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My MacBook Pro had over 10k USD in repairs

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Re: My MacBook Pro had over 10k USD in repairs

#41

Post by vmception »

avgDev wrote: post #8

This honestly seems like a terrible machine. I own an XPS and had in-home service. I called dell and we agreed my keyboard needs to be replaced. A few days later a guy shows up at my door and replaces the keyboard. I never had to go anywhere. Obviously, the mileage might vary if you travel outside of the us. But......again....that many repairs are downright scary. There is also one anecdotal fact I want to add about…

Funny you write that because OP had a bad experience with their Dell XPS and is thankful for Apple’s service

Re: My MacBook Pro had over 10k USD in repairs

#42

Post by zzt123 »

I have a gripe with every Macbook Pro I've owned, and I've owned 4 of them over the last 10 years.

They all lag when I type. I hit a key, and it takes a while before it shows up on screen. The effect is at its worst in Safari, but it shows up most everywhere else as well.

Sometimes, I'll type a few letters or even words before they start showing up. Doesn't matter if I wipe the machine and reinstall, and Apple has never been able to resolve it for any of their machines I've owned.

I do type faster than average, but I don't think it is humanly possible to type fast enough to make a proper computer lag. This has never been an issue on any of my concurrently owned Windows/Linux machines. Only on Mac, and on every single Mac.

Re: My MacBook Pro had over 10k USD in repairs

#43

Post by mint2 »

That’s the most extreme repair run I’ve seen. Like some others have said, there could be something that’s damaging them.

I know exactly what damaged my battery so that now it recommends battery service: Overheating using An external monitor and chrome tabs. The thermal management at higher cpu of this 3 year old MacBook Pro is bad but browsers are needlessly resource intensive.

After about six months of ignoring how hot it was getting the battery notice started. A while later it would shut off at around 40% battery. But I still put off replacing the battery and magically after an OS update it no longer shuts off at 40%, and goes all the way down as it should. I assume the update included some throttling if the battery isn’t providing adequate current.

tldr: My Mac has battery issues and I know the exact cause. There string of defects you’ve had seem statistically unlikely as pure random ones while not impossible. There may be something causing them.

Re: My MacBook Pro had over 10k USD in repairs

#44

Post by pqvst »

turtlebits wrote: post #31

Sounds like a defective machine. I'm surprised Apple didn't just give them a new one after the 2nd or 3rd repair. That said, looking at the keyboard condition makes me think it was in some pretty harsh conditions. My 2012 17" keys still look almost new. I've only had a single experience where I had to repair my Mac in ~8 laptops, which was my Apple M1 aAr that died from plugging in a third party USB-C adapter (multip…

They did. I had 2 complete replacements. I'm on the third one now. It's all logged in the blog post.

Re: My MacBook Pro had over 10k USD in repairs

#46

Post by kahrl »

turtlebits wrote: post #31

Sounds like a defective machine. I'm surprised Apple didn't just give them a new one after the 2nd or 3rd repair. That said, looking at the keyboard condition makes me think it was in some pretty harsh conditions. My 2012 17" keys still look almost new. I've only had a single experience where I had to repair my Mac in ~8 laptops, which was my Apple M1 aAr that died from plugging in a third party USB-C adapter (multip…

They did replace it. Twice. You should read the post.

Re: My MacBook Pro had over 10k USD in repairs

#47

Post by wil421 »

zzt123 wrote: post #42

I have a gripe with every Macbook Pro I've owned, and I've owned 4 of them over the last 10 years. They all lag when I type. I hit a key, and it takes a while before it shows up on screen. The effect is at its worst in Safari, but it shows up most everywhere else as well. Sometimes, I'll type a few letters or even words before they start showing up. Doesn't matter if I wipe the machine and reinstall, and Apple has ne…

The only thing that lags from time to time on my M1 is opening a Safari tab. Recently did a clean install to get rid of some 10 year Time Machine backup cruft I accrued and it's gone. I've owned 3 in the past 10 years and none of them lag when pressing a key not even my wife's white MacBook with a HD.

Re: My MacBook Pro had over 10k USD in repairs

#48

Post by avgDev »

vmception wrote: post #41
avgDev wrote: post #8

This honestly seems like a terrible machine. I own an XPS and had in-home service. I called dell and we agreed my keyboard needs to be replaced. A few days later a guy shows up at my door and replaces the keyboard. I never had to go anywhere. Obviously, the mileage might vary if you travel outside of the us. But......again....that many repairs are downright scary. There is also one anecdotal fact I want to add about…

Funny you write that because OP had a bad experience with their Dell XPS and is thankful for Apple’s service

I know, which is why I felt compelled to comment. Most business class dell machines and XPS can be purchased with next day in-home service. This beats going to a apple store for me.

Re: My MacBook Pro had over 10k USD in repairs

#49

Post by ehutch79 »

sfotm wrote: post #35

MacBooks are great machines, but once you need repairs for a fairly new one, you'd better hope you sprung for Apple Care. I recently had a MacBook that wouldn't start. I'm decent with computer repair and have a modest background in it, but let the safety screws dissuade me from opening it. I brought it to a repair store where they said it had water damage, which was what I anticipated. I'm guessing they saw that the…

I know you used to be able to buy apple care after the fact at any point it would still be in effect

Re: My MacBook Pro had over 10k USD in repairs

#50

Post by timw4mail »

I've had several Apple laptops, and mostly just normal wear issues:

- iBook - hard drive failure

- White plastic Macbooks - only issue is case cracking

- Late 2011? Macbook Pro - Dedicated GPU failure around the time macOS support ended, a widespread issue at the time

- Retina Macbook Pro - No issues

- M1 Macbook Air - No issues

Keyboard issues are really common with that generation of Mac Laptops, and the screen issue is something I've heard of.

All those issues together, though...that's a load of lemons.

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