorist? There is no actual human entity here that is doing any "thinking" at all. It is an automated system, that cannot be argued with or challenged by normal means. Terrorism is an INCREDIBLY SERIOUS allegation. It should be dealt with by law enforcement and the courts. And the penalties for _false_ accusations, which is exactly what this is, should be severe as…

The entities that authored or authorized the system to identify the content as such are the persons that "think" so, because they wrote the definitions that identified him as such. You don't get to just make a system and totally disclaim all liability for what happens with it. If the people at google run the system, then they own what happens. In this case, they own the fact that they identified suspected terroristic…

> If you think someone is committing violence against others your responsibility is to shut down all support of that person, you mustn't aid them in any way.

"If you think". What if you're wrong?

Re: Google Drive of historical footage locked and flagged as terrorist activity

#477

I know this is avoidable, and I know it’s a semi-regular occurrence, and I can recognize Google’s moderation problem is non-trivial, but I really can’t shake the feeling that Orwell was off by a letter and the future will truly just be a bot stamping on a human face forever.

You'd think Google breaks into your house, uploads your data, and deletes the originals. Think of cloud accounts like any other form of backup. Two is one, one is none. Hard drives die, cloud services come and go. No backup is forever.

Google does similar things with files stored in the corporate G-Drive product, which is supposed to be a replacement for on-premise file servers (i.e. there is likely no other copy of the data).

At a previous job, we had a forensic image of a compromised laptop stored in G-Drive. Google blocked access to it because of the malware on the disk. No "no, really, this is important and I need to download it, I acknowledge the risks" button, nothing. Good thing the person who uploaded it hadn't deleted the original copy yet.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#478
post #344

Earlier quoted context omitted.

OpenStreetMap can be quite good: https://www.openstreetmap.org

Do they bring in stuff like opening hours and can it do searches like "pub near me" yet?

I wish those didn’t exist. They’re wrong a lot. And people think they’re some official source of business hours even going as far as saying “on the website it says the hours are”.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#479
post #363

Is he on a free plan? Because if so, I see exactly zero basis for his complaint. He got what he paid for. P.S. No, I'm not saying that Google is in the right.

You really think someone who is using google drive as a historical video backup service is on the free plan? There is no possible way.

Yes, I absolutely think this is the case.

Here's one of the first sentences of someone who pays money and is locked:

"I'm paying you money for X. I expect X to work"

Re: Google Drive of historical footage locked and flagged as terrorist activity

#480
post #265

Daily reminder that you need backups Daily reminder that online stored files should be encrypted (no bot would have found anything it doesnt like) Daily reminder that google is know for this and should not be used unless for a third backup or something.

You can easily get your data out frequently from here https://takeout.google.com/settings/takeout Encrypted data is too much of a pain because it breaks cross platform integrations. I mostly upload files via my ipad and phone which are unable to encrypt the data. It also prevents you from previewing things without downloading the full file first.

None of that is a problem is you only use the google cloud as a backup and not as a the place to work on/with the data directly. It simply isn't save to use for anything other than as an additional backup.
Post reply on HN