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My MacBook Pro had over 10k USD in repairs

pqvst.com

171–180 of 493 posts

Re: My MacBook Pro had over 10k USD in repairs

#171
post #54

Apple is basically the BMW of computers at this point. it's a shame, it would be nice to go back to a point where there was more quality/durability inherent in the product.

> Apple is basically the BMW of computers at this point. > it's a shame, it would be nice to go back to a point where there was more quality/durability inherent in the product. reply Apple has always had hardware reliability issues. The unibodies had suicidal GPUs (pretty much every dGPU model between the 2007 and 2013 had a service program at one point or another) as well as battery issues, the retinas had delaminat…

I don't know about always. Apple has been around a long time and apparently the MacBook Pro 15" Unibody Mid 2012 was a decent machine for repairability, according to asdff and ifixit anyway.

https://news.ycombinator.com/item?id=28305508

Re: My MacBook Pro had over 10k USD in repairs

#172
post #52

It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. I've bought maybe a dozen macs in the last 15 years (for myself and the family) and while some have lasted many years without issues, some have died on me on the second or third year. Because the initial investment is so high you're practically forced to add extra Apple Care to protect it because there's a 20-30% chance you will have p…

The most relesellers in my country give 3-5 years of warranty for MacBooks. I guess things are good here.

Re: My MacBook Pro had over 10k USD in repairs

#173
post #52

It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. I've bought maybe a dozen macs in the last 15 years (for myself and the family) and while some have lasted many years without issues, some have died on me on the second or third year. Because the initial investment is so high you're practically forced to add extra Apple Care to protect it because there's a 20-30% chance you will have p…

6 years in the UK.

Not quite - I'm from the UK too and I believe we have 6 years to file a claim that shows that the item was defective when we received it, not that it developed a defect.

Before 6 months it is assumed that if a defect develops, it was there when it was delivered.

After 6 months the onus is on the person who brought it to show that the defect was there when it was delivered.

Importantly - there is no expectation in law that the item has to last 6 years.

Re: My MacBook Pro had over 10k USD in repairs

#174
post #110
post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

My MBP Retina 2013 has been going strong in various environments, not babied at all.

Yea, my 2012 is going strong.

I've been meaning to put a ssd in it, but procrastinating.

Love the screws Apple.

Re: My MacBook Pro had over 10k USD in repairs

#175
post #167

Earlier quoted context omitted.

Thats why apple would eat most or all of the cost without passing it on to consumers or would make more reliable laptops. The laptops are already priced at what the market would bear and apple makes huge profits.

Nah. You're forgetting that that this is Apple. There would be an announcement that for new Macs you will be required to purchase 3 years of AppleCare+ to have the best possible experience. People will bitch for a few months but eventually it'll die down and Apple will get to market the current price as the base price while charing 30% more.

Hard to say. Apple is often able to release new products at insane price points, but to reprice existing products is more dicey, especially when laptops are one of their most expensive products on offer. I think you have something of a point: Apple products are mostly aimed at people with lots of disposable income, but raising the price still reduces the total addressable market size. The only way to know is to run the experiment.

Re: My MacBook Pro had over 10k USD in repairs

#177
I have a 2015 Macbook Pro 15. I had a swelling battery issue twice. My Macbook wasn't part of the battery recall but it had the exact same issue detailed in the recall. The first time I had to call the customer service and in the end they let me be part of the program and replaced it for the 1st time.

The replacement also included a screen replacement that cost $400+. The total cost was ~$600.

However, after exactly 12 months, the battery was swelling again and it wasn't covered any longer because it has passed a few days when I called in.

Then I recently I have both of the Macbook speakers broke and made lots of static sound. It would cost ~$300 to replace them. I'm debating whether I should just buy a new M1 or wait for another M1X coming.

Having & maintaining a Macbook is costly over years. It does break just as often or even more often than my Dell Latitude. And the cost to fix is often in the 5x-10x range.

Re: My MacBook Pro had over 10k USD in repairs

#178

As long as we're having a big bitch-fest here, I'll throw in my $.02. Other than expanding batteries, my laptops have generally been trouble-free. But the problem I do have is that the older my MBP, the slower it becomes when I upgrade the OS. When I upgraded my 2015 to Big Sur last year, it essentially became unusable because it ran so slowly. It now sits in my closet. Apple should stop nagging you to upgrade the OS…

I got an iPhone in 2008 and 2 years later an OS update rendered it too slow to be usable. It annoyed me so much that it became the last Apple product I ever bought.

Every non-Apple smartphone I've had since then has remained usable until I was ready to replace it on my own timeline, even after as long as 4 years.

Re: My MacBook Pro had over 10k USD in repairs

#179

I looked at this person's homepage: https://pqvst.com/ Looks like they use their Mac a lot judging by all the projects they're working on. I have a strategy that is common to all hackers / nerds / technophiles and that is: having multiple devices for different things. It's common to see in hacker circles: This laptop is for gaming. This other laptop is for freelancing & business. My other laptop is for toying / tinke…

I definitely agree with this strategy, but try to limit it to mainly 2 primary systems, and maybe a couple older repurposed systems. Basically I have one for my professional life, one for my personal life, and an old laptop dedicated as a tv streamer.

But I don't travel much, and if I did I would probably only have one primary system.

Re: My MacBook Pro had over 10k USD in repairs

#180

As long as we're having a big bitch-fest here, I'll throw in my $.02. Other than expanding batteries, my laptops have generally been trouble-free. But the problem I do have is that the older my MBP, the slower it becomes when I upgrade the OS. When I upgraded my 2015 to Big Sur last year, it essentially became unusable because it ran so slowly. It now sits in my closet. Apple should stop nagging you to upgrade the OS…

Put Linux on it.

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