Kroger has felt especially intrusive for a couple of decades; it's almost as though they're going out of their way to be manipulative and creepy, right from the store layout where Pepsi is $87.00 at your feet and Coke is $0.75 at eye level, down to the personalized coupons they send you in the mail. But the big stores that don't have loyalty cards are still slurping up data; they just get it from your credit card and…
I hate the idea of facial recognition tech being used like this but I really don’t mind loyalty cards/using credit cards to track spending as long as the data is only used by the stores themselves (and not also sold wholesale to the highest bidders, which I bet it is). I think it’s fair for them to gather analytics on spending habits and use it to make decisions on how to stock their store, run promotions, etc. Same…
Many Americans not aware of being tracked with facial recognition while shopping
151–160 of 369 posts
Re: Many Americans not aware of being tracked with facial recognition while shopping
#152Re: Many Americans not aware of being tracked with facial recognition while shopping
#153This to me is part of a general trend wherein only those with the awareness and resources required will have privacy. For example, if you do have the funds, send a private shopper. But an even more direct example is skipping the discounts associated with club cards for privacy reasons. This will further entrench the class divide between the wealthy and the rest of us.
Unless your private shopper is paying cash, your privacy is probably still illusive.
Re: Many Americans not aware of being tracked with facial recognition while shopping
#154Wait till it can ID shoplifting, and people get added to a shared database of blacklisted shoppers. You can steal no problem, but one day you'll be approached and asked to leave upon entering almost anywhere.
Meh I think it’s going to be acceptable to wear a mask for at least 5 years, and perhaps indefinitely, which easily defeats facial recognition.
Re: Many Americans not aware of being tracked with facial recognition while shopping
#155I'm honestly perplexed by the discussion here. Why should I care that a grocery store is using this? They already have camera systems - what is it about feeding that data into a facial recognition algorithm that is so awful? They want to identify who their customers are and already do a good job of it with loyalty cards. I often have to show my ID when I buy beer. I'm in a public place where I have no expectation of…
You don't think there is a qualitative difference between your security footage getting recorded -- maybe watched by a security guard half-paying attention -- and then written over, versus having it analyzed, tracked, and stored for an unknowable amount of time? Or a difference between having the option of presenting your loyalty card, versus having your face implicitly being your loyalty card, with no way of knowing…
What facial recognition adds is that it identifies my presence there automatically but again - this is a grocery store we're talking about. It's a public place and I have no expectation of privacy.
They can identify that I entered the store, what aisles I went down, then at checkout can see what I bought. And why do I care?
I'm really not being edgy or flippant with that question. What is the concern here?
Re: Many Americans not aware of being tracked with facial recognition while shopping
#156Kroger has felt especially intrusive for a couple of decades; it's almost as though they're going out of their way to be manipulative and creepy, right from the store layout where Pepsi is $87.00 at your feet and Coke is $0.75 at eye level, down to the personalized coupons they send you in the mail. But the big stores that don't have loyalty cards are still slurping up data; they just get it from your credit card and…
My answer is to not worry about it and be glad that these practices lower prices.
Re: Many Americans not aware of being tracked with facial recognition while shopping
#157This to me is part of a general trend wherein only those with the awareness and resources required will have privacy. For example, if you do have the funds, send a private shopper. But an even more direct example is skipping the discounts associated with club cards for privacy reasons. This will further entrench the class divide between the wealthy and the rest of us.
> But an even more direct example is skipping the discounts associated with club cards for privacy reasons. Right, but most still pay with a credit/debit card when checking out which gives the cc/bank the same info. At least with a store club card they only know what you purchase in that store/chain, instead of every store.
Yes, which is why I think cash is crucial until/if we get a digital equivalent.
> At least with a store club card they only know what you purchase in that store/chain, instead of every store
I haven't done research to confirm, but I'm guessing club card data ends up in the hands of data brokers at some point. Of course this probably varies by chain.
Re: Many Americans not aware of being tracked with facial recognition while shopping
#158Earlier quoted context omitted.
All that seems like they don't want you to steal at their store by giving deterrent cues. Which parts were practically inconvenient, or slow you down?
It's not about inconvenience or efficiency. It's the hostile signaling Walmart is communicating to their customers. I go to the Target just down the street, and it's the exact opposite experience.
I don't have a huge point to make, other than it isn't always as easy as going to another store. To be clear, I don't think you are saying that it is.
Re: Many Americans not aware of being tracked with facial recognition while shopping
#159Re: Many Americans not aware of being tracked with facial recognition while shopping
#160Earlier quoted context omitted.
It's not about inconvenience or efficiency. It's the hostile signaling Walmart is communicating to their customers. I go to the Target just down the street, and it's the exact opposite experience.
target has far more effective anti-theft, but it's far less intrusive, apparently. https://www.paypath.com/Small-Business/why-target-is-the-wor...